We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 422 S Franklin St, Juneau, AK 99801
Phone Number:
+1 907-586-6363
Website

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 18
    Excellent
  • 6
    Very good
  • 4
    Average
  • 3
    Poor
  • 15
    Terrible
Made my head spin

Went in to exchange wrong size watch band purchased on another cruise. No exchange possible. Bought one that fit but it was broken. Exchanged that in other store at next port... read more

2 of 5 bubblesReviewed 13 October 2016
Sandra C
,
Allegany
via mobile
Add Photo Write a Review

47 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 46: English reviews
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 31 October 2016

We went in just to get our cruise charm and my son who trailed me a bit commented that I was "stalked" like a seal by an hungry Orca. So true! If and only if you are willing to dicker, and walk away do NOT buy diamonds from them as their prices are way above a reasonable price--I.e. Retail price... More 

Helpful?
1 Thank Maureen L A
Allegany
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 October 2016 via mobile

Went in to exchange wrong size watch band purchased on another cruise. No exchange possible. Bought one that fit but it was broken. Exchanged that in other store at next port. Before we left my husband was talked into buying me a ring chosen by store manager. Kinda like offered as going out of business deal. Store's season was ending.... More 

Helpful?
1 Thank Sandra C
Fremont, California
Level Contributor
5,139 reviews
3,335 attraction reviews
common_n_attraction_reviews_1bd8 2,512 helpful votes
4 of 5 bubbles Reviewed 15 September 2016

We were told about Diamonds International while on our cruise ship the Norwegian Pearl. The store is one of the first one will see when coming into Juneau from the cruise ship area. Quality of items is good.

Helpful?
1 Thank mini
Swan Hill, Australia
Level Contributor
337 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 140 helpful votes
4 of 5 bubbles Reviewed 15 September 2016 via mobile

Lots of beautiful jewellery but some hefty prices too. Unless you are specifically wanting something it's just nice to browse. They offer you free charms/gifts to get you into the store and this becomes abit tiresome after awhile. Happy to just enter and have a look around without the hard sell. You'll see this shop in several other ports.

Helpful?
Thank malleegirl
Atlanta, Georgia
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 September 2016

We ordered two rings from them in Ketchikan, but found one of the two that fit my wife in the Juneau store. Alex and Gaby helped us switch our order and we walked out with one of the two rings that fit perfectly. We struggled - both my wife and I, as well as the staff - on the right... More 

Helpful?
Thank lsmonroe
Vacaville, California
Level Contributor
29 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 August 2016

If I win the lottery, there is much to get here! They expect you to come in and get your "free charm" and of course they want to show you their products. We were helped by the sweetest guy, not pushy, and I was looking for a specific item. Last year they were all over, this year couldn't find a... More 

Helpful?
Thank carol s
Tucson, Arizona
Level Contributor
32 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 August 2016

They had so many gems it was hard to see them all, but alas they were very nice. But you must know it is there duty to sell you something, Almost like a used car sells man. I am sure the prices were really a good deal, but they were out of my price range. $1500.00 for a pair of... More 

Helpful?
Thank Clay S
South Ozone Park, New York
Level Contributor
51 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 22 July 2016

What exceptional and warm service from Laura Huezo aka the temptress and Jack Dialaui (manager extraordaire), who gave me great deals on the pieces I purchased from Tanzanite International/Safi Kilima here in Juneau. So worth coming in just for the charm bracelet but ended up with fabulous jewelry that will be priceless for me in years to come.

Helpful?
1 Thank Nick T
Brookfield, Illinois
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 11 July 2016

I am extremely impressed with our sale's rep at Tanzanite International Juneau. Laura Huezo is not only dedicated to DI, but her dedication to her customers is remarkable. I purchased matching Tanzanite rings for my daughter and myself. Ms Huezo physically ran to get my daughter's ring sized, so we would have plenty of time to board our ship. I... More 

Helpful?
Thank Laura Z
ft. washington md
Level Contributor
32 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 July 2016

Staff was very nice and I felt they were not pushing me to buy! Love my new ring and it is a conversation piece.

Helpful?
Thank traveltwin1951

Travellers who viewed Diamonds International also viewed

 

Been to Diamonds International? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Diamonds International and other visitors
1 question
Ask a question
Questions? Get answers from Diamonds International staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?