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27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
Review Highlights
My Birthday Road Trip July 2017

What is there not to LOVE? OMG!! Can I just say if you have never been... make plans!! You WILL... read more

Reviewed 4 weeks ago
Tustin, California
Loved it!

This was the first visit for my husband and I. It was excellent. Pristine grounds, beautiful... read more

Reviewed 4 weeks ago
Fullerton, California
Read all 402 reviews
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Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“steam room” (70 reviews)
“hot pools” (28 reviews)
“cold plunge” (22 reviews)
Closed Now
All hours
Hours Today: 10:00 - 22:00
27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
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Reviews (402)
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1 - 10 of 396 reviews

Reviewed 4 weeks ago

What is there not to LOVE? OMG!! Can I just say if you have never been... make plans!! You WILL LOVE IT!! I have been wanting to come here since 2012... had a wonderful, relaxing time at this beautiful spa for my birthday. I will...More

2  Thank 488cherissed
Reviewed 4 weeks ago

This was the first visit for my husband and I. It was excellent. Pristine grounds, beautiful scenery, helpful and friendly staff. Love the pools, the adirondack chairs and fire pits. So relaxing and quiet. To be perfect it needs food! That's the only thing keeping...More

1  Thank defygravity56
Reviewed 26 June 2017

This is our second time at Refuge. Because there were no women's lockers available when we arrived, we were given free robe rental. 10 minutes later, we were welcomed into the locker rooms. On a beautiful Saturday evening, plenty of couples were having date night...More

1  Thank nkwins
Reviewed 25 June 2017

I've been here three times over the last few years (I live far away) and it's as good every time! I love to go hear to relax, and follow the method of sauna, cold water and then relaxing. Well worth going!

Thank Robert N
Reviewed 30 May 2017

We received a 10% discount for this spa at our hotel. We thought it would be nice to get a massage while in Carmel for the weekend. They refused to give us the discount for the massage stating that it was for the "use of...More

6  Thank Karen P
Reviewed 24 May 2017

I happened to stumble upon Refuge while spending a month in Carmel. In 4 weeks, I have gone 4x, it is THAT amazing! More like a "Retreat", than a full fledged spa, Refuge is a place to unwind and just "be". The policy of silence...More

Thank dejs
Reviewed 23 May 2017 via mobile

Was told about this gem from a friend and went after golf. It is similar to the Scandinavian Spas in Canada, but maybe 100x better. Amenities were clear, everything was high end from great steam rooms, beautiful fire pits and hammocks. If you are reading...More

Thank EWils16
Reviewed 3 May 2017

My husband and I enjoyed massages but Julie and Jennifer after running a marathon the previous day. Both massages were wonderful but wished they could have gone on for much longer then our scheduled 50 minutes. The spa grounds are quiet with lots of cool,...More

Thank bailey827
Reviewed 3 May 2017 via mobile

Sorry but my massage by Jerry and my husbands massage was really weak. My massage guy was 5-7 minutes late and I needed to use the bathroom so he showed me where. I rushed and we went back to the massage room but he still...More

Thank mav20
Reviewed 24 April 2017 via mobile

My wife & I booked a massage and spent a few hours here in April. It was a wonderful experience, the staff was pleasant, the massages were great. It was nice to be able to spend the time together in the hot pools and the...More

Thank Nikos C
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Questions & Answers
Duy L
25 March 2017|
AnswerShow all 2 answers
Response from TravelwiseSantaCruz | Reviewed this property |
Yes, they require a credit card in advance. You have 24 hours to cancel. If you don't do the massage and just use the facilities you either need to bring a white robe or rent theirs for an additional fee. All the details... More
20 August 2016|
AnswerShow all 4 answers
Response from SWMKerman | Reviewed this property |
it is very close to The Refuge and Uber is the way to fly.. Enjoy!!!
Olga K
20 August 2016|
AnswerShow all 8 answers
Response from SWMKerman | Reviewed this property |
depending on the weekday or weekend and also what is going on in the city, the price can be expensive or very economical.... We enjoy staying in pacific grove. It has a great charm and has the most awesome hotels. We enjoy... More