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South Los Angeles

Neighbourhood: Central L.A
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Address: Los Angeles, CA
Phone Number:
+1 310-568-5100
Website
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US$125.00*
and up
Los Angeles Bike the Beach Tour
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TripAdvisor Reviewer Highlights

Read all 116 reviews
Visitor rating
  • 11
    Excellent
  • 3
    Very good
  • 7
    Average
  • 13
    Poor
  • 77
    Terrible
Hold your ground if you prepaid your rental

Firstly note that I utilised a Corperte rate package available via my employer for this rental. Booked online in A$ a month prior to rental. On arrival at Hertz LAX, it was... read more

2 of 5 bubblesReviewed 4 weeks ago
Laurie G
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116 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

As President's Club member, had towait in line for 30 minutes to change the car I had been assigned. On return, I just wanted to split my bill into two parts (work, personal). About 20 minute wait, then I was told it was impossible unless I had cash for one part as they couldn't split it using credit cards. And,... More 

Helpful?
Thank MAJ M
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Firstly note that I utilised a Corperte rate package available via my employer for this rental. Booked online in A$ a month prior to rental. On arrival at Hertz LAX, it was clearly evident it was understaffed, I was direct to use a self serve kiosk and connected with a employee elsewear. First Issue was that my booking was in... More 

Helpful?
Thank Laurie G
1 review
1 of 5 bubbles Reviewed 12 January 2017

Arrived from an international flight - we were tired and just wanted to pick up our car. First of all, we had to wait 1 hour in line - with only 4 people in front of us. There were 3-4 Hertz employees at the desks, however they all try to use dodgy sales tactics to add on excessive fees and... More 

Helpful?
Thank Marie V
Auckland, New Zealand
Level Contributor
56 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 6 January 2017

Picked up Dec. 24 by their shuttle and delivered to their office at 9150 Aviation Blvd., Was expecting to have a 30 minute + wait for this time of the year, but was very suprised with only a 10min delay. The office staff was very friendly and efficient giving us a few alternative options but not pushing the sale. We... More 

Helpful?
Thank Bugsy13
Level Contributor
194 reviews
94 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
1 of 5 bubbles Reviewed 26 November 2016

I am very disappointed . When I returned my car 11/14/16 I left my Garman $150 plus $50 in Europe maps added to it a $200 value plugged into cigarette in consul. . My wife contacted you immediately in less than 20 minutes after I got off the shuttle at the airport. I was informed Garmin was not recovered by... More 

Helpful?
Thank Joyce P
Dublin, Ireland
Level Contributor
4 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 18 November 2016

I hired a car from this location from 29th Oct 2016 to 5th Nov 2016 and must say was very apprehensive having read some of the reviews on here, I have rented from this location on a number of occasions over the last 6 to 7 years and for virtually all of those occasions found all to be excellent bar... More 

Helpful?
Thank Shane O
Brooklyn, New York
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 12 November 2016

I rented a car from this location in early November and was astonished when I discovered a deflated tire one morning. When the tow truck guy came, we discovered there was a plug in one of the tires from a previous flat tire this car apparently received prior to my rental. Hertz did allow me to inflate the tire, drive... More 

Helpful?
Thank Brandon S
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 October 2016

After a long flight we wanted to go to our hotel in Los Angeles with a car from Hertz. I did a web checkin a day before. I ask me why web checkin? No counters for web check customers, but only 2 persons to help about 20 people to get their car. After 45 minutes I was served and then... More 

Helpful?
1 Thank Norbert S
Birmingham, Alabama
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 October 2016

Absolutely the most non professional atmosphere I've ever been around! No guidance from employees, lined up like cattle without so much as a word for directions! I had booked through a travel agent, by the time John, my rep had "taken care of me" and "helped me out" my cost went from $413 to $1172. After I said, Whoa just... More 

Helpful?
1 Thank Stephen S
Sentosa Island, Singapore
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 14 October 2016 via mobile

Very bad experience with the Hertz rental service. After being convinced to upgrade our car, the "better" car broke down on our 5th day at the Grand Canyon carpark and this is where the nightmare begins.... After calling the 24hour emergency hotline, we were told a technician will come to help us jump-start our car within an hour and we... More 

Helpful?
Thank hammielover

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