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Review Highlights
Hidden Gem.

I was in Joliet for work @ Exxon's refinery. This hotel was around the corner, and no other hotels... read more

Reviewed 6 days ago
Timothy V
,
Houston, Texas
❤❤❤❤

I am a Ceasar fan and i go to swberal locations I think you all are the best in gambling and eating... read more

Reviewed 2 weeks ago
Mable K
,
Chicago
via mobile
Read all 216 reviews
55
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Traveller Overview
  • Excellent28%
  • Very good36%
  • Average20%
  • Poor6%
  • Terrible10%
Travellers talk about
“sports bar”(14 reviews)
“table games”(10 reviews)
“week night”(3 reviews)
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Contact
777 Hollywood Blvd, Joliet, IL 60436-1097
Website
+1 888-436-7737
Reviews (216)
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1 - 10 of 216 reviews
Reviewed 6 days ago

I was in Joliet for work @ Exxon's refinery. This hotel was around the corner, and no other hotels close. So, I tried it. The hotel was fine, clean, and sufficient. Best part was a CASINO across the parking lot.

Thank Timothy V
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 2 days ago

Hi Timothy, So glad that you enjoyed your visit to our hotel and casino! We do hope that you will be back again in the future for another visit! Hollywood Casino Joliet

Reviewed 1 week ago

Cant understand how this casino is staying afloat. It was completly empty and the buffet was horible. The food was old and the staff was looking very sad. Why have a buffet with food that comes straight out of the freezer.More

Thank wen s
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 1 week ago

Hello, We are sorry to hear you did not have a good experience with us. We do our best to provide great service and delicious dining options and hope that you will give us another chance to showcase our food outlets and you will have...More

Reviewed 2 weeks ago via mobile

I am a Ceasar fan and i go to swberal locations I think you all are the best in gambling and eating also entertainment. Its my favorite place whether its Hammond Joilet Tunica Vegas Its My Favorite Other all other casinos.

1  Thank Mable K
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 1 week ago

Thank you for the great review!

Reviewed 2 weeks ago via mobile

Visited casino twice this week and lost $1200 playing dimes on poker machine it's been so bad lately c'mon everyone complaining and place is empty GIVE US A CHANCE!!!More

Thank Mike A
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 1 week ago

Hello Mike, We are sorry to hear that you did not have a good visit. We strive to provide the best service in the area and hope that you are able visit again in the future and have a better experience. All the best, Hollywood...More

Reviewed 2 weeks ago

A little on the desolate side. It was a week night but very little activity. Many of the machines are outdated. Bonus if you do find a machine you like it yours for as long as you like.More

Thank 018CC
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 1 week ago

Hello, Thank you for leaving this review. We do our best to keep the newest and most exciting machines on the floor. Providing 'A' service is a goal of ours and hope that on your next visit you will have a more enjoying time. All...More

Reviewed 3 weeks ago

The park has very nice restrooms. Wifi is good next to the restrooms, but we were at the other end of the park and it was not usable. Located close to the Casino. Main objection was when we asked for cost, we were told it...More

Thank dgbeery
MarketingHCJ, Guest Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 3 weeks ago

Hello, Thank you for leaving a review for us. We do our best to ensure we are being honest and upfront with our pricing and are sorry you felt as though it was not upfront. We do hope that you visit us again and that...More

Reviewed 4 weeks ago

The four of us decided to do a little gambling. The casino is two stories. We stuck to the penny slot machines, on the top floor, but you have to check to see how many minimum pennies to bet. My machine I bet 69 cents...More

1  Thank JMoore55
MarketingHCJ, Guest Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 3 weeks ago

Hello, Thank you so much for the fantastic review! We appreciate you taking the time to leave such positive information about our casino. We hope that you will come back again soon to visit us again! All the Best!

Reviewed 4 weeks ago via mobile

I got the bacon egg bacon burger and wow was that awesome! Paired with an Alegash White Beer and was a great time. The fries either need grease changed or if they serve fish need segregated as there was some taste hiding in there. Bartender...More

Thank lived_there2
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 4 weeks ago

Thank you so much for such a great review! We are glad that you enjoyed your meal at our casino! We are sorry that you weren't as satisfied with the french fries, we will bring that up to the Food and Beverage team. We hope...More

Reviewed 15 July 2018

I play the penny slots and not max. I typically go with the mindset that I am not going to win because honestly, you are at a casino and you expect to win every time you are kind of silly. Some days it seems you...More

Thank pattibl
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 16 July 2018

Hello, Thank you for the review! Glad that you had a nice visit!

Reviewed 8 July 2018

Disappointing is not a strong enough word for this place. When we made a reservation we were told that it was a full service campground, water, power, sewer hookups, Cable TV, WiFi and free breakfast in the hotel. There were no sewer hookups just a...More

Thank Johali
MarketingHCJ, Public Relations Manager at Hollywood Casino Joliet, responded to this reviewResponded 9 July 2018

Hello, We sincerely apologize for the experience that you had at our RV Park. We have sent your comments to our Hotel Manager so they are aware and it can be addressed. We do our best to provide constant 'A' service and we try to...More

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Questions & Answers
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Darlene P
10 November 2016|
Answer
Response from antonm217 | Reviewed this property |
as long as they're accompanied by an adult I don't believe there is an age limit
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Darlene P
10 November 2016|
AnswerShow all 6 answers
Response from Savanna B | Reviewed this property |
It doesn't matter the age of the children
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