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Tom Schmidt's Urban Retreat

Neighbourhood: Downtown
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Address: Minneapolis, MN
Description:

City spa offering massages, facials and other relaxing services.

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Too Sale-sy!

My Salt Glow and Manicure were great, but everyone has to lay off the sales pitches! I went in to be pampered, not pressured into buying something!

3 of 5 bubblesReviewed 10 March 2003
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
2 reviews
5 of 5 bubbles Reviewed 12 April 2015

Thr best hair cut and colour. Tom is so fantastic hair cutter. $175.00 worth every penny. Jon chales soon fantastic colorist. $95 worth every penny. I love this place. Jeff lilimoe makes your feel like a movie star.

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Thank Mark K
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1 of 5 bubbles Reviewed 9 March 2006

Don't buy a gift certificate from this establishment, unless in person. I bought one for my niece, it never arrived. When I followed up, the manager gave me the brush off. Refused to believe that I had purchased one. In fact implied because I was calling from Texas, that perhaps I purchased one from a salon in Dallas. Why I... More 

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1 Thank A TripAdvisor Member
Shanghai, China
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12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 13 April 2005

I visited Urban Retreat with my sister expecting to be pampered. While the services we received (massages, facial, and mud wraps) were good, the customer service at the desk was horrible. They charged me $20 more for each package than what was listed on their website. When I inquired about this, the gentleman at the desk was rude and arrogant... More 

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3 Thank Nicole1009
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1 of 5 bubbles Reviewed 16 March 2005

I would say I spent almost close to $300. 00 dollars at Urban Retreat and Schmidt's. I felt like I was in a fast food joint. It's like they are trying to sell you there employees with their looks. Who cares about the ----- work? I do

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1 of 5 bubbles Reviewed 2 March 2005

It was my wedding day, so I thought it would be fun to have all my bridesmaids (5 maids), my personal attendent & myself (the bride) go to a full service salon to get our hair & make-up done & to be "pampered" the day of my wedding. Well, Urban Retreat advertised on their wen-site: "award winning up-do team". Which... More 

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2 Thank A TripAdvisor Member
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2 of 5 bubbles Reviewed 4 December 2003

I do like Urban Retreat. I get a lot of services done there. The only thing that really bugs me is that, while they do a nice job with color, they don't dry your hair afterward. You feel like a fool standing there and doing it yourself. I have addressed this issue with them, but even then I was charged... More 

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5 of 5 bubbles Reviewed 23 August 2003

Went for a massage on the spur of the moment, and had probably the best massage of my life. Bailey was very professional, very friendly and thoughtful, and the massage itself was sublime. I can't wait to go back.

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Thank A TripAdvisor Member
A TripAdvisor Member
5 of 5 bubbles Reviewed 28 July 2003

Urban Retreat did a great job on my bikini waxing. They are the only place in the state that I trust!

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5 of 5 bubbles Reviewed 12 June 2003

Urban Retreat is awesome!! I had booked an appointment for the same day and when I got there my appointment was not in the computer. The young man at the front was SO nice, he apologized for the inconvenience and he got me booked in with Kara for a foil and Stephen for a cut with very little waiting. Kara... More 

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3 of 5 bubbles Reviewed 10 March 2003

My Salt Glow and Manicure were great, but everyone has to lay off the sales pitches! I went in to be pampered, not pressured into buying something!

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2 Thank A TripAdvisor Member

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