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Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
Review Highlights
Not as advertised - for small kids only

We stopped in as we were driving through and figured kids would have some fun in the water park... read more

Reviewed 4 weeks ago
Topher E
Ontario, Canada
Great Mini Vacation

Brought my 3 year old daughter and she had a blast! Lifeguards Eric and Cameron are amazing with... read more

Reviewed 25 April 2017
Syracuse, New York
Read all 130 reviews
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2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.
  • Excellent40%
  • Very good26%
  • Average15%
  • Poor10%
  • Terrible9%
Travellers talk about
“older kids” (5 reviews)
“big slides” (3 reviews)
8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
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Reviews (130)
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1 - 10 of 130 reviews

Reviewed 4 weeks ago

We stopped in as we were driving through and figured kids would have some fun in the water park, but fun expired after 30 mins. Only 2 slides and nothing else for kids over 8 years old. Place is tired. It was not worth it....More

1  Thank Topher E
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded 4 days ago

We do apologize that you think it is advertised wrong. We do list all the attractions and also list we are geared for kids 12 and under. Besides the two slides we also have the Spa, Outdoor pool while you were here and the Indoor...More

Reviewed 25 April 2017

Brought my 3 year old daughter and she had a blast! Lifeguards Eric and Cameron are amazing with the kids. (My daughter thought she had to high five every lifeguard to go down the kids slide!) The water is warm, the park is heated so...More

1  Thank Butano8627
Reviewed 11 April 2017

Little too much chlorine, but I have seen way worse.. Was ok for money, kids loved it! 2 slides was just right.

Thank firefighter122
Reviewed 29 March 2017

I have taken my grandchildren there and they loved it.. There are life guards all around the pool area. Their prices are reasonable.

Thank browneyes52
Reviewed 28 March 2017 via mobile

My fiancee, myself and our 3 teens went on our first mini family vacation. Everyone was extremely polite and professional. We hear a great time. Unfortunately we slept through the continental breakfast. But next trip I'll let you know. The room was very comfy, enough...More

Thank Cyona D
Reviewed 20 March 2017

This waterpark is the perfect combo when you have a range of ages. They have a great small area for little ones with slides and buckets dumping water on you with lower water levels. They also a deeper pool with a basketball hoop, a hot...More

Thank kmur218
Reviewed 13 March 2017 via mobile

Thumbs up for this hotel. My kids and I enjoyed our stay. It was inexpensive, the staff was friendly and accommodating. We ordered pizza and wings from the hotel's restaurant. The food was good.

Thank Shalonda M
Reviewed 10 March 2017

Although normally fairly expensive, if you are able to take advantage of their "down times" it's wonderful for the kids! Generally best for little kids but there are two big slides and a medium sized pool with basket ball net for the older kids and...More

Thank SccrEm01
Reviewed 7 March 2017 via mobile

We had a lot of fun this past weekend at your establishment. The water park was great for ny girls ages 4 and 1 we loved playing with them and enjoying some fun to beat the cold of winter. We are already planning our next...More

Thank kmcnally002
Reviewed 6 March 2017

Beyond our expectations! Service was outstanding, room was clean and neat! The staff was accommodating and friendly! Everything about this place was stellar! My son and his friends loved the water park! Great time! Great place for a family fun filled vacation!

Thank mladams1975
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Questions & Answers
28 February 2015|
Response from Tom P | Property representative |
We have a family friendly SPA that is heated too 98.5 so that any of our guests can use it.