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The Spa Hotel Healdsburg

327 Healdsburg Ave, Healdsburg, CA 95448-4105
+1 707-433-4747
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Review Highlights
unprofessional and frustrating experience

I booked massages for my friend and me to celebrate her birthday. Upon checkout, the spa staff... read more

Reviewed 3 weeks ago
boulderjoch2017
,
Aalborg, Denmark
Not warm & fuzzy

The spa is average...my actual massage was below average (one of the worst I've ever had). The... read more

Reviewed 24 February 2017
MBA7193
,
Dubuque, Iowa
via mobile
Read all 15 reviews
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Overview
  • Excellent41%
  • Very good20%
  • Average13%
  • Poor6%
  • Terrible20%
23 Feb 2017
“Not warm & fuzzy”
19 Nov 2016
“Good choice in the heart of downtown”
Closed Now
All hours
Hours Today: 09:00 - 20:00
LOCATION
327 Healdsburg Ave, Healdsburg, CA 95448-4105
CONTACT
Website
+1 707-433-4747
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Reviews (15)
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1 - 10 of 14 reviews

Reviewed 3 weeks ago

I booked massages for my friend and me to celebrate her birthday. Upon checkout, the spa staff charged MORE gratuity to my credit card than I had authorised. When I alerted them to the mistake, they promised to correct it. Instead, they charged my account...More

Thank boulderjoch2017
Leah_Donner, Manager at The Spa Hotel Healdsburg, responded to this reviewResponded 3 weeks ago

Dear Ms. Jochum, Thank you for returning my call today. We apologize again for the delay in which you receive the funds to your bank account. We issued a refund to you from The Spa within 24 hours of your service. The Spa refund receipt...More

Reviewed 24 February 2017 via mobile

The spa is average...my actual massage was below average (one of the worst I've ever had). The receptionist was pleasant & kind. The waiting lounge is very small. My massage therapist talked WAY TOO MUCH. If that wasn't bad enough, the massage itself was poor,...More

Thank MBA7193
Lauren C, Public Relations Manager at The Spa Hotel Healdsburg, responded to this reviewResponded 4 March 2017

Dear Guest, We are glad that you had a pleasant experience with our Coordinator at our Spa Reception desk, but are disheartened by your massage experience. We would like the opportunity to provide you with an excellent massage experience. Please call our Spa Manager, Leah...More

Reviewed 20 November 2016

We scheduled massages for a girls weekend. The spa staff did a good job accommodating multiple people and requests (not all spas are good at this). We selected the meyer lemon/sage massages and were not disappointed. Everyone in our party had a good service and...More

Thank Debbie T
Reviewed 6 April 2016

I got a the signature facial at the spa. I've had many treatments at many spas and rarely do i notice such a nice difference in my (old) skin. The cosmetician who worked on me was pleasant and was able to address any concerns I...More

Thank Super593
Reviewed 24 November 2015 via mobile

My husband and I scheduled a late afternoon massage while on our trip to Healdsburg. The massage therapist and massage itself were nice, but the facility is not that upscale. I was just hoping for a little more luxury, and this wasn't it.

Thank Amanda S
Reviewed 21 July 2015

The staff at the Healdsburg Hotel Spa are so nice, and friendly. It is a peaceful place to spend the day getting a massage, sitting in the spa and or hanging out by the pool.

2  Thank Beachkeys
Reviewed 4 March 2014

I was looking forward to relaxing pedicure the Spa was very clean and appeared to be very upscale. We were greeted by a very nice lady but the pedicure was like throwing money down the drain. She used a drug store nail file to smooth...More

Thank betsy9814
Reviewed 17 February 2014

My girlfriends surprised me for my 50th Bday with a weekend away in Healdsburg. We started the weekend with spa treatments and a 3 course lunch at Dry Creek kitchen. My 100 min combo massage with Amarette was the best massage I've ever had. I...More

Thank selective-travellers
Reviewed 12 October 2013

enjoyed a facial and massage here, a delightful morning treat before traipsing around the vineyards and art galleries somona has to offer. both therapists were competent and amicable

Thank clarej2610
Reviewed 1 November 2011

My friend and I were here for a girls' weekend. This spa is relaxing. The lounge is in the middle of the action but still ends up being relaxing. The Jacuzzi and pool are heavenly--you feel like you're in a garden of Eden with fruit...More

1  Thank JLFERG
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