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Harrah's Joliet Casino

Certificate of Excellence
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Address: 151 N Joliet St, Joliet, IL 60432-4018
Phone Number:
+1 815-740-7800
Website
Today
08:00 - 06:00
Open now
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Hours:
Sun - Sat 08:00 - 06:00
Description:

In the heart of historic downtown Joliet, Harrah's Casino offers food and...

In the heart of historic downtown Joliet, Harrah's Casino offers food and fun in the Chicagoland area! We have all your favorite Slot Machines and Table Games in an exciting yet relaxing atmosphere!

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TripAdvisor Reviewer Highlights

Read all 579 reviews
Visitor rating
  • 266
    Excellent
  • 156
    Very good
  • 96
    Average
  • 26
    Poor
  • 33
    Terrible
Fun at the casino

Overall it is a good experience. I wish there were more smoking areas and more $5 tables open. the staff was pretty nice and helpful.

Review collected in partnership with Caesars Entertainment

4 of 5 bubblesReviewed 9 December 2016
yazzy4245
,
Chicago
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579 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 577: English reviews
Palos Park
2 reviews
5 of 5 bubbles Reviewed 14 December 2016

Fun exciting profitable pleasant freindly fair nice warm good delightful gracious rewarding kind helpful

Review collected in partnership with Caesars Entertainment

Helpful?
Thank markdT41KF
Chicago
1 review
4 of 5 bubbles Reviewed 9 December 2016

Overall it is a good experience. I wish there were more smoking areas and more $5 tables open. the staff was pretty nice and helpful.

Review collected in partnership with Caesars Entertainment

Helpful?
Thank yazzy4245
Lafayette, Indiana
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 December 2016

Besides people being in your way and very smoky, pretty normal casino. Had lots of the newer games so that was nice. We didn't win when we were there but that's why it's called gambling. We have our favorite casinos that we go to but this one was just OK. Nothing spectacular to mention.

Helpful?
Thank teena21_2000
Wheeling
1 review
3 of 5 bubbles Reviewed 7 December 2016

Overall service was unfriendly and I lost few hundred dollars without enjoying time.. Employee's service was rude.

Review collected in partnership with Caesars Entertainment

Helpful?
Thank dannyhR6995GV
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. We are sorry to hear about your experience with a rude employee, that is unacceptable and is not typical of our staff. Hopefully next time you will experience what our staff is truly about and maybe you will have better luck too! More 

Mokena
1 review
2 of 5 bubbles Reviewed 6 December 2016

It is not been a very entertaining friendly atmosphere too many tables are not open for me need to do a better job and then failure and having people working

Review collected in partnership with Caesars Entertainment

Helpful?
Thank everettw899
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. We will definitely look into ways to improve our staffing so everyone has a chance to play the games of their choice. Thanks again for letting us know. More 

Lemont
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 December 2016

I realize that Illinois law states that alcohol can not be given away but the prices should be much cheaper if you are actually gambling

Review collected in partnership with Caesars Entertainment

Helpful?
1 Thank 176earlb
Chicago
1 review
5 of 5 bubbles Reviewed 2 December 2016

My husband and I enjoyed our evening. We dined. We watched a game and spent the evening laughing with each other.

Review collected in partnership with Caesars Entertainment

Helpful?
Thank William N
Sean M, Manager at Harrah's Joliet Casino, responded to this review

We're so glad you chose us for your date night! Thanks for the review and we are glad you had a good time! Visit us again soon! More 

Rochester, MN, United States
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 December 2016

A must place visit while in the suburbs to socialize with friends, hang out and enjoy the fun and festive atmosphere.

Review collected in partnership with Caesars Entertainment

Helpful?
Thank Alexander D
Beecher
1 review
3 of 5 bubbles Reviewed 1 December 2016

The environment at Harrah's is very nice. There are a majority of slots that I like to play that are there.

Review collected in partnership with Caesars Entertainment

Helpful?
Thank Phyllis H
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review! Glad you enjoyed yourself! More 

Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 November 2016

Everything is excellent, but people stay on the new games and nobody gets a chance. Should have more than a couple of new games that are popular.

Review collected in partnership with Caesars Entertainment

Helpful?
Thank nanysanch

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Harrah's Joliet Casino and other visitors
3 questions
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Burr Ridge, Illinois
over a year ago
Milwaukee, Wisconsin
8 months ago

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Questions? Get answers from Harrah's Joliet Casino staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?