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Isle of Capri Casino Hotel Lake Charles

100 Westlake Ave, Hotel Lake Charles, Lake Charles, LA 70669-5716
+1 610-241-1618
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Review Highlights
Old but good

Ole casino but seem to win a lot! Also they have cheaper tables than the other casinos in the... read more

Reviewed 6 days ago
mandiemmagavin
via mobile
It's ok.

We stayed here once and wasn't real impressed. The room was clean but looked like it needed up... read more

Reviewed 1 week ago
V6509XGmelissar
,
Youngsville, United States
Read all 332 reviews
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Overview
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Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon!
  • Excellent15%
  • Very good22%
  • Average33%
  • Poor15%
  • Terrible15%
Travellers talk about
“table games” (14 reviews)
“stayed here” (4 reviews)
“penny slots” (5 reviews)
Open Now
All hours
Hours Today: 00:00 - 23:59
LOCATION
100 Westlake Ave, Hotel Lake Charles, Lake Charles, LA 70669-5716
CONTACT
Website
+1 610-241-1618
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Reviews (332)
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1 - 10 of 331 reviews

Reviewed 6 days ago via mobile

Ole casino but seem to win a lot! Also they have cheaper tables than the other casinos in the area! Also not much for kids to do! But otherwise nice place to go have fun gambling!

Thank mandiemmagavin
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 4 days ago

Hi, Mandie! We're so glad you have fun at the Isle of Capri. We may not be the newest casino, but we care for our guests and want them to enjoy themselves. We appreciate your review and hope to see you soon!

Reviewed 1 week ago

We stayed here once and wasn't real impressed. The room was clean but looked like it needed up dating. The people were nice enough. Probably wouldn't stay here again but would visit the casino again.More

Thank V6509XGmelissar
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 1 week ago

Hello! Thank you for visiting the Isle of Capri! Some of our rooms may not be as new as others, but cleanliness and attentive service are top priorities for us. We're glad you could have some fun at our casino and we would love to...More

Reviewed 4 weeks ago via mobile

We drove in from Houston for a lil gaming and crab legs. They only sell them on Friday nights. The nonsmoking section is small and feet away from the smoking section which you must walk through to get to the nonsmoking section. Could not breath...More

Thank Tambeano
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 4 weeks ago

Hi Tambeano. Thank you driving in from Houston. We're sorry you couldn't stay. we appreciate you sharing your thoughts. Your feedback is valuable and we are always available to discuss our facilities. Feel free to call us at any time.

Reviewed 15 June 2017

To be fair, Isle of Capri Casino was one of the first casinos to arrive in Lake Charles when they passed gambling. We currently have 3 casinos in Lake Charles, Golden Nugget, L'Auberge and Isle of Capri, the other two are much nicer and offer...More

Thank Wrain
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 16 June 2017

Hi Wrain. Thank you for taking the time to leave us a review. We appreciate you visiting the Isle of Capri in the past. It's true that we are not as new as some of our competitors, but we strive to bring our guests great...More

Reviewed 30 May 2017

Loose slots however it is pretty smokey and has a mold smell at times. Food isn't that great. No incentives like other casinosMore

Thank icelady41
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 31 May 2017

Hi there, thanks for visiting! We're glad you had some fun on the casino floor, especially on our slots. We try to offer a large selection so that everyone can find a seat and have some fun. However, we appreciate you bringing up some of...More

Reviewed 25 May 2017

Went back for our anniversary. New games all over, the service was great and the boat was clean. Definitely perfect for a quick trip

Thank Netters68
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 26 May 2017

Thanks for letting us celebrate your anniversary with you, and for taking the time to tell us about your day. We're glad to hear you enjoyed our new game lineup and that you enjoyed your visit. Feel free to stop by again soon!

Reviewed 23 May 2017 via mobile

What a rip off! Could have stayed in their parking lot and run our generator all night cheaper. Electric only, site so narrow we could not open slides! We're told on phone to take an open space, then come in and register. Ended up having...More

Thank VagabondCher
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 24 May 2017

Hello there, we appreciate you taking the time to let us know more about your experience here. We'd like to get you in touch with our Guest Experience Manager, Jacqueline. Please giver her a call at 337-430-2451, and provide her with some background about your...More

Reviewed 23 May 2017

The tower hotel was amazing large garden tub in room. King size bed that felt like sleeping on a cloud. Front desk lady was very friendly and helpful. Just steps away from the fun of the casino or the bar for some drinks and good...More

Thank Lara P
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 24 May 2017

Hey Lara, thanks for leaving us some feedback! We're glad you enjoyed the large tub in your room - it's definitely a fan favorite around here. Also, we're glad you were very comfortable in your room. Further, it's great to hear that the service you...More

Reviewed 21 May 2017

isle of capri is my absolute favorite casino. the slots are a lot of fun. and its something about all the noise and excitement. i love it. the rooms are great too. and i love that the rooms can be accessed without having to go...More

Thank Machelle S
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 22 May 2017

Hey Machelle, thanks for the feedback! It sounds like you've been visiting Isle of Capri for a while now, and we're glad that we've been able to host some great times here. Plus, happy birthday! We hope you have some luck here this week. We'll...More

Reviewed 9 May 2017 via mobile

A huge storm came through and we needed to get off the flooded highway. We stopped into Isle of Capri and a very nice host was at the desk, Annette, she helped us find a great room along with what the hotel has to offer....More

Thank TexasSAgirl2013
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this reviewResponded 10 May 2017

Hi there, we appreciate you leaving us a review, even if visiting us wasn't necessarily in your original plans. We're happy you stopped by, though, and it sounds like you had an enjoyable evening on the casino floor, at our restaurants and within your room....More

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Ask a question
Questions & Answers
Helen T
20 May 2015|
AnswerShow all 4 answers
Response from IsleCustomerSupport | Property representative |
Hi there Helen, we unfortunately do offer a shuttle service to The Golden Nugget or La Auberge. However, they have a shuttle that runs between the two of them. Hope this helps!
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