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Alton Towers Spa

Inside Alton Towers Hotel, Farley, England
+44 844 545 7923
Website
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Review Highlights
2nd visit to this wonderful escape

Booked for deluxe manicure whilst my husband and daughter went off exploring the theme park after... read more

Reviewed 1 week ago
pipchick2016
,
Stockport, United Kingdom
via mobile
Staff were excellent

Visited with my friend whilst our teenage daughters were in the theme park. We had a fantastic... read more

Reviewed 2 weeks ago
philkim1
,
Wrexham, United Kingdom
via mobile
Read all 306 reviews
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Step inside the Alton Towers Spa and find yourself in a blissful oasis of luxurious tranquillity nestled inside the Alton Towers Hotel, the perfect place to let your senses wander and your cares drift away. Spoil yourself with our complete range of personalised spa treatments. Within our Aqua Relaxation Rooms every door opens to reveal a myriad of wonderful surprises. Unwind and refresh mind, body and soul as you wander from the serenity of our pool, to the calm of our Crystal Steam Room, Meditation Room, or our brand new traditional outdoor log sauna.
  • Excellent41%
  • Very good28%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
LOCATION
Inside Alton Towers Hotel, Farley, England
CONTACT
Website
+44 844 545 7923
Write a Review
Reviews (306)
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1 - 10 of 306 reviews

Reviewed 1 week ago via mobile

Booked for deluxe manicure whilst my husband and daughter went off exploring the theme park after swimming, Jodie was the lovely young lady doing my treatment and it was fabulous and relaxing! Realised a while into the manicure that Jodie had also done my facial...More

Thank pipchick2016
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 1 week ago

Dear pipchick2016, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such a lovely and relaxing time with us at our amazing Alton Towers Spa. Thank you...More

Reviewed 2 weeks ago via mobile

Visited with my friend whilst our teenage daughters were in the theme park. We had a fantastic, relaxing time. The staff couldn't have been more helpful. We were shown around the facilities and then left to enjoy ourselves. We found the whole experience to be...More

Thank philkim1
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 2 weeks ago

Dear philkim1, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a wonderful...More

Reviewed 2 weeks ago

The Alton Towers Spa is simply amazing. Unwind and relax in total luxury. Highly Recommended and good value for money.More

Thank Ian B
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 2 weeks ago

Dear Ian B, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a...More

Reviewed 3 weeks ago

Are you planning on booking the spa? Don't bother! Me and my girlfriends will be stopping at Alton Towers next weekend for my hen do. Thought it would be nice to finish our weekend off by chilling and getting pampered in the spa :) sounds...More

Thank t-nibs
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 2 weeks ago

Dear t-nibs, Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guests. Please be assured all of the comments you have made will be brought to the attention of the...More

Reviewed 4 weeks ago

Having been to many spas in the UK and worldwide, I was not impressed by this one. If a spa doesn't have loungers or somewhere to lie and relax, I'm afraid I don't really consider it a spa. It does have all the different rooms...More

Thank Moostero
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 3 weeks ago

Dear Moostero, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were several aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful...More

Reviewed 18 August 2017

My wife and I went to the Spa a month ago ....... It was my 1st visit. However my wife has been several times. Although the spa was ok for the price we paid. Although my wife tells me it's not as good now they...More

1  Thank Mickandnicola1
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 4 weeks ago

Dear lovelylaura1, We aim to provide a fantastic and memorable experience for all guests across the Resort, and to achieve this we maintain high standards throughout. We shall pass your comments onto our team for their review to continue to monitor and take the relevant...More

Reviewed 17 August 2017 via mobile

I have visited this spa regularly and it is always the one that I recommend as I've always believed it is good value for money. After being closed for months I was so excited to go today, arriving in the changing rooms it was nice...More

Thank Kirsty D
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 4 weeks ago

Dear Kirsty D, We aim to provide a fantastic and memorable experience for all guests across the Resort, and to achieve this we maintain high standards throughout. We shall pass your comments onto our team for their review to continue to monitor and take the...More

Reviewed 16 August 2017

Having visited the spa for many years with mixed experiences we today went as a large group to the spa to celebrate a few birthdays and special occasions. Our booking had been messed up quite a few times with people paying different prices and being...More

Thank Guinevere2013
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 17 August 2017

Dear Guinevere2013, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were several aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful...More

Reviewed 12 August 2017

We spent the day in the park and arrived at the spa at 4pm. We opted for a 3 hours package that was offered on their website. This was our first visit, so I can't comment on any changes. Our welcome was warm and genuine...More

Thank RitaBritanni
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 17 August 2017

Dear RitaBritanni, Thank you for taking the time to leave a review on Tripadvisor in relation to your visit to the Alton Towers Resort Spa. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests,...More

Reviewed 10 August 2017 via mobile

We visited the Alton Towers spa in July. Couldn't believe it when we walked in and a whole wall had been bricked up blocking any sunlight. It feels so closed in and dingy, it's unpleasant! It has been ruined, you have to sit upstairs away...More

Thank Luna S
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 10 August 2017

Dear Luna S, We aim to provide a fantastic and memorable experience for all guests across the Resort, and to achieve this we maintain high standards throughout. We shall pass your comments onto our team for their review to continue to monitor and take the...More

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