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Kids Quest

11111 Wilson Rd, Four Winds Casino Resort, New Buffalo, MI 49117-8888
+1 269-926-5460
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Review Highlights
Worst Child Care I've ever witnessed!

Where to even begin? Tiny tots in kids quest of the Four Winds casino is a disgrace to paid child... read more

Reviewed 1 January 2017
jessmstultz
,
Michigan City, Indiana
Fun place for the kids!

Our first time trying Kids Quest. My child LOVED it! He begged us to stay longer! The staff was... read more

Reviewed 22 May 2016
littleladyone
,
Osceola, Indiana
via mobile
Read all 18 reviews
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Kids Quest is the largest supervised children's entertainment provider in the United States for children 6 weeks to 12 years old. Kids Quest offers a variety of activities: gym, Karaoke Star Stage, arcade and video games (Wii(R), iPad(R), Kinect(R)), indoor play piece, arts and crafts, Quest Cafe, Tiny Tot room, group games, and more! (Activities vary by center.) Our centers are open seven days a week, including nights and holidays. Our staff is certified in CPR and first aid. Kids Quest is a shoe-free environment and socks are required (available for purchase). Cyber Quest This property also has a Cyber Quest supervised family-friendly entertainment arcade featuring non-violent games appropriate for all ages. Children under the age of 12 are required to be with an adult, and those over 12 can enjoy the arcade on their own. Cyber Quest employees are unique to the industry as they are trained not only to serve guests, but interact with them in order to provide a high level of customer service and game playing enjoyment. Guests purchase cards preloaded with credits and swipe them at the game of their choice to begin play, thus avoiding the use of tokens and carrying cash. Cyber Quest is a terrific destination for families, offering convenient hours. Clean, colorful and engaging, Cyber Quest boasts an incredibly wide variety of redemption prizes that will inspire everyone to keep playing! Snacks and meals are available for purchase at the cafe they share with Kids Quest. Cyber Quest provides entertainment 365 days a year
  • Excellent84%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible11%
1 Jan 2017
“Worst Child Care I've ever witnessed!”
21 May 2016
“Fun place for the kids!”
Open Now
All hours
Hours Today: 11:00 - 00:00
LOCATION
11111 Wilson Rd, Four Winds Casino Resort, New Buffalo, MI 49117-8888
CONTACT
Website
+1 269-926-5460
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Reviews (18)
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1 - 10 of 18 reviews

Reviewed 1 January 2017

Where to even begin? Tiny tots in kids quest of the Four Winds casino is a disgrace to paid child caregivers everywhere. As someone who has been a professional Nanny for years, I was shocked at the lack of common sense and care I witnessed....More

1  Thank jessmstultz
Kidd Q, Public Relations Manager at Kids Quest, responded to this reviewResponded 13 January 2017

Thank you for your feedback and I apologize for the delayed response. We would like to improve our customer experience. Our center’s operations manager would like to speak to you about your experience. Please let me know your email and/or phone number and I will...More

Reviewed 22 May 2016 via mobile

Our first time trying Kids Quest. My child LOVED it! He begged us to stay longer! The staff was very friendly and attentive.

Thank littleladyone
Reviewed 8 March 2016 via mobile

We never heard of this and friends coming in had little ones. After figuring out it was in a casino we still went in hopes maybe.... its a gambling place for kids...games rewarding tickets etc. Great advertising to hook a newer generation i guess is...More

3  Thank steve t
Reviewed 7 January 2016 via mobile

The place was very convenient for casino goers. Our daughter was in the tiny tots room. This was our first time taking our daughter here. I wish the staff would have taken us to the room so we could see what activities they had and...More

1  Thank Brittany W
Reviewed 10 October 2015 via mobile

Our kids have been going here for about 5 years. They love everything about it. The staff is always friendly and there is so much to choose from. We highly recommend it to others.

Thank Tabby B
Reviewed 16 August 2015 via mobile

We have been going here since my daughter was 7 yrs. old. She is 16 and still enjoys the games and earning prizes. They have prizes for ALL ages. You can even win gift cards. Seriously, for all ages!

1  Thank Lovethevacation
Reviewed 2 March 2015 via mobile

My kids love going to this place. They cry every time they have to leave. The staff is great and caring. My oldest daughter will be too old to go there soon. Kids quest is only for younger kids. Older kids have to hang out...More

Thank Jimmyandsara T
Reviewed 23 February 2015

It is a great place to take your kids to have fun. And you can have a relaxing time to eat or gamble and not worry about your kids for a little while.

1  Thank SylvieB66
Reviewed 8 January 2015

I personally would never hit the casino with children for any reason but when you have to, this is a great place to park them. Well supervised and clean, this keeps them busy so Mom and Dad can lose their lunch money at the Four...More

1  Thank Phantomblonde
Reviewed 5 January 2015

My daughter is 6 and loves going to Kid's Quest. We tend to go to the casino just so she can play at Kid's Quest :). There are a lot of activities for kids to participate in and lots of toys. There is a cafe...More

2  Thank Krista P
Nearby
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McDonald's
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Nearby Attractions
Four Winds Casino
644 reviews
1.56 km away
Hesston Steam Museum
65 reviews
4.08 km away
New Buffalo Public Beach
339 reviews
4.24 km away
Round Barn UNION PIER Tasting Room
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7.52 km away
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Questions & Answers
timrekacallahan
5 September 2017|
Answer
Response from KQCQ | Property representative |
Hi - You may bring a store-bought cake and cupcakes. Unfortunately, no other food products may be brought to the party due to health code restrictions. For more information regarding our birthday parties or general... More
0
Votes
Stephanie S
9 July 2015|
Answer
Response from KQCQ | Property representative |
No, you cannot watch your children; it is an hourly day care. However at this location there is a Cyber Quest arcade and you can play with your children there. For first time guests, I recommend taking a tour of our Kids... More
0
Votes
Stephanie S
9 July 2015|
Answer
Response from KQCQ | Property representative |
No, you cannot watch your children; it is an hourly day care. However at this location there is a Cyber Quest arcade and you can play with your children there. For first time guests, I recommend taking a tour of our Kids... More
0
Votes