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Address: 4401 Floridian Way, Disney's Grand Floridian Resort and Spa, Orlando, FL 32830-8451
Phone Number:
+1 407-939-7727
This attraction is at Walt Disney World

TripAdvisor Reviewer Highlights

Read all 62 reviews
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    Terrible
Great massage at the Grand Floridian

The massages here were definitely 5 stars. My husband and I had a couples massage and it was great. Both women were very professional and made us feel very comfortable and... read more

4 of 5 bubblesReviewed 12 December 2016
napagirl2
,
New York City, New York
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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Westerville, Ohio
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I visited the Senses Spa at Disney's Saratoga Springs Resort for the second time and was throughly pleased. During my first visit in November 2016 my daughters and I had a wonderful spa experience with very accommodating staff and massage therapists we left feeling completely rejuvenated. Returning a second time with a friend was again amazing and most relaxing. I... More 

Helpful?
Thank DPurdy
New York City, New York
Level Contributor
288 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

The massages here were definitely 5 stars. My husband and I had a couples massage and it was great. Both women were very professional and made us feel very comfortable and relaxed. The spa is very nice however it is just too small. Why Disney didn't build a larger facility at the fabulous Grand Floridian hotel, I have no idea.... More 

Helpful?
Thank napagirl2
Greenville, SC
Level Contributor
103 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 12 November 2016 via mobile

My mom & I spent the afternoon at this spa, located at Disney's grand Floridian resort. We both had an aromatherapy massage, which is a little different than what you might expect, but in a great way. Our therapists, Alicia & Zujeilly, were very professional & provided very relaxing & therapeutic treatments. This 50 minute massage is a choreographed massage,... More 

Helpful?
Thank FSUgirlGreenville
Connecticut
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 November 2016 via mobile

Saratoga is my home resort and usually visit the spa once a visit. It is always great to go. Very relaxing, staff is helpful and very good. I recommend the custom massage for trouble areas and the senses signature massage for just an all around good massage. One thing some people don't realize is if you have a spa treatment... More 

Helpful?
1 Thank Edward U
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 August 2016 via mobile

I decided to treat myself to a massage on the last day of our Disney vacation at the Saratoga Springs location. I got the Senses signature massage. The staff were very friendly and the whole place was super neat & tidy. My massage was absolutely amazing, and my therapist Jessica was great! Her and the whole staff treated me so... More 

Helpful?
2 Thank Kelsey B
Sarasota, FL
Level Contributor
59 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 21 July 2016

I recently visited the Senses Spa at the Saratoga Springs Resort location and was blown away. Everything about my experience, every detail, was absolutely incredible! I got the package with their signature 1.5 hour facial, 1.5 hour warm bamboo massage, and a 1.5 hour pedicure. It's quite a splurge but worth every penny! My massage therapist, Julie, was amazing and... More 

Helpful?
3 Thank noeloni
Semmes, Alabama
Level Contributor
36 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 26 June 2016

The service was second to none! I enjoyed the relaxing and beautiful surroundings. We had a mix up related to the appointment time. That was taken care of by the manager the day before the arrival.

Helpful?
1 Thank AlabamaGirl2013
Canada
Level Contributor
77 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 24 June 2016

My mom and I were completely impressed with Senses at the Grand Floridian! everything was perfect and exceeded our expectations, By far, this was the best facial treatment I've had at a spa. We both had the Senses Signature Facial and so happy that we had chosen that one - it was fabulous! as well as incredibly relaxing. We also... More 

Helpful?
Thank Shana P
Miami, Florida
Level Contributor
43 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 8 June 2016

Everyone was very friendly and welcoming. Got a massage and was so wonderful, but it was a bit too relaxing... I had to fight to stay awake! Never had that "problem" before. Expensive, but a nice treat. I had seen video reviews on youtube, but much of what was offered may have only been for the grand opening of the... More 

Helpful?
Thank c0417g1106
texas
Level Contributor
71 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 21 March 2016

I was a bit disappointed with the steam room/jacuzzi that was available, however. Two ladies talking loudly, small space, not really enticing for additional relaxation. Absolutely would go again just for the massage though! It's pricy, but worth two- mid priced just so-so massages elsewhere.

Helpful?
3 Thank txbeach

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?