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Ameristar Casino St. Charles

1 Ameristar Boulevard, Saint Charles, MO 63301
+1 636-949-7777
Website
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Review Highlights
Pretty good casino

My hotel was close by, so I thought I'd check out to see if the offered pai gow. They did and I... read more

Reviewed 2 days ago
Edelan
,
Grand Rapids, Michigan
via mobile
Beautiful Casino

We stopped for a night in St Charles. The casino is absolutely beautiful. It offers a great variety... read more

Reviewed 1 week ago
TravelingSportscoach
via mobile
Read all 412 reviews
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Overview
  • Excellent37%
  • Very good35%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
LOCATION
1 Ameristar Boulevard, Saint Charles, MO 63301
CONTACT
Website
+1 636-949-7777
Write a Review
Reviews (412)
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1 - 10 of 407 reviews

Reviewed 2 days ago via mobile

My hotel was close by, so I thought I'd check out to see if the offered pai gow. They did and I spent a few hours. Dealers were friendly and although it was not smoke free, it wasn't overwhelming. Cocktail waitresses were a bit slow...More

Thank Edelan
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded yesterday

Thank you for your review and comments. We are glad that you enjoyed playing some pai gow during your visit with us and that our dealers made it a fun night. We will let our team know about your comments about the speed of the...More

Reviewed 1 week ago via mobile

We stopped for a night in St Charles. The casino is absolutely beautiful. It offers a great variety of eating establishments we decided on the buffet. A little pricey but the food was good. The staff in the casino were very pleasant. Unfortunately no promos...More

Thank TravelingSportscoach
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 1 week ago

Thanks for your review and comments. We are glad that you had a terrific visit with us, that you enjoyed your meal in the buffet, that you had fun in the casino, and that the service our team members provided made your stay an even...More

Reviewed 2 weeks ago via mobile

Ameristar is in my home town. Literally two miles from my doorstep. That doesn't prevent me from staying in the hotel any time I can. The Ara Spa is amazing! I have had several services done there and they are top notch. The hotel suites...More

Thank Zoe_Lover823
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 2 weeks ago

Hi there, thank you for your review and comments. We are so happy to hear that you enjoy your visits with us, that you have a relaxing time at ara Spa, that you enjoy so many of our restaurants, and the entertainment that we offer....More

Reviewed 2 weeks ago

Day 3 of our cross country tour, and stopped in on the way to our hotel for a few hours. The Casino is decorated in 'American Gaudy'. Lots of flashing lights and sounds. Apparently they were not giving out money today so we spent our...More

Thank AlbenBrewder
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 2 weeks ago

Thank you for your review and comments. We are glad that you enjoyed your visit with us during your trip. We hope that you continue to take advantage of the great rewards and offers you earn while you play your favorite slots and table games...More

Reviewed 2 weeks ago via mobile

We chose to stay at this facility because of all the great experiences we have enjoyed at a related property (Belterra) in Indiana. This was totally opposite and disappointing from those. Don't get me wrong. The facility is fantastic. However, the customer service and hospitality...More

Thank Red R
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to leave us a review and for your comments Red. We are glad that you had a nice family vacation with us but are disappointed to hear that our customer service was the 5-star experience that we strive to...More

Reviewed 2 weeks ago via mobile

The casino is nice to walk around, there weren't many people winning while we were there, guess it was too early in the evening

Thank Laura B
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 2 weeks ago

Thank you for your review Laura. We are glad that you had a nice time with us and we hope to see you back for another visit soon.

Reviewed 3 weeks ago

I've been to Ameristar quite a few times, when I visit Missouri, but this will be my last visit to this casino. I like to play the electronic craps game and it appears they removed it from the facility. Since I couldn't play my favorite...More

Thank Robert B
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 3 weeks ago

Good morning Robert. We appreciate your feedback and hope that you continue to take advantage of the great rewards and offers you earn while you play your favorite table games with your mychoice card. The more you play, the more you earn, including things like...More

Reviewed 5 weeks ago

Me and my boyfriend went to casino. I won $200. I think this place is awesome! It was neat, bright and stuff was really friendly!

Thank Elanita
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 weeks ago

Good evening Elanita, thank you for your review and comments. We are happy that you and your boyfriend had a fun visit with us and that you joined our mychoicewinners circle! We hope to see you back for another fun visit.

Reviewed 18 August 2017 via mobile

Ameristar looks impressive as you approach the Missouri River that the casino sits on. The pool is really nice and enjoyable year round having both indoor and outdoor parts of the pool. There is also a jacuzzi both inside and outside. The kids loved the...More

Thank Adam B
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 5 weeks ago

Good morning Adam, thank you for your review and comments. We are happy to hear that you enjoyed your stay with us especially the pool area, the arcade, and the decor of the casino. We look forward to seeing you back for another stay.

Reviewed 17 August 2017

We walked over from nearby lodging and had a few quick hands and played some bandit. The drinks were on point and it was a nice atmosphere.

Thank WVUJAK
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 17 August 2017

Good morning, thank you for your review and comments. We are happy to hear that you enjoyed your stop and that you had fun in the casino. We hope to see you back for another visit soon.

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Ask a question
Questions & Answers
55Vegas
7 March 2017|
AnswerShow all 4 answers
Response from Biggal91 | Reviewed this property |
If you don't own a SCBA Scott Airpack I would cancel!! this by far was the WORST!! I have ever experienced In the world!! You can get better air quality crawling though a forest fire started by a refinery explosion than you... More
1
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Jane B
28 August 2016|
AnswerShow all 6 answers
Response from bostongal1974 | Reviewed this property |
There is a arcade but that's all no mall attached
0
Votes
Supergirl18
5 June 2016|
Answer
Response from tdixon55 |
Yes and it's horrible! Why is indoor smoking banned in STLouis but not the casinos? It seems like every smoker in the state comes here to smoke just because they can do so
0
Votes