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Eaton Bikes

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Address: 830 Eaton St, Key West, FL 33040-6921
Phone Number: +1 305-294-8188
Website
Today
08:00 - 18:00
Open now
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Hours:
Sun - Sat 08:00 - 18:00
Description:

Bicycle rental, repair and retail.

TripAdvisor Reviewer Highlights

Read all 273 reviews
Visitor rating
  • 200
    Excellent
  • 35
    Very good
  • 4
    Average
  • 8
    Poor
  • 17
    Terrible
Customer Service

The way to travel around Key West is on a bike. Great exercise and lots of areas to park the bicycle. Eaton Bikes were very friendly and was helpful in accommodating all of our... read more

5 of 5 bubblesReviewed 2 weeks ago
Debbie M
,
Greensboro, North Carolina
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273 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Greensboro, North Carolina
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

The way to travel around Key West is on a bike. Great exercise and lots of areas to park the bicycle. Eaton Bikes were very friendly and was helpful in accommodating all of our needs.

Helpful?
Thank Debbie M
Coral Springs, Florida
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The pricing and bikes themselves were good. The issue we had was they were supposed to get dropped off at 10am. I called them around 10:10 and was told they would be there any minute. I called again at 10:25 to follow up. Finally got them after 10:30. They should have been called me saying they would be late and... More 

Helpful?
Thank Jeff E
Transfer, Pennsylvania
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

We rented bikes for a week there. I made the reservations months ago on line. I did have to add a day and change the bikes and had no trouble at all. They were very patient and helpful with our changes. Chris delivered them to our hotel the day we arrived. Called ahead to make sure we were there. He... More 

Helpful?
Thank Peggy F
eatonbikes, Manager at Eaton Bikes, responded to this review

We're pleased you enjoyed your Cannonades. Thank you for reviewing us! More 

Level Contributor
9 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 21 October 2016

These guys were awesome. Delivered exactly when we requested, right to base, free of charge. Let us know we could lock the bikes up right at the gate and they picked them up, free of charge at the gate when our stay was over. Great condition with lock and key. What more could we ask for? Biking all over Key... More 

Helpful?
Thank Katie W
eatonbikes, Manager at Eaton Bikes, responded to this review

We agree -- biking Key West is great fun! Thank you for reviewing us! More 

Maplewood, New Jersey
Level Contributor
13 reviews
7 attraction reviews
5 of 5 bubbles Reviewed 21 October 2016

I park my car and spend my time getting around by bike. Eaton bikes will come to your hotel/time share/whatever and drop off your bike. They will pick it up at the end of your stay. And their prices are right.

Helpful?
Thank Cheryl90
eatonbikes, Manager at Eaton Bikes, responded to this review

Bikes really are the easiest -- and most fun -- way to explore the island. Thanks for your review! More 

1 review
5 of 5 bubbles Reviewed 1 October 2016 via mobile

Bike riding around Key West was the most enjoyable mode of transportation. You really get the vibe of the town cruising Ins bike. The folks at Eaton Bikes were so helpful and great to deal with. Happy to set you up with exactly what you need. No upselling. Get you out the door and on your way fast. They provided... More 

Helpful?
Thank Cheryl C
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us, Cheryl. We agree -- bikes are the most enjoyable way to explore Key West. More 

Fort Myers, Florida
Level Contributor
30 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 25 September 2016 via mobile

Brought my own bike to Key West on a weekend trip, but had a problem with the rear derailleur. Eaton Bikes took care of me and had my bike back on the road in just a few hours in tip-top shape. I had some other replacement parts installed and my front wheel bearings re-pack while it was being serviced. This... More 

Helpful?
Thank JohnPodczerwinsky
eatonbikes, Manager at Eaton Bikes, responded to this review

We're thrilled that we've earned your loyalty -- thanks for reviewing us! More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 September 2016

We used Eaton Bikes to rent two bikes for a recent trip to Key West. The service was excellent and the bikes were great. I highly recommend them for anyone traveling to Key West!

Helpful?
Thank 912jordanf
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing and recommending us to your fellow travelers! More 

Kenosha, Wisconsin
Level Contributor
129 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

our third time renting with them. My chain broke on my rental - called from my cell - they were there with a replacement within minutes - will continue to rent from them.

Helpful?
Thank wisconchsinite
eatonbikes, Manager at Eaton Bikes, responded to this review

Thanks for reviewing us. We're pleased we've earned your loyalty. See you next time! More 

Key West, Florida
Level Contributor
84 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
1 of 5 bubbles Reviewed 3 September 2016 via mobile

I'm a local and my bike is my only transportation. I dropped my bike off before 10am for a new bike tube and it was not ready until almost 6pm (closing time). My work gives them entirely too much business for this kind of service. At 3pm I called since they hadn't called yet. They said they would "move it... More 

Helpful?
Thank beelann
eatonbikes, Manager at Eaton Bikes, responded to this review

The Saints Hotel staff dropped off your bike to our shop but couldn’t provide your name, saying only that it was an employee’s bike and that you would be in contact with us. When you called, you stated you’d be off at 5pm and would come by to pick it up. When you arrived to our yard on your phone,... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Eaton Bikes and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?