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Lapis Spa

4441 Collins Ave, Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
+1 305-674-4772
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Review Highlights
Relaxing spa visit

Beautiful relaxing experience at Lapis Spa. Enjoyed all of the water elements of our visit. Sue... read more

Reviewed 5 days ago
Peggy A
Extremely Rude

I just called a few minutes ago to confirm my room and make a reservation for the spa. The woman i... read more

Reviewed 5 days ago
Verdant H
Read all 355 reviews
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Overview
  • Excellent78%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible4%
Travellers talk about
“rain room” (34 reviews)
“steam room” (32 reviews)
“mineral pool” (25 reviews)
LOCATION
4441 Collins Ave, Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
CONTACT
Website
+1 305-674-4772
Write a ReviewReviews (355)
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All reviews
"rain room"
in 34 reviews
"steam room"
in 32 reviews
"mineral pool"
in 25 reviews
"swedish massage"
in 13 reviews
"minute massage"
in 16 reviews
"the hot stone massage"
in 9 reviews
"co ed"
in 8 reviews
"quiet room"
in 8 reviews
"la cote"
in 4 reviews
"couples massage"
in 10 reviews
"great massage"
in 11 reviews
"mani pedi"
in 6 reviews
"hotel pool"
in 6 reviews
"deep tissue"
in 7 reviews
"fontainebleau hotel"
in 4 reviews
"men and women"
in 4 reviews
"lounge chairs"
in 5 reviews
Filter

1 - 10 of 343 reviews

Reviewed 5 days ago

Beautiful relaxing experience at Lapis Spa. Enjoyed all of the water elements of our visit. Sue gave an excellent massage and my husband raved about his massage also. Will visit again. Go early and enjoy the Fontainebleau facilities.More

Thank Peggy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 days ago

Dear Peggy A. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our spa. Our Team Members work very hard to elevate your stay with us and we will be sure to pass along...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago

I just called a few minutes ago to confirm my room and make a reservation for the spa. The woman i spoke to about my room was very nice and helpful; the lady at the spa was the exact opposite. She was extremely short, impatient...More

Thank Verdant H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 days ago

Thank you for taking the time to provide feedback regarding your recent call at Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Beautiful spa and wonderful couples massage. We both enjoyed using the various water treatments and sauna in the separate facilities for men and women as well as the co-ed pool. We were running late and had to go to the massage right away and check...More

Thank Lindsay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 5 days ago

Dear Lindsay S. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our spa. Our Team Members work very hard to elevate your time with us and we will be sure to pass along...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 4 weeks ago

This has always been one of my favorite spas, I love the spa amenities, but when you have an amazing talented therapist like Ari and a professional compassionate front desk coordinator like Amber; it makes for a great day!More

Thank queenshawnda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 3 weeks ago

Thank you for your kind words! Every day our Team Members strive to deliver an exceptional experience. We are thrilled to hear you enjoyed your stay with us, take advantage of our facilities and enjoy our property overall. We cannot wait to welcome you back...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Have been to the Fountainblu spa before and enjoyed my self. Unfortunately the visit this week was a disappointment. Couldn’t find a towel by the relaxation pool and when we asked the staff they told us to go back into the locker room to get...More

Thank 805rayw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to provide feedback regarding your recent visit to Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

Had the best facial ever by Patricia! she was amazing and very professional! After this my face looked so relaxed and healthy. I found this experience majestic, and very relaxing! The men locker was clean, and the staff, Clarence, Jean Claude, and Sara Kate at...More

Thank Luis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 December 2017

Dear Luis S. Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

On November 30 I came in to enjoy a spa day to relax and escape from the outside and that is exactly what I received! From the moment I walked in the concierge Sarah Kate greeted me and helped me with smooth and speedy check-in....More

Thank Victoria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 December 2017

Dear Victoria R. Thank you for your kind words! Every day our Team Members strive to deliver an exceptional experience. We are thrilled to hear you enjoyed your time with us, take advantage of our facilities and enjoy our property overall. We cannot wait to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

Today I received a sea grape body scrub and 50 min hot stone massage from Mary. Everything about my experience was absolutely amazing. The scent of the sea grape scrub is incredible. It leaves your entire body feeling extremely soft. The hot stone massage had...More

Thank jasminbaez07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 10 November 2017

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to the entire...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

This used to be my favorite place to come for a massage. I'm 6.5 months pregnant so my husband booked myself a maternity massage and himself a hot stone. Unfortunately I woke up at 10am on the morning we were going in, totally sick. Coughing,...More

Thank Jade T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 30 October 2017

Thank you for taking the time to provide feedback regarding your recent visit to Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

I had the perfect day at Lapis today. I booked a training session at the Gym and a Master massage after that and I most say I enjoyed every minute I spent there. Lapis is an amazing facility with many water features, great locker room...More

Thank Ernesto A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 30 October 2017

Dear Ernesto A. We appreciate your wonderful review! We are happy you were able to experience the Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
17 November 2017|
AnswerShow all 3 answers
Response from Linnet L | Reviewed this property |
It depends on your preferences. I prefer to enjoy the spa amenities prior to a massage. I'd rather use the sauna and hot tub and pools first, then get the massage for total relaxation. That way the oils they use during the... More
0
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Workman31
14 March 2017|
Answer
Response from Ernesto A | Reviewed this property |
No, they most be 18 or older and it doesn't matter if she goes with an older person.
0
Votes