We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kids Quest

11111 Wilson Rd, Four Winds Casino Resort, New Buffalo, MI 49117-8888
+1 269-926-5460
Website
Save
Review Highlights
Worst Child Care I've ever witnessed!

Where to even begin? Tiny tots in kids quest of the Four Winds casino is a disgrace to paid child... read more

Reviewed 1 January 2017
jessmstultz
,
Michigan City, Indiana
Fun place for the kids!

Our first time trying Kids Quest. My child LOVED it! He begged us to stay longer! The staff was... read more

Reviewed 22 May 2016
littleladyone
,
Osceola, Indiana
via mobile
Read all 18 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Welcome To Kids Quest And Cyber Quest At Four Winds Casino New Buffalo Kids Quest child care center is designed to be a place where kids are physically and mentally engaged with age-appropriate play-events, helping them grow happily! Every Kids Quest and Cyber Quest resort partner has its own unique set of things to do for kids and entertainment options for children, families and adults to enjoy.
  • Excellent84%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible11%
1 Jan 2017
“Worst Child Care I've ever witnessed!”
21 May 2016
“Fun place for the kids!”
Open Now
Hours
Hours Today: 11:00 AM - 2:00 AM
LOCATION
11111 Wilson Rd, Four Winds Casino Resort, New Buffalo, MI 49117-8888
CONTACT
Website
+1 269-926-5460
Write a ReviewReviews (18)
Traveller rating
Traveller type
Time of year
Language
Filter

1 - 10 of 18 reviews

Reviewed 1 January 2017

Where to even begin? Tiny tots in kids quest of the Four Winds casino is a disgrace to paid child caregivers everywhere. As someone who has been a professional Nanny for years, I was shocked at the lack of common sense and care I witnessed....More

3  Thank jessmstultz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidd Q, Public Relations Manager at Kids Quest, responded to this reviewResponded 13 January 2017

Thank you for your feedback and I apologize for the delayed response. We would like to improve our customer experience. Our center’s operations manager would like to speak to you about your experience. Please let me know your email and/or phone number and I will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2016 via mobile

Our first time trying Kids Quest. My child LOVED it! He begged us to stay longer! The staff was very friendly and attentive.

Thank littleladyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review! It's always so nice to hear that our families are happy! Please visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2016 via mobile

We never heard of this and friends coming in had little ones. After figuring out it was in a casino we still went in hopes maybe.... its a gambling place for kids...games rewarding tickets etc. Great advertising to hook a newer generation i guess is...More

4  Thank steve t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review. At Four Winds we specifically located Kids Quest and Cyber Quest adjacent the parking garage/entry to limit any exposure to gaming, smoking or alcohol consumption. Alcohol consumption and smoking is also forbidden in our lobby. In addition, the children in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 7 January 2016 via mobile

The place was very convenient for casino goers. Our daughter was in the tiny tots room. This was our first time taking our daughter here. I wish the staff would have taken us to the room so we could see what activities they had and...More

1  Thank Brittany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review! Tours are always available, so please ask to see the facilities during your next visit! I will convey your thoughts and impression to executive management for investigation. Your input allows us to improve our guest service. Please visit us again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2015 via mobile

Our kids have been going here for about 5 years. They love everything about it. The staff is always friendly and there is so much to choose from. We highly recommend it to others.

Thank Tabby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review. We are always happy to hear about families that enjoy Kids Quest and Cyber Quest! Please visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2015 via mobile

We have been going here since my daughter was 7 yrs. old. She is 16 and still enjoys the games and earning prizes. They have prizes for ALL ages. You can even win gift cards. Seriously, for all ages!More

1  Thank Lovethevacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Public Relations Manager at Kids Quest, responded to this reviewResponded 1 week ago

Hello Lovethevacation - We are so happy your daughter still loves visiting us. The Cyber Quest Arcade team are working hard to provide a top-notch experience for every guest. Thank you for mentioning our prize zone - we are really proud of the great prize...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2015 via mobile

My kids love going to this place. They cry every time they have to leave. The staff is great and caring. My oldest daughter will be too old to go there soon. Kids quest is only for younger kids. Older kids have to hang out...More

Thank Jimmyandsara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review. We are happy hear that your experience at Kids Quest and Cyber Quest has been a good one. Be sure to check back and participate in Cyber Quest Saturday night tournaments--we think your older kids will enjoy them!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2015

It is a great place to take your kids to have fun. And you can have a relaxing time to eat or gamble and not worry about your kids for a little while.

1  Thank SylvieB66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review. We are always happy to hear that families enjoy their time at Four Winds, thanks in part to the play options for children at Kids Quest and Cyber Quest. Please visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2015

I personally would never hit the casino with children for any reason but when you have to, this is a great place to park them. Well supervised and clean, this keeps them busy so Mom and Dad can lose their lunch money at the Four...More

1  Thank Phantomblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review. It's our goal to entertain and care for children, so that mom and dad can enjoy a little free time of their own. Plus--we're much more fun than a baby sitter! (Smile) Please visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2015

My daughter is 6 and loves going to Kid's Quest. We tend to go to the casino just so she can play at Kid's Quest :). There are a lot of activities for kids to participate in and lots of toys. There is a cafe...More

2  Thank Krista P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest, responded to this reviewResponded 30 January 2018

Thank you for your review Krista! Making kids happy is our mission at Kids Quest! So glad your experience is both consistent and entertaining for your daughter! Please visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 8 hotels in New Buffalo
Days Inn & Suites New Buffalo
59 reviews
.83 km away
Fairfield Inn & Suites New Buffalo
308 reviews
.97 km away
Holiday Inn Express New Buffalo
236 reviews
1.07 km away
Comfort Inn
136 reviews
1.28 km away
Nearby Restaurants
New Buffalo Bill's Wood Fired Bbq
169 reviews
3.17 km away
Oink's Dutch Treat
257 reviews
3.17 km away
Copper Rock Steakhouse
173 reviews
1.78 km away
Redamak's Tavern
682 reviews
3.23 km away
Nearby Attractions
Galien River County Park
73 reviews
4.21 km away
Hesston Steam Museum
66 reviews
4.27 km away
New Buffalo Public Beach
346 reviews
4.12 km away
Four Winds Casino
674 reviews
1.68 km away
Ask a question
Questions & Answers
timrekacallahan
5 September 2017|
Answer
Response from KQCQ | Property representative |
Hi - You may bring a store-bought cake and cupcakes. Unfortunately, no other food products may be brought to the party due to health code restrictions. For more information regarding our birthday parties or general... More
0
Votes
Stephanie S
9 July 2015|
Answer
Response from KQCQ | Property representative |
No, you cannot watch your children; it is an hourly day care. However at this location there is a Cyber Quest arcade and you can play with your children there. For first time guests, I recommend taking a tour of our Kids... More
0
Votes
Stephanie S
9 July 2015|
Answer
Response from KQCQ | Property representative |
No, you cannot watch your children; it is an hourly day care. However at this location there is a Cyber Quest arcade and you can play with your children there. For first time guests, I recommend taking a tour of our Kids... More
0
Votes