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Address: Wine Country, Napa, CA
Phone Number: +1 707-539-6889
Website
Description:

Artisan Wine Tours has received a Certificate of Excellence from the CEO of...

Artisan Wine Tours has received a Certificate of Excellence from the CEO of Trip Advisor for outstanding service. We have also been voted the best touring company in the Sonoma Valley by the San Francisco Chronicle's online website SFGate. A boutique touring company, Artisan opens the doors for wine enthusiasts to savor elegant, hand-crafted wines in private or socially engaging settings. Never dull, never stuffy, and always with a flair for entertainment, Artisan Wine Tours matches the right sights and sensations for the clientele.

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TripAdvisor Reviewer Highlights

Read all 14 reviews
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  • 9
    Excellent
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  • 5
    Terrible
Our trip to Napa Valley May 2012

Lin Durling you are a treasure! Our day touring three wineries in Napa was so much fun. Working with Lin we developed our own tour of the wineries we wanted to visit. His... read more

5 of 5 bubblesReviewed 17 May 2012
nlwalshfamily
,
St. John's, Canada

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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Saint Joseph, MO
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 25 October 2012

After several phone calls and emails with Lin last week regarding a mid-November, 8 hour plus dinner tour, I was informed via a brief email that Artisan is now out of business. We were a repeat customer and really looking forward to another lovely day visiting small vineyards with Lin. From reading other reviews, this type of disappearing act seems... More 

Helpful?
1 Thank MinkySaintJoseph_MO
Chicago, Illinois
Level Contributor
47 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
1 of 5 bubbles Reviewed 6 August 2012

I previously reviewed Lin for our trip to Sonoma in 4/12 and we loved every minute of the experience. At the end of the trip, we verbally committed to working with him again on a trip to Napa in 7/12. We were in frequent email contact planning our route, wineries, etc. during the 3 months that followed. Then, about 2... More 

Helpful?
3 Thank ChiT0wnF00die
LinNapaValley, Owner at Artisan Wine Tours, responded to this review

It is ironic that I just noticed this review following receipt of a letter from the CEO of Trip Advisor awarding us a Certificate of Excellence. In this specific case, we regret any inconvenience placed on this customer and at the time we felt that with two weeks notice they could easily find a replacement - given the fact that... More 

St. John's, Canada
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 May 2012

Lin Durling you are a treasure! Our day touring three wineries in Napa was so much fun. Working with Lin we developed our own tour of the wineries we wanted to visit. His attention to detail and knowledge was demonstrated not only in his hotel and dining recommendations but also in the schedule he developed four our time wit him.... More 

Helpful?
Thank nlwalshfamily
Chicago, Illinois
Level Contributor
47 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

My husband and I spent 2 days with Lin this March exploring the Dry Creek and Russian River Valleys. We had never been to Sonoma before, and wanted both a safe way to travel the wine roads, and a guide to help us find great wine. Lin provided all that and more! We had several phone conversations prior to our... More 

Helpful?
Thank ChiT0wnF00die
Madison, MS
1 review
5 of 5 bubbles Reviewed 28 November 2011

Personalized, professional service and great company. We used Lin Durling for our tours in Napa during our 5 year anniversary trip and he made sure to make everything perfect! He knows a lot about wine and the area, so if you tell him what you like and the type of trip you would like to have, he will specialize it... More 

Helpful?
Thank Melissa C
west chester
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 November 2011

I have never written a review in my life but felt I should make others aware about this company. We had scheduled a private wine tour with Lin Durling, Owner of Artisan Wine Tours. We had a great tour planned and were eagerly awaiting his arrival on Tuesday, November 1st. He was to pick us up at 9:30 in the... More 

Helpful?
2 Thank sandy s
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 30 October 2011

We had made reservations weeks in advance for a winery tour of the Healdsburg area. We were assured although the owner was a one driver company that if anything happened to him he had a back up. 20 minutes before he was due to arrive at our hotel to pick us up for the day he called and said he... More 

Helpful?
2 Thank Dsmh7
New York
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 September 2011

My wife and I recently visited Sonoma with Lin from Artisan wine tours, and had a wonderful experience. This was the second time we visited the Napa/Sonoma area, and after having Lin show us around Napa a couple of years ago we were excited to use Artisan again. Because of the amazing time and truly unique wineries that Lin had... More 

Helpful?
Thank ebourassa
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 28 May 2011

   Artisan tours was a no show!!!     About an hour before owner operator Lin  Durling was to pick us up for the first of two days touring, he left a  message that he was "getting a touch of the flu bug."    Lin Durling thereafter never returned any of our calls.    I would never use his services again nor... More 

Helpful?
3 Thank Wlonadier
Houston, Texas
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 30 March 2011

Lin Durling was a wonderful host to us for our day touring the Napa wineries. He spent a lot of time before the day helping us plan where to go (we ended up using all of his suggestions and it worked out fine). He was a font of knowledge which he shared. He even got us cheese and crackers for... More 

Helpful?
Thank anneb62

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?