Miami Tours & Water Adventures

Miami Tours & Water Adventures

Miami Tours & Water Adventures
4.5
Scuba & SnorkellingBoat ToursWaterskiing & JetskiingWater SportsBoat Hire
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
We offer a wide variety of activities that are guaranteed to put a smile on your face. Our services include: Yachts, boats and Jetski rentals. Parasailing, Snorkeling Tours & Sunset Cruises. Group & Corporate Events. Lessons and equipment rentals for Wakeboarding, Waterskiing, Wakesurfing, Flyboard, Paddleboards, Tubing. Our Mission is to provide our guests with a safe, unforgettable day of fun in the sun. We are committed to excellent customer service with the most personalized experience by sea. Miami Tours & Water Adventures, Where the Fun Never Stops!
Miami Beach, United States
Meets animal welfare guidelines

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Travellers talk about
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(2 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles204 reviews
Excellent
180
Very good
10
Average
0
Poor
3
Terrible
11

Lars P
1 contribution
5.0 of 5 bubbles
Dec 2023 ā€¢ Family
Captain Erik took our family group out for a sightseeing and nature tour of the bay, including celebrity mansions, historical monuments, and the Key Biscayne lighthouse. He also took us to a hidden manatee hideout where we saw these amazing creatures up close -- including baby manatees. We also went snorkeling and saw fish, lobsters, and rays. Captain Erik made the whole group feel welcome and safe, and the boat was very comfortable. We will definitely book this tour again next time we visit Miami!
Written 15 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the most wonderful review. So glad that you enjoyed the experience!! It was a pleasure to share the afternoon and show your family the sights. Can't wait to be your host on the water in the near future. Thanks again!!! Captain Erik.
Written 27 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrew D
1 contribution
1.0 of 5 bubbles
Oct 2023 ā€¢ Couples
This company is a scam. We had a two hour trip. No one ever showed up and wouldnā€™t answer our calls. They took full payment. No refund. Donā€™t ever use this company.
Written 19 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Andrew, Unfortunately when we were able to connect on the phone you had already posted this review. The credit card was Fully Refunded. The morning of the charter there were a couple of Unfortunate circumstances. First, the captain called-in sick with covid and didn't show up. Second, I Felipe the Director of the company was on airplane mode traveling when you were trying to reach me. When I was able to connect with you it was already too late. I explained, apologized and refunded the card in full. As compensation we offered you and your party a complimentary free cruise to take at a future date. In 12 years operating this had never happened. We have now made the proper adjudgments so it never happens again. We thank you for your consideration and look forward to hosting you soon on your complementary cruise. Kind Regards, Felipe!
Written 28 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dioni V
1 contribution
1.0 of 5 bubbles
Oct 2023 ā€¢ Business
This page is a Scam I pay $3210 I arrive to the marine and waiting 2 hours, No one show up I waiting for my money back.
Written 15 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear dioniv658, Unfortunately when I was able to connect on the phone with Andrew Heikkila who booked the cruise and resolve the matter, you had already posted this review. The credit card was FULLY REFUNDED. The morning of this charter there were a couple of Unfortunate circumstances. First, the captain called-in sick with covid and didn't show up. Second, I Felipe the Director of the company was on airplane mode traveling when you were trying to reach me. When I was able to connect with Andrew Heikkila it was already too late. I explained, apologized and REFUNDED THE CARD IN FULL. In additional compensation we offered you and your party a complimentary cruise to take at the time of your choosing... In 12 years of operation something like this had never happened and we've made the proper adjudgments so it never happens again. We thank you for your consideration and look forward to hosting you soon on your complementary cruise. Kind Regards, Felipe!
Written 28 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bob
Bernardsville, NJ5 contributions
2.0 of 5 bubbles
Dec 2022
Do not take a snorkeling trip through Miami Tours & Water Adventures. Water was clear enough, but still, we saw next to nothing. Hard to imagine they get repeat business - just first timers who don't know any better.
Written 11 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were honored and delighted with your visit. We look forward to hosting you again soon for mor Fun in the Sun. Kind Regards, Felipe.
Written 27 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brittany O
2 contributions
1.0 of 5 bubbles
Feb 2023 ā€¢ Couples
The meeting point is very hard to find. I called the guy 4 times and he didnā€™t answer. We ended up arriving 5 min late and they left us.
Written 3 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This review is posted to the incorrect company profile. We host private parties only, we cannot depart without the guest checking in since they would be the only party on the boat. In addition the boat in the picture you posted is the Caribbean Spirit offered by Tropical Sailing another local operator.. Please delete your post from our profile and post it accordingly.
Written 28 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Resort574084
1 contribution
4.0 of 5 bubbles
Jun 2022
Had a great experience with captain Mauro! He was a great guide and such a big help with me and my familyā€™s snorkeling excursion. It was totally new to us and he was super patient and helpful. I do think they should have a brief overview or lesson on how to use the gear ahead of doing the adventure but he was great helping us put everything on. The boat could have been a little cleaner, but maybe with people on and off they do not get to clean as thoroughly as possible in between bookings, but I did appreciate the storage for our snacks and personal items. Also, I struggled a lot with getting back up on the boat. The ladder was super slim and not very wide, in my option for larger adults like myself. Captain Mauro was so kind, and patient and even went to the extent to help give me a boost (gentle push) to get back on the boat. I appreciate his support with my kiddo and showing him so many cool underwater fish, sea turtles, lobsters and more. We made sure to tip him generously for all he did today. I would definitely recommend using this service.
Written 2 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your feedback, we are glad you got to experience the beautiful marine life our city has to offer. We hope to see you again soon!
Written 8 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Phenicia E
1 contribution
5.0 of 5 bubbles
Mar 2022 ā€¢ Friends
It was so fun. One of the most memorable moments in Miami all thanks to NICCO. We had a lot of fun. We was able to play any music and dance as much as we want to.
Written 11 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so glad that you were able to enjoy your trip with us. Hope to see you again!
Written 8 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alicia S
1 contribution
5.0 of 5 bubbles
Mar 2022 ā€¢ Family
Mauro was super nice!! He made sure we were comfortable and had a great time! 10/10 recommended!!!!!
Written 11 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so glad you were able to enjoy your snorkeling trip with us! We hope to see you soon!
Written 8 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jane C
1 contribution
5.0 of 5 bubbles
Mar 2022 ā€¢ Friends
Me and my friends went snorkeling as a party of 6. Our tour guide was Nico and he was a great. He showed us around the Miami waters and emphasized safety and fun. He was a great conversationalist. Would recommend if youā€™re ever in Miami!!
Written 9 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so glad you and your friends enjoyed your time with us and glad you got to snorkel as well! We hope to see you soon!
Written 8 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anthony N
1 contribution
5.0 of 5 bubbles
Mar 2022 ā€¢ Family
Captain Nico is the way to go. Great driver and great guide. Just an overall nice guy 10/10 recommend
Written 9 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for enjoying your adventure with us! We hope to see you again soon!
Written 8 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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MIAMI TOURS & WATER ADVENTURES (Miami Beach) - All You Need to Know BEFORE You Go