Merchandise Mart
Merchandise Mart
4
Architectural BuildingsShopping Malls
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
About
The largest commercial building in the world. First two floors are essentially a mall, and the rest is business offices.
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  • John
    Lexington, Kentucky9 contributions
    5.0 of 5 bubbles
    Temple of fabulous furnishings
    Have been aware of this remarkable center of style and design for years, of course. Finally decided to pay homage to say I was not disappointed is a gross understatement. The design shops are fantastic. They are staffed by the most pleasant people I have met in retail in some time. Highly, highly recommended. Have always passed this by in an automobile or the L or while walking. The exterior is incredible. When you are up reasonably close. Gazing at it from the green area right along the river is terrific as is the view from across the river. The main lobby is absolutely nothing short of magnificent. Overall, I would highly recommend anything from a quick visit in the lobby or several hours strolling through the building, particularly given its proximity to downtown
    Visited June 2023
    Travelled as a couple
    Written 28 June 2023
  • Ruth K
    Flat Rock, North Carolina3 contributions
    5.0 of 5 bubbles
    My Love Affair with the Mart
    I am a Chicago native and an Interior Designer. I spent many a happy day shopping at the Mart for my clients, sometimes with them, sometimes alone. After we started building our home in Naples, FL in the summer of 2003, I practically lived at the Mart buying furniture for our new home. I also spent time shopping for antiques at the many wonderful antique stores that I was familiar with in the Chicago area. We moved into our new home in February 2004. All of my stuff was delivered and our home was starting to take shape. However, I needed the drapes, wall hangings, etc. I was up and down Route 41 in Naples everyday to finish furnishing our home. It turned out so well that the Home and Design magazine in Naples featured it in their December 2005 - January 2006 issue. One of the many things that I miss about Chicago, since we no longer have a home there, is the Merchandise Mart. It is a magical place!
    Visited September 2022
    Travelled solo
    Written 16 August 2023
  • British Bridal W
    3 contributions
    5.0 of 5 bubbles
    Amazing location and staff
    Visiting from the UK to exhibit at the 2023 Bridal show and as always all the staff are so friendly and good at what they do from all departments. A credit to the organisers and the city of Chicago. Looking forward to being back here in 2024 already.
    Visited August 2023
    Travelled on business
    Written 22 August 2023
  • pyegirl
    Rome, Italy1,433 contributions
    4.0 of 5 bubbles
    Go if in the market for kitchen or high end home remodel materials
    This is the place to go if you are in the market for new, high end kitchen appliances or remodel fixtures and you want to see them and talk to peopel who know the differences between all the diff models/products. For those of us who live in small markets and can't actually see the actual appliances and are left to guess with either sales people who don't know squat (eg. Best Buy or small appliance stores that hire your college student on vacation), this is the place to go to really shop. Make an appointment with all the show rooms and have them tell you about their products. They don't actually sell you the product, but they are very knowledgeable. Thermador, Bosch, Miele, Wolf, Monogram, Dakor, Waterworks, you name it, it's there. One stop shopping with people who know their stuff.
    Visited September 2023
    Travelled with family
    Written 27 September 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles152 reviews
Excellent
60
Very good
61
Average
25
Poor
5
Terrible
1

pyegirl
Rome, Italy1,433 contributions
4.0 of 5 bubbles
Sept 2023 • Family
This is the place to go if you are in the market for new, high end kitchen appliances or remodel fixtures and you want to see them and talk to peopel who know the differences between all the diff models/products. For those of us who live in small markets and can't actually see the actual appliances and are left to guess with either sales people who don't know squat (eg. Best Buy or small appliance stores that hire your college student on vacation), this is the place to go to really shop.

Make an appointment with all the show rooms and have them tell you about their products. They don't actually sell you the product, but they are very knowledgeable. Thermador, Bosch, Miele, Wolf, Monogram, Dakor, Waterworks, you name it, it's there.

One stop shopping with people who know their stuff.
Written 27 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

British Bridal W
3 contributions
5.0 of 5 bubbles
Aug 2023 • Business
Visiting from the UK to exhibit at the 2023 Bridal show and as always all the staff are so friendly and good at what they do from all departments. A credit to the organisers and the city of Chicago. Looking forward to being back here in 2024 already.
Written 22 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ruth K
Flat Rock, NC3 contributions
5.0 of 5 bubbles
Sept 2022 • Solo
I am a Chicago native and an Interior Designer. I spent many a happy day shopping at the Mart for my clients, sometimes with them, sometimes alone. After we started building our home in Naples, FL in the summer of 2003, I practically lived at the Mart buying furniture for our new home. I also spent time shopping for antiques at the many wonderful antique stores that I was familiar with in the Chicago area. We moved into our new home in February 2004. All of my stuff was delivered and our home was starting to take shape. However, I needed the drapes, wall hangings, etc. I was up and down Route 41 in Naples everyday to finish furnishing our home. It turned out so well that the Home and Design magazine in Naples featured it in their December 2005 - January 2006 issue. One of the many things that I miss about Chicago, since we no longer have a home there, is the Merchandise Mart. It is a magical place!
Written 16 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John
Lexington, KY9 contributions
5.0 of 5 bubbles
Jun 2023 • Couples
Have been aware of this remarkable center of style and design for years, of course. Finally decided to pay homage to say I was not disappointed is a gross understatement. The design shops are fantastic. They are staffed by the most pleasant people I have met in retail in some time. Highly, highly recommended.

Have always passed this by in an automobile or the L or while walking. The exterior is incredible. When you are up reasonably close. Gazing at it from the green area right along the river is terrific as is the view from across the river. The main lobby is absolutely nothing short of magnificent.

Overall, I would highly recommend anything from a quick visit in the lobby or several hours strolling through the building, particularly given its proximity to downtown
Written 28 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Grover R
Pensacola, FL21,733 contributions
4.0 of 5 bubbles
Jun 2022
This building dominates the Chicago River just east of the river branch junction. You will get great views of it from a river tour. It was the largest building in the world when completed in 1930 as the consolidation market for Chicago's wholesalers. Along with the Chicago Board of Trade building, they are the best examples of Art Deco architecture in Chicago. Along the river, the building displays bust of the great US retailers, most of whom were from Chicago. Another great building in this city.
Written 24 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Χρήστος
Nea Smirni, Greece31 contributions
5.0 of 5 bubbles
Sept 2022
A nice city!!! Do NOT miss Architecture Tour on aboat in the Evening!!!!!!!
Try to visit Chicago Cultural Center!!! Follow the Riverwalk!!!
Written 30 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MrsPsPicks
Butler, PA473 contributions
3.0 of 5 bubbles
Jul 2022 • Couples
We watched the Art on the Mart exhibit at 9pm by standing opposite the Merchandise Mart along the river. It was an interesting art concept, worth checking out.
Written 20 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BrakiWorldTraveler
Belgrade, Serbia18,060 contributions
4.0 of 5 bubbles
Apr 2022
Huge, enormous, grandiose....are adjectives to describe this edifice.
First we saw it during our 90 min architectural boat tour. The guide stated many hard to believe figures about its construction in terms of miles of wiring, concrete used, window numbers,...etc and that until recently this building only had its own zip number.
Tomorrow we walked the Riverwalk and standing in front of it felt like ants.
It's an enormous shopping and event venue with an odd mixture of Art Deco and massive brutalist Soviet architecture.
Written 23 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SusieD
Indianapolis, IN325 contributions
5.0 of 5 bubbles
Dec 2021
My husband and I had the privilege of going to The Mart for the first time Dec. 2021. The vendors display high end merchandise, and the creatives were happy to share information with us lay people. One must experience this massive building, as it was an indescribable, well, experience. We went back the next day even though most places were closed for the holidays. It is a marvelous way to spend some time - a lot of time - when in Chicago. It leaves an impression on visitors, and it is one of the most memorable buildings in Chicago.
Written 11 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taylor B
Chicago, IL8,228 contributions
5.0 of 5 bubbles
Oct 2020
If you are a native Chicagoan or have ever visited the city, you probably walked past or drove past the Merchandise Mart. But have you ever spent any time inside the building? Have you ever been inside the world's largest commercial building, a structure so large that it once had its own zip code, a building so massive that it has been known as "a city within a city?" Located at 222 Merchandise Mart Plaza, at Kinzie Street between Orleans and Wells, on the Chicago River just east of Chicago's original trading post at Wolf Point, the junction of the river's North and South Branches, in downtown Chicago, the Merchandise Mart is a leading retailing and wholesale destination that hosts 20,000 visitors and tenants per day. Built by Marshall Field & Company and owned by the Kennedy family for half a century, it centralized Chicago's wholesale goods business by consolidating architectural and interior design vendors and traders under a single roof. Opened in 1930, the 25-story Art Deco style structure is spread across two square city blocks and includes 4.2 million square feet of floor space. Its construction required 29 million bricks, 40 miles of plumbing, 380 miles of wiring, 4 million cubic yards of concrete and 4,000 windows. Visitors also marvel at the 7.5 miles of corridors and 30 elevators. In 1977, the Chicago Apparel Center was opened on the west side of Orleans Street, increasing the Merchandise Mart's total floor space to 6.2 million square feet. Since 2010, the design center showroom has been open to the public. The retail shopping area, named The Shops at the Mart, opened in 1991 and includes apparel shops, beauty services, news stands and bookstores, financial services, travel services, telecommunications services, specialty food and wine stores, photo services, a dry cleaner, shoe shine stand and food court. In addition, a 521-room Holiday Inn is housed in the Apparel Center. Since 1969, the Merchandise Mart has hosted the annual National Exposition of Contract Furnishings with over 1,000 exhibitors and 50,000 attendees, the largest trade show of his kind in North America. Oh, the building isn't just big. The first floor is beautiful, too. An architectural masterpiece. The lobby features artist Jules Guerin's frieze of 17 murals which graphically illustrate commerce throughout the world. Is a visit to the Merchandise Mart a once-in-a-lifetime experience? My wife and I vividly recall going on a day-long shopping trip with a home designer to buy new furniture for our apartment. One glitzy showroom after another. One purchase, a grand mirror for our entryway, took two weeks to be shipped from England. At the Merchandise Mart, everything is first-rate.
Written 26 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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MERCHANDISE MART: All You Need to Know BEFORE You Go (with Photos)

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