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Address: Butterworth, Malaysia
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TripAdvisor Reviewer Highlights

Read all 77 reviews
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Improved but nothing much

a lots of complaint from old peoples due to high altitude of the building need to use lavatory but sometimes not work no cafe or food court really cant help when most of the... read more

3 of 5 bubblesReviewed 1 February 2017
kirana
,
Kuala Lumpur, Malaysia
via mobile
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77 Reviews from our TripAdvisor Community

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Showing 56: English reviews
1 review
2 of 5 bubbles Reviewed 1 week ago

Poor signages, not clearly located where it should be. The designers of this hub did not take into account of the aged or advanced age people. Watch your steps. Many bottlenecks in the areas. Watchout for the buses that don't care about the pedestrians. Watch your steps as you can easily tripped and on the escalators hold on tight do... More 

Helpful?
Thank John Bentley R
Kuala Lumpur, Malaysia
Level Contributor
149 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 1 February 2017 via mobile

a lots of complaint from old peoples due to high altitude of the building need to use lavatory but sometimes not work no cafe or food court really cant help when most of the cheapest ticket early in the morning we need good breakfast while in train no guarantee if supply beside high price its weird when public toilet also... More 

Helpful?
1 Thank kirana
Level Contributor
111 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 21 January 2017 via mobile

Be careful should you drive...one could get lost..at Butterworth terminal area...esp when one failed to look for the railway station...a long detour. Should you arrive by ferry...when you reach...walk to the right ramp...DO NOT WALK LEFT...by going down from the escalator...or steps..you will find yourself heading towards the buses. NOTE:- Please be careful ... Constructions near the ferry terminal is... More 

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1 Thank safwanlim
Christchurch, New Zealand
Level Contributor
481 reviews
283 attraction reviews
common_n_attraction_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 19 January 2017

Malaysia is very obviously focusing a great deal on establishing a both very efficient and high speed electrical rail system (which it has already made considerable gains towards). Butterworth Railway Station is a result of this, starting from humble beginnings, having been transformed and rebuilt to offer rail passengers an efficient means to be transported (by rail) to (or within... More 

Helpful?
Thank FyingKiwi
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 7 October 2016 via mobile

First time using ETS from KL Sentral to Butterworth. A good trip but disappointed with cafe that doesnt have any food except for the sandwich

Helpful?
Thank Nur Khafisah A
Bunbury, Australia
Level Contributor
114 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 31 August 2016 via mobile

We recently travelled from Butterworth to Chumphon by trains and had a few roadblocks along the way. We did reach our destination in Chumphon safely so all went well however thought the following may assist other travellers contemplating the journey. As at July 2016 you can no longer buy your Thailand train #36 ticket in either Penang or Butterworth. You... More 

Helpful?
3 Thank Peppie08
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 12 August 2016

from june 2016 you cant buy train ticket in butterworth to bangkok , you can buy at pedang basar station , thats next station after butterworth, about 1 hour 45 mins or hat yai station on thai border , for 35 malaysian ringitt you can book a mini bus thru a small agent in penang , it will take you... More 

Helpful?
2 Thank Rodger H
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 July 2016

Nearby building still underconstruction, local bus station un organize, staff of the station not helpful and less info on notice boar about the service provide3

Helpful?
1 Thank Zaky A
Penang, Malaysia
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 July 2016

Ticketing staffs not helpful. Would be nice to relocate the ticketing counter to the main entrance. Need more sitting benches. Not enough train attendants to guide passengers and confirm that they are on the right train to their destination. Clean and new. Entrance gate too narrow for 2 opposite cars to drive in.

Helpful?
1 Thank Tommy W
Wellington, New Zealand
Level Contributor
216 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
1 of 5 bubbles Reviewed 26 July 2016 via mobile

This morning my husband and I caught the KTM train between KL and Butterworth station (Penang). I mistakenly thought this would be more pleasant than taking a cheap Air Asia flight but I was mistaken. Ladies, the toilets onboard (if they are working) are yucky and have no toilet paper, soap or paper towels. I informed 3 staff members who... More 

Helpful?
2 Thank Olivia M

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Butterworth Railway Station and other visitors
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Questions? Get answers from Butterworth Railway Station staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?