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Address: 777 Ameristar Boulevard, 777 Ameristar Boulevard, 46312, East Chicago, Indiana, East Chicago, IN 46312
Phone Number:
+1 219-378-3000
Website

TripAdvisor Reviewer Highlights

Read all 73 reviews
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  • 28
    Excellent
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    Very good
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    Average
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    Terrible
Ameristar Casino - February, 2017

Enjoy going to Ameristar, as they offer a variety of slot machines. Experienced difficulty when we got to the casino, as the escalator was not working, and had to walk down a... read more

4 of 5 bubblesReviewed 1 week ago
Deb M
,
Burbank, Illinois
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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Burbank, Illinois
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 1 week ago

Enjoy going to Ameristar, as they offer a variety of slot machines. Experienced difficulty when we got to the casino, as the escalator was not working, and had to walk down a turned off escalator, which people could get hurt.

Helpful?
Thank Deb M
Mishawaka, Indiana
Level Contributor
332 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Three decks full of slots and table games. Plenty of free parking available, and convenient location, with easy access to the Indiana Toll Road or I 94.

Helpful?
Thank Jim S
Michigan
Level Contributor
60 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We traveled here for the HPT poker event and was very impressed with both the hotel and casino. The hotel room was huge and very modern. Everything was clean and well maintained. The bed was very comfortable and I would definitely return next time the HPT comes into town. We ate at Burger Bros and Shaparro's and both were very... More 

Helpful?
Thank TheHotelier313
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Dear TheHotelier313 - Thank you for taking the time to detail your wonderful experience with us. We are thrilled to hear that you had an amazing hotel stay and that you also enjoyed the food at Burger Brothers. We have also shared your compliments regarding the service with all appropriate departments, and we hope to see you again next Heartland... More 

Las Vegas, NV
Level Contributor
39 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 21 January 2017 via mobile

We travel 50 nights a year and this has been our worse hotel experience ever. They failed to hold us a room after we specifically called ahead to confirm our reservation we made weeks in advance for 5 nights. They assigned us room 316. When we arrive it's "sorry we gave it away" but we can give you a suite... More 

Helpful?
Thank stanj98
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Dear stanj98 - Thank you for sharing your feedback with us. We're sorry to see your check-in and customer service experience was not perfect. We strive to provide exceptional guest service in all departments. We truly value your feedback, and we are following up with all the necessary departments to ensure a better guest experience in the future. Thank you... More 

East Chicago
2 reviews
4 of 5 bubbles Reviewed 18 January 2017 via mobile

This is a very nice, clean exciting place to play. However, not many jackpots and at times the machines take really long to pay out.

Helpful?
Thank shirleyh943
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Dear shirleyh943 - Thank you for taking the time to share your feedback with us. We are happy to hear that you think we are a nice, clean place to visit, and we certainly hope you had some luck playing your favorite games. We hope to see you again soon. Kind Regards, Ameristar East Chicago. More 

Indianapolis, Indiana
Level Contributor
19 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 12 December 2016

Keno Machines are in the basement at the Bar. While playing you feel as though you have to keep drinking because the Bartender is watching you the entire time. I couldn't get out of there fast enough. The hotel is connected to the Casino. The entrance foyer has small shops and food. It's really nice! There are slots galore, a... More 

Helpful?
Thank Lashanda M
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Dear Lashanda - We appreciate you taking the time to share your feedback with us and are happy to hear that you enjoy the cleanliness of our casino. We're also pleased to hear that you think our pavilion is very nice, and we have shared your comments regarding the Keno section with our casino operations section. We hope to welcome... More 

Crown Point, Indiana
Level Contributor
41 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 28 November 2016 via mobile

Casino is ok. Plenty of open reasonable tables ($10 minimum)on a Sunday evening. Slots are ok but lack many newer games.

Helpful?
Thank jano1974
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Hello, and thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the number of open tables and their minimums. We have also forwarded your comments regarding the slots on to the appropriate department, and we hope we have the chance to see you again soon. Kindly, Ameristar Casino East... More 

Gary, Indiana
2 reviews
4 of 5 bubbles Reviewed 5 October 2016

My coworkers and i have visited the buffet on several occasions. The food is always fresh and the presentation is good. The wait staff is on point. I recommend the buffet for breakfast and lunch.

Helpful?
Thank Sam R
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Dear Sam, thank you for taking the time to share your feedback with us. We're happy to hear that you always enjoy the food quality and presentation along with the service from our team when you visit the buffet. Thank you also for recommending us to others. We look forward to welcoming you back in the near future. Sincerely, Ameristar... More 

Covington, KY
Level Contributor
506 reviews
212 attraction reviews
common_n_attraction_reviews_1bd8 298 helpful votes
3 of 5 bubbles Reviewed 18 September 2016

Since Ohio got casinos I haven't been to any in Indiana and forgot that smoking was still allowed. Fortunately, we were there early in the day so it wasn't too bad. I was able to find machines away from smokers. I had a player's card from the Ameristar in Black Hawk. I had to get that card because the card... More 

Helpful?
Thank CovingtonCat
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Hello, and thank you for taking the time to share your feedback with us. We're pleased to see that you enjoyed the customer service during your visit and that you had some luck on our casino floor. We will also be sure to share your comments about the players card with all appropriate departments. Thank you again for your visit... More 

Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2016

This is a fun place to enjoy. It is smaller then most casinos that I visit but I had a enjoyable time. This casino was by the staff from another casino. The staff is friendly and all areas was clean.

Helpful?
Thank William C
Kristina D, Public Relations Manager at Ameristar Casino East Chicago, responded to this review

Dear William, thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you had a fun time and that you enjoyed the service from our staff. We hope to welcome you back again in the near future. Kindly, Ameristar East Chicago. More 

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Merrillville, Indiana

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