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Niagara USA Official Visitor Center

Certificate of Excellence
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Address: 10 Rainbow Blvd, Niagara Falls, NY 14303-1132
Phone Number:
+1 877-325-5787
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

The Niagara USA Official Visitor Center is operated by the Niagara Tourism...

The Niagara USA Official Visitor Center is operated by the Niagara Tourism and Convention Corporation. We are conveniently located in the heart of the Downtown Niagara Falls Tourist District, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara USA including areas maps and brochures, itinerary planning assistance with our Visitor Services Representatives, tour referrals and attraction tickets, public restrooms, free WiFi and complimentary luggage storage. Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow. Fee for all day parking is $20USD from May to October and during special events.

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TripAdvisor Reviewer Highlights

Read all 146 reviews
Visitor rating
  • 60
    Excellent
  • 33
    Very good
  • 12
    Average
  • 6
    Poor
  • 2
    Terrible
Cool n cool place

Service open at 9am sharp, we waiting for public bus to downtown buffalo number 40a,at infrint the gate Cool service, good place, infomatives staffs

5 of 5 bubblesReviewed 4 weeks ago
Widiarto W
,
Bandung, Indonesia
via mobile
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146 Reviews from our TripAdvisor Community

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Showing 113: English reviews
New Delhi, India
Level Contributor
259 reviews
134 attraction reviews
common_n_attraction_reviews_1bd8 147 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Just like other visitor centers, there was lot of information around Niagara and what to do in the area but nothing spectacular as a tourist attraction. There is the IMAX movie theater located in, but that's not great as well. You can get maps and questions answered - that's about it.

Helpful?
Thank SerendipityIndia
Bandung, Indonesia
Level Contributor
40 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Service open at 9am sharp, we waiting for public bus to downtown buffalo number 40a,at infrint the gate Cool service, good place, infomatives staffs

Helpful?
Thank Widiarto W
New York
Level Contributor
27 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

The visitors center houses restrooms and a small eatery. Other than that there are loads of brochures from the area and a helpful information desk. It is also one of the trail-heads for the walk to the falls viewing esplanade.

Helpful?
Thank TravelerAtTimes
penang
Level Contributor
65 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 December 2016

We were a bit confused on where to walk, but the map provided by the center and a short explanation from the staff cleared it up for us. We had a good time walking around the park.

Helpful?
Thank justgoanywhere
Somerset, Pennsylvania
Level Contributor
181 reviews
75 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 30 November 2016

We entered and left the Niagara Fall State Park through the visitors center. There is a shop were you can buy all things Niagara Falls. There is a tour desk where you can sigh up for tours of the area and you can puchase tickets for things on the river and at the falls. There is a food court before... More 

Helpful?
Thank Casey1919
Jefferson, Georgia
Level Contributor
60 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 23 November 2016

The staff knew the answer to every question we had. Whether it was about a trolley, or bus, or parking or resturant, they had useful advice. Plus they offer a variety of maps and brochures to choose from.

Helpful?
Thank CBGeorgia
1 review
5 of 5 bubbles Reviewed 17 November 2016

I and friend was visiting the falls in November 2016. We were running a bit late and worrying about not getting to the airport on time. Luckily, the people from the official visitor center called a car for us, and it was $24 per person. We could have missed the flights if they didn't help us. They also allowed visitor... More 

Helpful?
Thank Kei C
Cleveland
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 November 2016

Just walked through had limited stores but it was very busy. Same souvenirs priced higher where you could get the same item at one of the street vendors for way less.

Helpful?
Thank Elsie C
Austin, Texas
Level Contributor
107 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 5 November 2016

The visitor center is staffed by a friendly and knowledgable staff who can help you plan out you activities in the park so you can see as much of as possible with out wasting time. There is a nice gift shop and it is centrally located.

Helpful?
Thank rwmoreau
Libby W, Media Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi rwmoreau, Thank you so much for your kind review! We're to happy to hear you had a memorable visit to Niagara Falls, USA! Hope to see you see again soon! More 

Phoenix, Arizona
Level Contributor
17 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 November 2016

The people @ desk are too good and help everyone in directions, attractions info and timings. Good to have one stop solution for tourists.

Helpful?
Thank Anilnr
Libby W, Media Marketing Manager at Niagara USA Official Visitor Center, responded to this review

Hi Anilnr! Thank you so much for your kind words! Hope to see you again soon! More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Niagara USA Official Visitor Center and other visitors
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Questions? Get answers from Niagara USA Official Visitor Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?