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Grand Bear Falls Indoor Water Park

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Address: 2643 N State Route 178, Grizzly Jack's Grand Bear Resort, Utica, IL 61373-9707
Phone Number:
+1 815-667-3866
Website

TripAdvisor Reviewer Highlights

Read all 89 reviews
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  • 17
    Excellent
  • 26
    Very good
  • 23
    Average
  • 13
    Poor
  • 10
    Terrible
Mini getaway

Place needs updating, but it's not that bad. Very quiet resort. Our room was not bad. Our kids had a blast.

Reviewed 18 April 2017
Kimberly R
,
Johnson Creek, Wisconsin
via mobile
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Level Contributor
46 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

We were here 3 years ago and told everyone how awesome it was. It is a sad resemblance of what it was just 3 years back. They are running a ghost staff. The service is SLOW. Chaz at the desk does the best he can with the limitations the resort has. The restaurant staff tries, but service is just lacking.... More 

Helpful?
Thank AW1016
Level Contributor
27 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We brought our 4 year old grand daughter for the weekend and it was just perfect for her. Even the adults enjoyed themselves. Very clean and staff was nice. We will be back

Helpful?
Thank Melissa N
Johnson Creek, Wisconsin
Level Contributor
14 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 18 April 2017 via mobile

Place needs updating, but it's not that bad. Very quiet resort. Our room was not bad. Our kids had a blast.

Helpful?
Thank Kimberly R
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 March 2017

Took my nephews(3 and 5) for spring break. We had a blast. They loved the lazy river and whirl pool.

Helpful?
Thank Carrie S
Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 16 March 2017 via mobile

Just one horrible experience after another. Management is either blind or just don't care. Pool area is disgustingly dirty. Hotel is run down needs updating. Wi-Fi is a joke. Showing kids movies in an area that the ceiling is about to cave in. Soda in the restaurant is flat, pizza is poor quality for a resort. Talk to staff and... More 

Helpful?
2 Thank rosestone44
Fort Wayne, Indiana
Level Contributor
896 reviews
170 attraction reviews
common_n_attraction_reviews_1bd8 352 helpful votes
Reviewed 24 September 2016 via mobile

Stayed here, while on a golf outing with some friends. Took a look at the water "fun" activities for possible future smaller kids visit. Unfortunately, this would not be desirable. Need some upkeep assistance and that her activities. Way better choices in other resort areas!

Helpful?
1 Thank Denny B
Level Contributor
25 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 5 September 2016 via mobile

We have been to this park 2x. This park feels dirty compared to the others we have been to. Service is really good here though, and I like the location to downtown Utica. It also offers the things you are looking for. I don't like the setup and layout of the park. There are a few places where it's tough... More 

Helpful?
Thank neg2013
Morton Grove, United States
Level Contributor
38 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 11 August 2016

It is more run down from when I was there last summer. Moldy smell in the locker rooms. Rust around the intake vents. Many areas needed painting.

Helpful?
1 Thank Carol M
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 7 August 2016

We stayed in one of the villas at Grizzly Jack's and spent some time at the water park. It was cleaner than I expected and not too crowded. The lifeguards were attentive and I was impressed with how quickly and professionally they handled a swimmer who was having a medical emergency. They provide towels.

Helpful?
Thank Amy D
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 31 July 2016

If you have high standards and expect hospitality in a way that most people would, this place will blow your mind. We are not picky people and have realistic expectations. We travel a lot and are just calling this what it is. The concept of this place is right on. The execution is piss poor. The staff is not equipped... More 

Helpful?
Thank Thekeims

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?