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Niagara USA Official Visitor Center

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Address: 10 Rainbow Blvd, Niagara Falls, NY 14303-1132
Phone Number:
+1 877-325-5787
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

The Niagara USA Official Visitor Center is operated by the Niagara Tourism...

The Niagara USA Official Visitor Center is operated by the Niagara Tourism and Convention Corporation. We are conveniently located in the heart of the Downtown Niagara Falls Tourist District, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara USA including areas maps and brochures, itinerary planning assistance with our Visitor Services Representatives, tour referrals and attraction tickets, public restrooms, free WiFi and complimentary luggage storage. Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow. Fee for all day parking is $20USD from May to October and during special events.

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TripAdvisor Reviewer Highlights

Read all 152 reviews
Visitor rating
  • 63
    Excellent
  • 34
    Very good
  • 13
    Average
  • 6
    Poor
  • 2
    Terrible
Information is necessary

For any details on Niagara and places around, one must come to meet the helpful personnels at Official Visitor Center.

4 of 5 bubblesReviewed 1 week ago
ryanclimb
,
Chandannagar, India
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152 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Chandannagar, India
Level Contributor
10 reviews
8 attraction reviews
4 of 5 bubbles Reviewed 1 week ago

For any details on Niagara and places around, one must come to meet the helpful personnels at Official Visitor Center.

Helpful?
Thank ryanclimb
Niagara Falls, New York
Level Contributor
10 reviews
8 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

The visitor center provides everything you want to know about Niagara Falls State Park, it's history, places to , things to do.

Helpful?
Thank wdw540
New Rochelle, New York
Level Contributor
140 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We passed here on the way to view the Falls and decided to stop. Good location with a ton of brochures of things to do in the area. The employees could use a little help though. There was only one on duty and she was on hold on the phone for quite awhile while pretty much ignoring my wife. When... More 

Helpful?
Thank Donny N
Libby W, Media Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi Donny N! Thank you so much for taking the time to submit a review; we do appreciate your feedback. If you would like to further discuss this issue, please feel free to contact Tina, 1-877-FALLS US. We hope to see you again soon! More 

Buffalo, New York
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The Visitor's Center is great! Everything you need to know about Niagara Falls, NY can be found here. The people are extremely helpful. My recommendation is to take a 90-minute Walking Historic Tour led by Certified Guides which begins here...fascinating! I'm a Buffalonian and I've taken this tour twice. I visited in Sep 2016 and they were offered on Wed... More 

Helpful?
Thank aan07
Libby_NiagaraUSA, Media Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi aan07! Thank you so much for your kind review! Happy to hear you had a wonderful experience on the walking tour, too! So much history surrounding us in Niagara Falls, USA! Hope to see you again soon! More 

Honea Path, South Carolina, United States
Level Contributor
60 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I went with my husband and extended family. We all had a great time. A lot of walking, so be prepared. Also a lot of standing in line. It was worth the walk and the wait. Just be prepared when you go.

Helpful?
Thank Suzanne C
Libby W, Sr. Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi Suzanne C! Thank you so much for taking the time to submit a review! Sneakers are a-must when visiting Niagara Falls USA! Happy to hear you had an enjoyable experience! Hope to see you again soon! More 

New Delhi, India
Level Contributor
276 reviews
144 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
3 of 5 bubbles Reviewed 2 January 2017

Just like other visitor centers, there was lot of information around Niagara and what to do in the area but nothing spectacular as a tourist attraction. There is the IMAX movie theater located in, but that's not great as well. You can get maps and questions answered - that's about it.

Helpful?
Thank SerendipityIndia
Libby W, Senior Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi SerendipityIndia! Thank you so much for taking the time to submit a review! Seems like you stopped by the Visitor Center inside Niagara Falls State Park. We're just a short walk from Goat Island, located within Niagara Falls State Park! Hope to see you again soon! More 

Bandung, Indonesia
Level Contributor
41 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 December 2016 via mobile

Service open at 9am sharp, we waiting for public bus to downtown buffalo number 40a,at infrint the gate Cool service, good place, infomatives staffs

Helpful?
Thank Widiarto W
Libby W, Senior Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi Widiarto W! Thank you so much for your kind review! Hope to see you again soon! More 

New York
Level Contributor
27 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

The visitors center houses restrooms and a small eatery. Other than that there are loads of brochures from the area and a helpful information desk. It is also one of the trail-heads for the walk to the falls viewing esplanade.

Helpful?
Thank TravelerAtTimes
Libby W, Sr. Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi TravelerAtTimes! Thank you so much for taking the time to submit a review! Seems as though you stopped by the Visitor Center located directly at Niagara Falls State Park! We're just a short walk outside of the Park near Goat Island. Hope to see you again soon! More 

penang
Level Contributor
65 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 8 December 2016

We were a bit confused on where to walk, but the map provided by the center and a short explanation from the staff cleared it up for us. We had a good time walking around the park.

Helpful?
Thank justgoanywhere
Libby W, Sr. Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hello, justgoanywhere! Thank you so much for taking the time to submit a review! Happy to hear our staff was so helpful to you! Hope to see you again soon! More 

Somerset, Pennsylvania
Level Contributor
197 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 30 November 2016

We entered and left the Niagara Fall State Park through the visitors center. There is a shop were you can buy all things Niagara Falls. There is a tour desk where you can sigh up for tours of the area and you can puchase tickets for things on the river and at the falls. There is a food court before... More 

Helpful?
Thank Casey1919
Libby W, Sr. Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi Casey1919! Thank you so much for taking the time to submit a review! Seems as though you stopped by the Visitor Center located directly at Niagara Falls State Park! We're just a short walk outside of the Park near Goat Island. Hope to see you again soon! More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?