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Firekeeper's Casino

11177 Michigan Ave E, Battle Creek, MI 49014-8904
+1 877-352-8777
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Review Highlights
Follow up

I stayed at the firekeepers casino and hotel,someone left the water run on a Jacuzzi,and it leaked... read more

Reviewed 5 days ago
Steve S
via mobile
Smoke and Fire

There are many places to eat, but this is our favorite. We are here at least once a month, if not... read more

Reviewed 1 week ago
hannavicki48
,
Battle Creek, Michigan
Read all 697 reviews
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Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor6%
  • Terrible9%
Travellers talk about
“slot machines” (48 reviews)
“table games” (34 reviews)
LOCATION
11177 Michigan Ave E, Battle Creek, MI 49014-8904
CONTACT
Website
+1 877-352-8777
Write a ReviewReviews (697)
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All reviews
"slot machines"
in 48 reviews
"table games"
in 34 reviews
"non smoking area"
in 21 reviews
"players card"
in 13 reviews
"poker room"
in 12 reviews
"crab legs"
in 13 reviews
"seafood buffet"
in 7 reviews
"valet parking"
in 8 reviews
"great buffet"
in 7 reviews
"ventilation system"
in 7 reviews
"front desk"
in 8 reviews
"wide variety"
in 7 reviews
"fun place"
in 11 reviews
"only complaint"
in 7 reviews
"last visit"
in 8 reviews
"staff was friendly"
in 7 reviews
"smoke"
in 82 reviews
Filter

1 - 10 of 697 reviews

Reviewed 5 days ago via mobile

I stayed at the firekeepers casino and hotel,someone left the water run on a Jacuzzi,and it leaked down to my room,I lost a computer and a phone,they took care of my loss and generously comp me.I given them 5 star rating because they earn it.I...More

2  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 days ago

Thank you Steve for updating your previous post on our Hotel page. We apologize again for the situation, from another guest leaving their Jacuzzi water running that leaked into your room. This was a first for us and did whatever we could to make it...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

There are many places to eat, but this is our favorite. We are here at least once a month, if not more. Everything from full dinners to pizza, salads, and sandwiches. Staff is very good and friendly.More

Thank hannavicki48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 6 days ago

Thank you for your top-rated, five-star review of the award-winning Smoke 'n Fire restaurant located just off the lobby of the Four Diamond, FireKeepers Casino Hotel. Smoke 'n Fire's Chefs and Cooks create amazingly tasty dishes from scratch each day. The portions are generous, personal...More

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Reviewed 1 week ago

great time had by all. We go for dinner and then play games. We love going to relax and watch people.More

Thank RhondaDanny14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 6 days ago

We appreciate you and your top rated five-star review. FireKeepers Casino Hotel is an outstanding resort where you can come, "Get Your Vegas On" without going too far. A great place to play one of the nearly 3,000 slots, one hundred table games; enjoy the...More

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Reviewed 1 week ago

We visited Fire Keepers to check it out. The hotel seems nice and the pool is good. We did not stay but had to check. We are not big on gambling but do rarely. Unfortunately the casino floor allows smoking so that's a big turn...More

Thank webcave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 6 days ago

Hi Webcave--We appreciate your visit and review which primarily focuses on award-winning Mijem Buffet. We are sorry you didn't care for some of the dishes as each one is made fresh each day with the food quickly replaced if it does not meet high standards...More

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Reviewed 2 weeks ago via mobile

It’s a casino. About what you’d expect for a casino. Smoking and crowded. Staff was friendly and people were nice.More

Thank Tigger3370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 2 weeks ago

Hi Tigger--Thank you for your four-star review. We're sorry you didn't find us to be exceptional but understand that during a weekend, especially one with a promotion involved, the casino will have a higher number of guests than at other times. We're glad you got...More

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Reviewed 2 weeks ago via mobile

Went to Firekeepers in Battle Creek Michigan, and I will say that the atmosphere was wonderful. Tons of lights and light noise. I would have like to have seen cleaner slot machines, some were completely covered in cigarette ashes. Other slot machines had remnants of...More

Thank knightsking68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 2 weeks ago

We appreciate you and your four-star review of our Four Diamond-rated property knightsking68. We have forwarded your review to our EVS Department--the staff responsible for keeping our casino clean so they can be aware of your information. I can relate that all machines and areas...More

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Reviewed 3 weeks ago via mobile

I'm not a big gambler, but I do play occasionally. I was at Firekeepers Casino twice over this past month: once to see NASCAR Hall of Famer Rusty Wallace and a second time to see current race driver Kyle Larson. The facility is always lively...More

Thank Past0r_R1c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Hi PastOr_R1c--we appreciate you, your visit and four star review of FireKeepers Casino Hotel. FireKeepers is proud that for the last three years we have sponsored the FireKeepers Casino 400 at Michigan International Speedway, as the official NASCAR race that week in June. Along with...More

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Reviewed 3 weeks ago

Good variety of slot machines both new and old. Decent payoffs. Hotel was very nice, clean and comfortable.More

Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Thank you Joseph for your visit, stay with FireKeepers Casino Hotel and five-star review of our 4-Star rated property. With nearly 3,000 slot machines blending the newest models and all your old favorites, there's something for everyone--and, that includes winning jackpots large and small. We're...More

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Reviewed 3 weeks ago via mobile

My sister and I decided to take on a little adventure. At noon we drove to the FireKeepers Casino. As we approached the premises, it was very charming and the landscaping was picturesque! Every employee was overly friendly and willing to assist. When you pressed...More

Thank 4luvely1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

We appreciate you, you and your sister's visit to FireKeepers Casino Hotel and your five-star posted review of our Four Diamond-rated property. Your review confirms that we remain true to our mission--to give each guest positively memorable experiences when they visit. Our simple yet real...More

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Reviewed 3 weeks ago

Firekeepers Casino is a great place to meet up with friends and hope to win. Then go to one of the many restaurants for good food and conversation with your friends! If you stay in the hotel you will not be disappointed. The rooms are...More

Thank traveltimeone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Thank you for your visit and five star review of FireKeepers Casino Hotel. Guests come to socialize, enjoy a few adult beverages or coffee; play on one of our 3,000 slot machines or 100 table games, then dine in one of our six award-winning restaurants;...More

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Ask a question
Questions & Answers
ohler2017
25 May 2018|
AnswerShow all 2 answers
Response from geminijack14 | Reviewed this property |
I really have no idea. I would call the hotel.
0
Votes
ohler2017
25 May 2018|
AnswerShow all 7 answers
Response from ZivaIrene | Reviewed this property |
Call them. I just am a reviewer. I do not work for the hotel.
0
Votes
27mint10
31 March 2018|
AnswerShow all 5 answers
Response from FireKeepersCasino | Property representative |
Guests need to be 21 years old to attend concerts in FireKeepers Casino Hotel's Event Center.
0
Votes