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Era Helicopters

6910 N Douglas Hwy, Juneau, AK 99801
+1 907-586-2030
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Review Highlights
Best excursion ever

We had a great time and have been talking about this excursion ever since we went on it, we even... read more

Reviewed yesterday
kreigfamily
,
Bellflower, California
via mobile
Stunning views, great people!

Jake was our guide, Tracy was our helicopter pilot. No matter what I write, it will not do justice... read more

Reviewed 6 days ago
G V
via mobile
Read all 422 reviews
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Overview
  • Excellent94%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“dog camp” (41 reviews)
LOCATION
6910 N Douglas Hwy, Juneau, AK 99801
CONTACT
Website
+1 907-586-2030

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Reviews (422)
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1 - 10 of 402 reviews

Reviewed yesterday via mobile

We had a great time and have been talking about this excursion ever since we went on it, we even traveled with a gentleman who was wheel chair bound. They assisted him and his wife to make the flight accommodating for them, our pilot even...More

Thank kreigfamily
Reviewed 6 days ago via mobile

Jake was our guide, Tracy was our helicopter pilot. No matter what I write, it will not do justice to this trip or the amazing people that run this. Both Era helicopters and those working directly with the sled dogs are just amazing! Thank you...More

Thank G V
Reviewed 1 week ago via mobile

This is a must if you are in Juneau Alaska..... spectacular helicopter ride and dog sledding on Norris Glacier.... classy outfit!

Thank Charlene D
Reviewed 1 week ago via mobile

This trouble we did not book ahead of time and the only thing I would do different is book ahead to get the experience of walking on a glacier! We booked too late that one was full! We still enjoyed our tour and Josh did...More

Thank mamagans
Reviewed 1 week ago

This was a once in a lifetime experience. Everything was perfect from the helicopter, the dog sledding and of course the puppies! Every person that we dealt with on this tour was perfect, personable, caring and really loved what they do. The dogs were excited...More

Thank Chris O
Reviewed 1 week ago

My wife, two early 20s daughters and I all agree this was the highlight of our trip to Alaska. Our first helicopter ride was piloted by Anusha. She is a fabulous pilot and we all were comfortable and the views incredible. On the glacier we...More

Thank Brian B
Reviewed 2 weeks ago via mobile

My 12-YO nephew LOVED it. I was petrified with my fear of heights sitting in the back seat. Our pilot was great; very safe, professional and knowledgeable. She gave us a very smooth flight. All of the employees we met at Era were kind, helpful,...More

Thank RainbowBeau
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 1 week ago

Thanks so much for taking the time to share your expereince! We love hearing from our guests and are so happy that you and your nephew had a great time.

Reviewed 2 weeks ago

This was an adventure I'll never forget!! I'm a nervous flyer, but everything about ERA was perfect. They are friendly, professional, and very safety conscious, and I didn't feel an ounce of fear or claustrophobia in the helicopter. The flight was very smooth and the...More

Thank shesmi2017
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 1 week ago

We are so happy that you had a great experience. Thanks for taking the time to write a review!

Reviewed 2 weeks ago via mobile

After a cancelled helicopter tour/dog sled experience to Mendenhall Glacier we scrambled to find a Plan B. Thanks to Era Helicopter Tours, my daughter's dream of an Alaskan helicopter ride & Glacier Dog Sled experience was realized. They fly to Norris Glacier which may not...More

Thank Chicaree
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 1 week ago

Thanks for taking the time to share your expereince! We enjoy sharing the lesser known, and more impressive areas of the Juneau Icefield with our passengers. Truly amazing scenery! So happy you enjoyed your expereince with us.

Reviewed 2 weeks ago via mobile

The ride up on the helicopter was very fun, and they take safety very seriously! The staff were very knowledgeable and they were confident in their skills. Jane, our pilot, knew a lot about the different peaks and glaciers in the area. She was very...More

Thank Jake D
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 1 week ago

So glad you had a great time with us! Thanks for sharing your experience. Safety is absolutely our first priority here at Era.

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Questions & AnswersAsk a question
newbucketlisters
Hi, I was reviewing your website and tried to look at availability for a glacier tour on Saturday May 20 for 2 people. Thank you
12 May 2017|
Answer
Response from Mandy N |
Thank you so much for your note! You can book online or by contacting our reservations department at 1-800-843-1947. We look forward ot flying with you on the 20th!
0
Votes
amyfletcher10
I'll be traveling with my 9 month old and 3 year old, can I take them? My toddler would love this! (so would I!)
17 April 2017|
Answer
Response from Mandy N |
Hi Amy, All children must be at least two years of age and occupy their own seat. We would love to fly you and your toddler, but unfortunately we cannot fly your 9 month old. Let me know if I can answer any other... More
0
Votes
grammynancy3
What type of clothing is recommended? Do you provide outerwear? We will be on a cruise ship the first part of September. Thanks
10 April 2017|
Answer
Response from Mandy N |
Hi there, Thanks for reaching out. We recommend dressing warmly and in layers. September can be sunny and 70 or it can be cold and rainy. And you might get both in the same day. We are looking forward to seeing you this... More
0
Votes