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Emerald's International

104 Duval St, Key West, FL 33040-6506
+1 305-294-2060
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Review Highlights
jewelry shopping

12 years ago my then gf and I were walking past the store. She was taken by a ring in the window... read more

Reviewed 2 weeks ago
geilfussb
,
Norristown, Pennsylvania
Client first Service!

Incredible attention to the client experience during and after the sale. Unique and well crafted... read more

Reviewed 3 weeks ago
Paul L
Read all 53 reviews
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Founded in 1964 by independent emerald miner Manuel Marcial de Gomar, Emeralds International was the first all emerald store outside of Colombia specializing in rough and cut emeralds from around the world and particularly from Colombia. Also recognized as conch pearl experts, today this family owned and run business continues the fine tradition in unique emerald and conch pearl jewelry and other gem rarities, including the world famous emeralds of the sunken galleon Nuestra Señora de Atocha. In house expert repairs, custom CAD designs and great color bridal choices cater to all your jewelry needs. "The Emerald, A Romance That Never Ends" ®
  • Excellent98%
  • Very good1%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 18:00
Suggested Duration: < 1 hour
LOCATION
104 Duval St, Key West, FL 33040-6506
CONTACT
Website
+1 305-294-2060
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Reviews (53)
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1 - 10 of 53 reviews

Reviewed 2 weeks ago

12 years ago my then gf and I were walking past the store. She was taken by a ring in the window and we regretted after not buying it. Weeks later I called, purchased the custom made ring and had it sent to Pennsylvania and...More

Thank geilfussb
Marcial d, Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

It's our pleasure and honor to be a part of your special occasion and we really appreciate you choosing us. We look forward to being part of more future memories!

Reviewed 3 weeks ago

Incredible attention to the client experience during and after the sale. Unique and well crafted jewelry as well as custom options. Awesome assistance by Patti. I will be back.

Thank Paul L
Marcial d, Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

We agree - Patti is awesome!!! Thanks for your kind remarks and business, it's truly appreciated. We hope to see you again!

Reviewed 17 June 2017 via mobile

I am a Key West local who was in need of a good, trustworthy jeweler. If you know key west then you would understand my concern for finding such a thing down here. Emeralds International was recommended to me by a friend and I must...More

Thank Lisa B
Marcial d, Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

We really appreciate your comments Lisa! Being in a tourist based economy and on Duval St. definitely makes a lot of locals fearful of coming to this section of town. Aside from serving clients from around the world we have been serving locals for 37...More

Reviewed 23 March 2017 via mobile

What an amazing experience! I was vacationing in Key West & I needed a quick repair of my wedding ring & band. I had lost a couple of baguettes & I had the time, so I popped in to see what could be done. Not...More

Thank Susan L
Marcial d, Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

Thank you for trusting us and allowing us to perform these repairs on your precious jewelry. It brings us great satisfaction to hear feedback on our service and we hope to see you again in the future.

Reviewed 4 January 2017 via mobile

I had browsed online for such a long time for the perfect emerald engagement ring, I found several places and one of them was were my fiancé finally got my ring costume made. Well it didn't turn out how we expected. I loved the stones...More

Thank Priscila S
Marcial d, Manager at Emerald's International, responded to this reviewResponded 9 January 2017

Thank you for giving us the opportunity to help you out Priscilla! We are always happy when these kinds of projects are a success and that it saved you time and money by not having to remake the whole ring! Wear it in good health...More

Reviewed 14 October 2016 via mobile

Bought earrings there 20 years ago. Lost one. Wanted a new but similar pair Found a pair. They are supurb! Best service 20 years ago and best now! They worked with us on price. They customized the set so I have actually 2 sets of...More

Thank Toritwo
Marcial d, Manager at Emerald's International, responded to this reviewResponded 2 weeks ago

It's a real joy to hear about your return experience and that it matched up to the high standard from 20 years ago. As a family business we strive to make our service as consistent, memorable and professional as can be. We really appreciate your...More

Reviewed 6 September 2016

Had a wonderful experience at Emeralds International. I am a new resident in the Florida Keys, and was looking for a jeweler who could help me remove some rings from my finger that were stuck. I found Emeralds International on the Key West Insider Guide...More

Thank cwasula
Marcial d, Manager at Emerald's International, responded to this reviewResponded 8 September 2016

Thanks for sharing your experience Carolyn! It's always great to hear about the positive experience our customers have and it inspires us to strive even harder to give our customers the service they deserve!! We look forward to seeing you and making those beautiful designs!

Reviewed 20 June 2016

We do not typically post our experiences, but the service we received at Emeralds International is worthy of recognition. My wife's ring which we purchased at the Key West store was recently damaged. The return and repair process was probably the best that we have...More

Thank Steven H
Reviewed 14 June 2016 via mobile

My fiancé and I happened upon this little shop. Diana was very helpful and pointed out a beautiful pair of earrings for my sweet one. Customer assistance was great. Prices and quality appear to be good as well. Would recommend you stop by for a...More

Thank Kim K
Reviewed 4 June 2016

I came down as a visitor to Key West and I'm always interested in buying a pair of earrings as a souvenir. Stephanie and Marina were so gracious and spent a lot of time answering my questions and patiently showing me different pieces of jewelry....More

Thank meekimeowse
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