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Harrah's Joliet Casino

Certificate of Excellence
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Address: 151 N Joliet St, Joliet, IL 60432-4018
Phone Number:
+1 815-740-7800
Website
Today
08:00 - 06:00
Open now
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Hours:
Sun - Sat 08:00 - 06:00
Description:

In the heart of historic downtown Joliet, Harrah's Casino offers food and...

In the heart of historic downtown Joliet, Harrah's Casino offers food and fun in the Chicagoland area! We have all your favorite Slot Machines and Table Games in an exciting yet relaxing atmosphere!

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TripAdvisor Reviewer Highlights

Read all 579 reviews
Visitor rating
  • 266
    Excellent
  • 156
    Very good
  • 96
    Average
  • 26
    Poor
  • 33
    Terrible
Small but good casino

By no means a huge casino but still found some good slots...The staff was always friendly from security upon entering to the cashiers to the wait staff....Could get crowded at... read more

4 of 5 bubblesReviewed 3 weeks ago
Leea S
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579 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Denver, Colorado
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago

I reserved a smoking room the week before my arrival. When I arrived I was told that just a few days prior they had renovated all the rooms and made them non-smoking. Hard to believe that was not planned and known when I made my reservations. They were rude and had I stayed I would have been charged all types... More 

Helpful?
1 Thank bmacnider
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. The switch to non-smoking could have definitely been communicated better and we apologize for that. We hope someday you will change your mind and give us another chance. Thanks again for taking the time to let us know. More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago

This casino is in serious need of an upgrade...small ..cramped...hot and stuffy...and dirty...urine on the bathroom floors...just a dark disgusting vibe...i dont think i'll be back no matter how great the comp is....

Helpful?
1 Thank Mark C
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. We are sorry to hear about your disappointment and we will look into ways of improving. Thanks for letting us know. More 

Northbrook, Illinois
Level Contributor
87 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

3.5 stars. Just another typical casino that can be found all across the USA. The decor is okay. Rooms are adequate. Decent selection of slots and video poker. A modest poker room. Self-serve beverage station. The only thing that stands out is the same thing that stands out at almost every Harrah's/Caesars property... friendly and professional employees. You can tell... More 

Helpful?
Thank Brett J
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review, although it sounds like we still have some improving to do to meet your expectations, it's great to hear such great compliments about our staff. We take a lot of pride in our employees! We can't wait to have you back! More 

Level Contributor
4 reviews
4 of 5 bubbles Reviewed 3 weeks ago

By no means a huge casino but still found some good slots...The staff was always friendly from security upon entering to the cashiers to the wait staff....Could get crowded at times but still managed to find some slots....Would suggest updating some of the slots

Helpful?
Thank Leea S
joliet
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Had a great time love all the games staff are the best even the cocktail waitress are all so friendly building has a safe feeling and even if you don't win you feel like you had a good time any way can't wait to go again

Helpful?
Thank madisynne
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. We're glad you enjoyed yourself! More 

Chicago
2 reviews
4 of 5 bubbles Reviewed 12 January 2017

Nice trip could not stay long bet I will be back I do not know just what you are looking for but I did have a great time but lost too much money xxxxxxxxxxxx.thank you very much .i played the slots that was about it

Review collected in partnership with Caesars Entertainment

Helpful?
Thank F4515WIrobertg
Level Contributor
50 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

Not really in the best part of Joliet, but the inside is nice and clean. It can get very crowded on weekends and there's no where to play. I like this one a little more than Hollywood, as it's closer to my house, but you can't go wrong with either one. I recommend the buffet.

Helpful?
Thank Mike R
Decatur, Michigan
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 30 December 2016 via mobile

Casino all machines were tight. Rooms are ok it was free so good. We ate at the new snack bar... wish the old snack bar was still there. My girlfriend had the chicken sandwich it looked like an 8 she did not like it.

Helpful?
Thank jmanmi
Level Contributor
129 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 27 December 2016 via mobile

We visit a lot of Midwestern casinos and Harrah's Joliet just doesn't stack up. The layout of the hotel-casino complex is horrible. There are two parking ramps and if you choose the wrong one for hotel check-in (as we did) you have to schlep your bags completely across the facility. The casino floor is small and crowded. When we were... More 

Helpful?
Thank Cyclonegup
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. We're disappointed to hear we didn't meet your expectations. We will take your comments into consideration and look for ways we can improve. Thanks again for taking the time to let us know! More 

Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 December 2016

Excellent service and friendly staff willing to help you with any concerns or join in the celebration of hitting a jackpot,,,,,Clean casino floor with no used glassware at the slot machines and WHAT A SPECTACULAR EXECUTIVE HOTEL SUITE>>>A MUST SEE>>>>>Angelo and Jean, Chicago. il.

Helpful?
1 Thank anje27078

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Burr Ridge, Illinois
over a year ago
Milwaukee, Wisconsin
8 months ago

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