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Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Phone Number:
+1 636-949-7777

TripAdvisor Reviewer Highlights

Read all 366 reviews
Visitor rating
  • 125
    Excellent
  • 133
    Very good
  • 65
    Average
  • 23
    Poor
  • 16
    Terrible
Great food and fun for our work Christmas party

Our office's official Christmas party for all employees needed a large facility and they nicely selected Ameristar's Rose nightclub this year. We had an entrance room and the... read more

4 of 5 bubblesReviewed 3 weeks ago
Michael V
,
Saint Louis, Missouri
via mobile
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366 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Level Contributor
71 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 1 week ago

the place was smoke filled and smelled gross,full ashtrays laying all over makes it even worse. there was even cig ashes on the slots.

Helpful?
Thank toolmanTJP
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are sorry to see that you did not have the 5-star experience that we strive to provide. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will be sure to pass along your feedback about the smoke... More 

Tampa, Florida
Level Contributor
54 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Location of casino Is very convenient in St. Charles. While most casinos emit cigarette smoke, this place is a bad one if you don't like to breathe in too many carcinogens in a two hour period. You smell it before you reach the casino entrance. Video games seem old and not updated with any new products on the market. Hotel... More 

Helpful?
Thank Geschickt
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your hotel room during your stay with us. We will pass along your comments about the Hi-Vi arcade and the air quality as we take it very seriously since we know that some of our guests can be sensitive to the smoke. We hope... More 

Saint Louis, Missouri
Level Contributor
98 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Our office's official Christmas party for all employees needed a large facility and they nicely selected Ameristar's Rose nightclub this year. We had an entrance room and the dance room itself. This was my first time to Ryse and my first time to Ameristar since the kids were born (many years). I was impressed. The overall casino's entrance is nice... More 

Helpful?
Thank Michael V
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Michael, thank you for your review and comments. We are happy that you had a great time at your company's holiday party at RYSE and that you enjoyed many of the food items that we served. We are glad that you enjoyed your return visit with us and we hope to see you back for another one soon. More 

Abu Dhabi, United Arab Emirates
Level Contributor
231 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 119 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

The smoke kept me from enjoying any part of this attraction. Blech! There should be a separate building for smokers, away from all the non smokers. We have rights too and we want to enjoy a casino.

Helpful?
Thank NDeniseS
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your comments about the smoke to our team and we do hope to see you back again. More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago via mobile

So very smoky :( the smoke free room of slots was wide open. No fun slots to play interactive. Not my first choice of a casino.

Helpful?
Thank Amanda B
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Amanda, thank you for your review and comments. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your feedback about the smoke and selection of games to our teams and we hope to see you again. More 

Columbia, Missouri
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 November 2016 via mobile

Stopped by here on our way to our hotel..parking was ok as usual...didnt win...lots of machines to choose from...plenty of restaurants to choose from

Helpful?
Thank sharonwain1234
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you had a good time in the casino and our restaurant selection. We hope to see you back again soon. More 

Fort Myers, Florida
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 24 November 2016 via mobile

Hotel rooms are beautiful. Love them. Casino pays out a reasonable amount. Great stay. Very nice property. Recommend highly. Buffet is quite expensive.

Helpful?
Thank Homer129
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you enjoyed your visit with us including your hotel room and time in the casino. We hope to see you back for another visit soon. More 

Valdosta, Georgia
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 November 2016 via mobile

Beautiful entrance to hotel. Tons of parking. Went mid afternoon on a Sunday. Busy but hotel and casino so large still plenty of room. I was a little disappointed, been downtown to see Union Station lights. No decorations up, but three days till Thanksgiving, maybe hotel waiting till after to decorate. Played and won a little. Casino clean, but ventilation... More 

Helpful?
Thank monetti63
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your stay with us, especially your room, the food at our outlets and the service that our team provided during your visit. We will be sure to pass along your comments about the main level restroom cleanliness, the smoke as we take air quality... More 

Defiance, Missouri
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 16 November 2016 via mobile

Went to read at the Buffet for my wife's birthday on her request. Food was just OK......surprisingly more like Golden Corral but costs twice as much. The service was friendly except for those serving the prime rib cuts and other prepared meat dishes. They seemed to have the attitude that it was your privilege to be there. Served me the... More 

Helpful?
1 Thank leon p
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening Leon, thank you for your review and comments, We are sorry to see that you did have the 5-star experience that we strive to provide to all of our guests. We would like to discuss your visit with you, if you will please email us at socialmediaasl@ameristar.com with you contact information and details of your visit our leadership... More 

phoenix
Level Contributor
93 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 8 November 2016

I've been in a lot of casino's this one was very quaint due to the art glass windows mounted in the main area of the casino, you can get a good look at it from the upper floor. Also there is a VEGAS section which is cute and up beat. I didn't win any $$ there but played the Big... More 

Helpful?
Thank angied764
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good afternoon and thank you for your review. We are glad that you enjoyed your visit with us and that you enjoyed the decor in the casino and had fun playing. We look forward to seeing you back to enjoy a meal at Pearl's and a treatment at the spa! More 

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