We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

RENFE

Algeciras, Spain
Website
Save
Review Highlights
Worst customer service ever trying to buy tickets

The purpose of this review is to make people aware of the perils and pitfalls of trying to buy... read more

Reviewed 3 days ago
Swegnson
,
South Salem, NY
via mobile
Renfe's website has been a disaster now for decades

It is terribly frustrating to try to book a train ticket with Renfe's website. Alvia's trips simply... read more

Reviewed 1 week ago
JavierVirues
,
Winnipeg, Canada
Read all 217 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent39%
  • Very good25%
  • Average12%
  • Poor7%
  • Terrible14%
Travellers talk about
“train” (94 reviews)
“barcelona” (35 reviews)
“travel” (32 reviews)
LOCATION
Algeciras, Spain
CONTACT
Website
Write a Review
Reviews (217)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 217 reviews

Reviewed 3 days ago via mobile

The purpose of this review is to make people aware of the perils and pitfalls of trying to buy Renfe tickets. Basically their web site flat does not work to buy tickets with an American credit card and by PayPal unless you have cell service...More

Thank Swegnson
Reviewed 1 week ago

It is terribly frustrating to try to book a train ticket with Renfe's website. Alvia's trips simply don't show up on the website. Their website hasn't worked properly since I can remember. It's amazing how problems linger in this company. I am from Spain I...More

Thank JavierVirues
Reviewed 1 week ago

We used this transportation in Malaga, we used the regional one several times to different destinations, no problem getting your tickets either at a booth station or machine. There was always someone to help us out .the trains are clean, reasonably priced and very punctual.

Thank Lakecomo15
Reviewed 2 weeks ago

Used the service to get from the Airport to Torromolinos, was abit nervous at first but it so quick, 10 minutes to resort, then used it to go up and down the coast from Malaga to Fuengirola. The Station is at the airport just a...More

Thank Del A
Reviewed 2 weeks ago via mobile

Good transport. I got the wrong ticket though. I ended up getting the day rider I used when I was in Barcelona. I was heading towards tarragona. I had to pay the inspector the right ticket on the train. However, it has been a nice...More

Thank Victoria A
Reviewed 2 weeks ago

This is the best way to get about along this coastline. The trains arrive when they should. They are clean & efficient. There is a station inside Malaga airport so we used it to get to our hotel in La Carihuela and we arrived within...More

Thank karen t
Reviewed 3 weeks ago

I am sorry to say that we did not catch our train from Madrid to Valencia Saturday the 8. April 2017 because of delays with the Iberia flight from Copenhagen to Madrid. We drove around in the airport with the flight for 30 minutes after...More

Thank JanRasmussen
Reviewed 23 April 2017

Amazing scenic journey from Ronda to Algeciras, train modern , on time , no refreshments on train , but buffet bar at Ronda

Thank Mang0mang0
Reviewed 20 April 2017

I have travelled by train substantially in Spain. The trains are punctual, efficient and spotlessly clean. The staff by and large speak good English and are helpful and friendly.

Thank Tony M
Reviewed 11 April 2017

First of all the pluses. Renfe is clean and comfortable in Spain. The big plus is the scenery ! There are some spectacular sites to be enjoyed from the comfort of the train. BUT......the big drawback for me is tge cost ! I recently had...More

Thank clive l
Nearby
Nearby Restaurants
Asador Inaki
780 reviews
.26 km away
Positif Cafe
30 reviews
.27 km away
Burguer Los Tilos
14 reviews
.27 km away
Cafeteria Sabora
50 reviews
.21 km away
Nearby Attractions
Church of San Jacinto
5 reviews
1.01 km away
Cac Malaga Centro de Arte Contemporaneo de Malaga
615 reviews
.80 km away
Larios Centro
111 reviews
.55 km away
Questions & AnswersAsk a question
peacethroughtravel2
how much ahead should I be at Granada train station before departure
24 February 2017|
Answer Show all 4 answers
Response from Peter W | Reviewed this property |
20 minutes is good as there is a bag check before you go to the platform. I took the red eye on a Saturday morning so quick but can imagine a little longer if a peak train Better sat on the train waiting than missing it :)
1
Vote
sappel417
How early did you book? I am having trouble with the Raileurope site, any suggestions? Can I ask what you paid per tkt for 1st class?
5 February 2017|
Answer Show all 5 answers
Response from DermotMcQ | Reviewed this property |
The Railgroup site is not the easiest site to navigate but stick with it. However I have always found that the price is the same whether booked in advance or in the day. For a treat try the 1st class fare which includes food... More
0
Votes
Jackie C
We are trying to see train times/ train timetables for September this year as we want to book our flights from U.K. Now, during the sales. When ever I log onto a site I am told I can't buy my ticket yet....we don't want to buy one yet we just want to know what time each day the trains run from Malaga to Ronda and Ronda to Granada and if we need to change trains. Is there any way that we can do this please? Our specific dates are Sept 11th Malaga - Ronda Sept13th Ronda- Granada
5 January 2017|
Answer Show all 7 answers
Response from zarf1946 | Reviewed this property |
Hi, we had the same problem. One of the rentals in Barcelona wanted to know when we were arriving and I told them I wasn't able to give them an answer until I booked our train which you are allowed to do three months... More
0
Votes