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Serenity Grand Spa

Avenida Benito Juarez 403 | Ave. Juarez 403, Ixtapan de la Sal 51900, Mexico
+52 721 143 1183
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Review Highlights
Great service and staff...highly recommend

Highly recommend the Serenity Grand Spa, centrally located in downtown Ixtapan de la Sal. The... read more

Reviewed 9 March 2017
adam d
,
avon, IN
Excellent Spa in ixtapan

First time we go to Serenity Spa. The place is very nice and clean. The flotation cabin is a good... read more

Reviewed 30 December 2016
A TripAdvisor Member
via mobile
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The best SPA in Ixtapan de la Sal. We offer massages, Facials, Body treatments. We have an Hydrotermal circuit (Sauna, Steamroom, Jacuzzi) We have the only Floatroom in its kind in Latinamerica. Come to float with us and release the stress totally. Our personnel is certified and totally professional. We use quality products.
  • Excellent73%
  • Very good16%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
“cabin” (2 reviews)
“flotation” (2 reviews)
“serenity” (2 reviews)
Closed Now
All hours
Hours Today: 09:00 - 18:00
LOCATION
Avenida Benito Juarez 403 | Ave. Juarez 403, Ixtapan de la Sal 51900, Mexico
CONTACT
Website
+52 721 143 1183
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Reviews (54)
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Reviewed 9 March 2017

Highly recommend the Serenity Grand Spa, centrally located in downtown Ixtapan de la Sal. The staff is very friendly and service oriented, and for those with limited Spanish, the Director and some of the staff speak English. Clean facilities, with all the spa essentials. The...More

1  Thank adam d
LauraQfv, Director General at Serenity Grand Spa, responded to this reviewResponded 15 March 2017

Dear Adam, Thank you so much for yur apreciation, was our pleasure to have you here. Please be back soon!!! Regards. Laura*

A TripAdvisor Member
63
Reviewed 30 December 2016 via mobile

First time we go to Serenity Spa. The place is very nice and clean. The flotation cabin is a good experience. You should give it a try. The staff are always smiling and making sure you are relaxing as you suppose to. The masseuse Lucy,...More

Thank A TripAdvisor Member
LauraQfv, Director General at Serenity Grand Spa, responded to this reviewResponded 1 March 2017

Thank you so much for your comments, its great to hear about what a nice experience you had in our place. Please come back soon. Regards!

Reviewed 20 June 2016

First, the price of the massages and use of the "roman bath" are extremely convenient (check the combos in the spa website). Second the place is very well set up to help you relax and feel good. Combination of "tina romana" with thermal waters and...More

Thank Argonza
A TripAdvisor Member
3
Reviewed 6 March 2016 via mobile

I love this spa. The staff is so pleasant. The facilities are spotless. The skills of their service staff are well trained and do a great job.

Thank A TripAdvisor Member
LauraQfv, Director General at Serenity Grand Spa, responded to this reviewResponded 24 April 2016

Thank you so much for your comments. Is good to know you had a great time with us. Please come back soon... will be a pleasure! Regards. Laura Q.

Reviewed 6 August 2015 via mobile

This spa was great. All the services were wonderful. Only issue was the showers only had cold water and there wasn't any soap.

Thank Beebeefun
SerenityGrandSPA, Director General at Serenity Grand Spa, responded to this reviewResponded 12 August 2015

Dear Client, Thank you for your comments, we already attend this issue, we are sure that your next visit will be perfect! Thank you again for your visit. Laura Quiroz Directora Serenity Grand Spa

Reviewed 16 December 2014

A hidden jewel in Ixtapan ! I had a wonderful time at the Spa, even that it may be a little hard to find unless you know exactly were it is, you will feel in an Oasis. After being in many large Spas, I liked...More

Thank MartinWaska99
LauraQfv, Director General at Serenity Grand Spa, responded to this reviewResponded 18 December 2014

Is our pleasure to serve people who appreeciatte the good service. We hope see you soon again. Thank you for your kind comments.

Reviewed 8 October 2013

The only thing worth in this spa (about the installations) is the flotation cabin. I didn´t take any treatment. The restaurant outside is very good and cheap. Good Mexican food .

1  Thank Irving001
LauraQfv, Director General at Serenity Grand Spa, responded to this reviewResponded 16 October 2013

Thank you so much for your comments, We hope see you soon again!

Reviewed 15 November 2011

This was the sister spa to the one at the Spa Hotel Ixtapan. It was nice to up the pampering occasionally. The treatments were a little more upscale--hot stone massages for example-- than the other location. I recommend trying it for one or two of...More

3  Thank SLTraveler1958
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Questions & Answers
Joyce S
29 July 2017|
Answer
Response from adam d | Reviewed this property |
I suggest you go to the Serenity Spa website or call them to get prices on specific services in which you may be interested. They are very friendly and will work with you. Great people!!! Avoid the Marriott......very bad... More
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