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Key West Express

1200 Main St, Fort Myers Beach, FL 33931-2906
+1 239-463-5733
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Review Highlights
Good way to reach Key west

Crew was very nice, schedule respected. We prefer this way instead of the car or plane. The ferry... read more

Reviewed 2 days ago
DomDesPlages
,
Anglet, France
via mobile
Great trip, great crew!

What a fun way to make a quick trip to Key West! The crew of the Key West Express is excellent... read more

Reviewed 3 days ago
Cindy G
,
Mansfield, Illinois
Read all 1,858 reviews
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Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
  • Excellent54%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible6%
Travellers talk about
“return trip” (187 reviews)
“day trip” (195 reviews)
“stay overnight” (47 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 5:30 PM
Suggested Duration: More than 3 hours
LOCATION
1200 Main St, Fort Myers Beach, FL 33931-2906
CONTACT
Website
+1 239-463-5733
Write a ReviewReviews (1,858)
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All reviews
"return trip"
in 187 reviews
"day trip"
in 195 reviews
"stay overnight"
in 47 reviews
"conch train"
in 34 reviews
"fort myers"
in 198 reviews
"your luggage"
in 31 reviews
"ferry terminal"
in 22 reviews
"top deck"
in 92 reviews
"both ways"
in 54 reviews
"play cards"
in 27 reviews
"boarding process"
in 25 reviews
"rough ride"
in 20 reviews
"snack bar"
in 82 reviews
"sit outside"
in 30 reviews
"boat leaves"
in 20 reviews
"duval street"
in 18 reviews
"marco island"
in 43 reviews
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1 - 10 of 1,812 reviews

Reviewed 2 days ago via mobile

Crew was very nice, schedule respected. We prefer this way instead of the car or plane. The ferry arrives « down town « then It is easy to reach hotel or guest house. Kind regards .Serge Biarritz Anglet 🇫🇷

Thank DomDesPlages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

What a fun way to make a quick trip to Key West! The crew of the Key West Express is excellent - very friendly and helpful. There is lots of parking on-site and the process for checking in is very easy.

Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 2 days ago

Cindy your feedback is important to us and helpful for those researching the possibility of planning a Key West getaway. We thank you and hope to see you again!!

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Reviewed 4 days ago via mobile

Had a great time with Wife and mother in law. The trip was fun and the views were amazing. Would suggest you plan for an overnight stay in KW as a 1 day voyage is to short to get it all in. Great crew and...More

1  Thank scottkretchmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 4 days ago

Scott your suggestion is a good one. The island has so many ways to spend your time it can be hard to choose. If schedules permit it is a terrific idea to spend a night...or maybe more. It means a lot to be recognized for...More

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Reviewed 5 days ago via mobile

Very smooth ride even in the rainy weather. Crew was very helpful and pleasant. Comfortable boat. Captain kept passengers informed of weather and expected time of arrival.More

1  Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 4 days ago

Cindy it is so nice to hear that despite the weather you enjoyed yourself. We sincerely appreciate your kind remarks regarding our crew and will be certain to share your review. It is rewarding to be acknowledged for the service we strive to provide our...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

Loved our trip across the Gulf of Mexico from Fort Myers to Key West on this clean and spacious boat! 4 hours of scenic water views complete with Bar & Burgers sure beats an 8 or 9 hour drive to the Keys for us! We’d...More

Thank pmscollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 4 days ago

It is such a pleasure to hear that our guests enjoy a positive enjoyable and relaxing getaway. We truly appreciate your recommendation and feedback. We hope to be honored by your return in the future for another island excursion. How nice you were able to...More

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Reviewed 1 week ago via mobile

Beware of pre-purchased tickets, unless you have a car and purchased-parking you CANNOT print your tickets at home and go directly on the boat, you must go to the ticket booth! I do not have a car on this trip! So your confirmation means nothing!...More

Thank Lori R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

Lori, as multiple agents attempted to communicate with you we were shocked at your aggression and continued use of profanities as witnessed by staff, crew and fellow passengers creating an uncomfortable and hostile environment. The confirmation of which you referred is a document verifying dates...More

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Reviewed 1 week ago

We went to Key West for the day an the ferry was the perfect way to get there. Huge ferry. Bar and snack bar. Very clea. Really friendly staff!More

Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

Mary, it is a pleasure to know you enjoyed your day trip with us and have taken the time to share feedback. We hope this will be one of many future Key West island getaways, perhaps for an extended stay sometime. Key West has so...More

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Reviewed 1 week ago

Excellent experience using the Key West Express to travel from Fort Myers to Key West. I have to give it an A+ all the way around. The boarding process was easy, boat was very clean, the staff was friendly and helpful with information requested, the...More

1  Thank Ronny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

Ronny we thank you for your feedback and are delighted to know you had an excellent experience and especially appreciate you sharing. We hope for the pleasure of your return! Very Best Regards, Key West Express

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Reviewed 1 week ago

If you are traveling to KW on a Friday or Saturday expect it to be crowded and plan accordingly. Arrive early if you want to sit with friends or are particular about where you sit. I traveled with a group of 13 and we were...More

Thank FabulousTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

FabulousTL you have shared good advice which will certainly be helpful for others. Thank you for acknowledging our crew as we strive to provide an all around positive experience for guests and are delighted to hear we have achieved in meeting expectations. Hope to welcome...More

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Reviewed 2 weeks ago

Had a great time the crew was very hospitable great service and an amazing ride. The trip down took a little longer than advertised but in the NOAA called 5-6 foot wave heights was still great. Very few on board got sick but that was...More

1  Thank Wes M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 2 weeks ago

Wes we are delighted you had a great time and look forward to your return. We also appreciate your remarks regarding our crew, which will be shared. In regard to seat saving you are correct, this is an unacceptable practice which will be addressed immediately....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Woz802
26 May 2018|
Answer
Response from KWE_Mgr | Property representative |
We do not arrange accommodations however there is information available on our website on several properties. Other options would be to visit the Key West Chamber of Commerce website, and Trivago which are both quite helpful.
0
Votes
Jerry Dale C
21 May 2018|
Answer
Response from KeyWestExpress | Property representative |
Good Morning. We are passenger transportation only. We do not transport vehicles.
0
Votes
Luvs2Travel321
10 May 2018|
AnswerShow all 9 answers
Response from KeyWestExpress | Property representative |
WiFi, is not available on-board. Many folks like the time to unplug for a bit, while they travel.
0
Votes
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