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Empire Cruise lines

29 North Water Street, Poughkeepsie, NY 12601
+1 315-934-4157
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Review Highlights
This Cruise Line is out of business for 2016 in Poughkeepsie and does not answer calls

After seeing a 2:30 Tuesday public cruise online at their website and trying for hours to get them... read more

Reviewed 31 July 2016
Jill K
High School class trip

After a delicious lunch at the Culinary, we enjoyed a very pleasant cruise with our class of high... read more

Reviewed 15 September 2015
123lsc
,
Greenwich, Connecticut
Read all 27 reviews
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  • Overview
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Overview
  • Excellent33%
  • Very good25%
  • Average18%
  • Poor7%
  • Terrible14%
31 Jul 2016
“This Cruise Line is out of business for 2016 in Poughkeepsie and does not answer calls”
15 Sep 2015
“High School class trip”
LOCATION
29 North Water Street, Poughkeepsie, NY 12601
CONTACT
Website
+1 315-934-4157

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Reviews (27)
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1 - 10 of 27 reviews

Reviewed 31 July 2016

After seeing a 2:30 Tuesday public cruise online at their website and trying for hours to get them to answer either of their lines (845) 345 8510 or (855) 266-4775 we decided to just drive there and get tickets. The address listed in the website...More

3  Thank Jill K
Reviewed 15 September 2015

After a delicious lunch at the Culinary, we enjoyed a very pleasant cruise with our class of high school seniors. The crew was most accommodating and the ride was relaxing and enjoyable.

Thank 123lsc
Reviewed 11 September 2015

This cruise was a big disappointment for me and my friends. We were told the staff was short handed - we did not realize that would mean getting our own drinks, being served 2 out of three of the advertised courses, cold food. I have...More

1  Thank jsalvado
Reviewed 23 August 2015 via mobile

Took the 11:30 cruise, buying tickets through Trip Adviser was very easy. They had our names when we got there but print out the purchase just in case. The boat was nice, nothing fancy. There was a birthday party aboard with many little kids. The...More

3  Thank Katherine S
Reviewed 28 July 2015

My husband and I had our anniversary dinner cruise on Empire . For starters we were greeted by Captain , Jeff Pyle and his crew . Such a friendly and professional staff . The boat was clean , the food was awesome ! The wait...More

2  Thank vampirella67
Reviewed 20 July 2015

My family and I have been treated better at fast food restaurants. First let me start by how RUDE the staff was to my elderly disabled parents who could not make it to the top of the ship of this dinner cruise. 8 of us...More

6  Thank bride2be598
Reviewed 9 July 2015

We did a dinner cruise last year. Cruise was great, but the food wasn't that great. I just think its hard to have food that was prepared ahead of time and delivered to the ship and then served later on.

3  Thank Cooperstown
Reviewed 24 June 2015 via mobile

Ok but not great. Everything struck me as average. Commentary was mostly canned. We waited a half hour for another tour bus to arrive which shortened our trip a bit. Didn't think that was fair. Great river. Must be something better to do.More

Thank Ralph111
EmpireCruiseLines, Owner at Empire Cruise lines, responded to this review

Good morning, Thank you for coming with us. We appreciate the feedback on the narration and will work on improving it. What date did you go on the cruise. We strive to leave on time and wish to look at the vessels departure logs to...More

Reviewed 13 October 2014

Cruised an hour up the Hudson from Poughkeepsie and an hour back. Captain and crew told us about the highlights along the way, regaled us with fun stories and generally made sure we had a great time. Boat is clean and up-to-date. Sit outside on...More

Thank bobsoccer
Reviewed 4 October 2014

We only had two and a half days in Poughkeepsie so we booked to go out on the cruise on our last morning. Unfortunately due to a lack of bookings, the time slot we booked was cancelled so they emailed in advance and we rebooked...More

2  Thank The_Concierge_8
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Questions & AnswersAsk a question
magzsr
Schedule and prices ??
28 July 2016|
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mary f
Are you going out today, Sat May 23 and if so are there different times that you go out on the water? I'm planning a trip to Poughkeepsie today and am interested in a boat ride for myself and two other people. Thanks.
23 May 2015|
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mary f
Are you going out today, Sat May 23 and if so are there different times that you go out on the water? I'm planning a trip to Poughkeepsie today and am interested in a boat ride for myself and two other people. Thanks.
23 May 2015|
What is your answer?
Posting guidelines
Submit