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Ruby City Gems & Minerals

130 E Main St, Franklin, NC 28734-3045
+1 828-524-3967
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Review Highlights
Fascinating Museum

Museum is fascinating with a wide selection of gems, minerals and fossils, and it's free! There are... read more

Reviewed 19 November 2017
EconMom
,
Jacksonville, Florida
Stop here first.

We visited this shop last saturday and was very happy with the service and information. We were... read more

Reviewed 21 October 2017
woodog11
,
Houston, Texas
Read all 34 reviews
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SEASONAL HOURS JANUARY 15TH - FEBRUARY 29TH OPEN THURSDAY, FRIDAY, SATURDAY 10AM - 5PM Open for season March 1st NC's largest Gem, Mineral and Jewelry Store & Museum.Franklin NC's largest and oldest Jewelry store & one stop crystal shop est. 1958. Largest selection of 14k & sterling silver, diamond & gemstone jewelry. Loose gemstones & Diamonds. 1000's of healing stones, rough and natural gems for cutting polishing & collecting. Gem carvings and home decor. "Real" Gem cutting and jewelry making services, ring sizing and repair all done onsite by experts with over 40 years experience. Rock Tumblers & grit, Gem cutting equipment and supplies. Fossils, Specimens, Gold panning & gem mining equipment, gem buckets and bags. MUSEUM of local gems as well as around the globe. World's largest Sapphire, shrunken head, largest privately held pre-columbian artifact collecting in the USA. Cool black light glow in the dark room. Very Educational!
  • Excellent82%
  • Very good11%
  • Average5%
  • Poor2%
  • Terrible0%
Travellers talk about
“great museum” (3 reviews)
“for sale” (7 reviews)
“gem shop” (2 reviews)
Closed
All hours
Hours Today: Closed
Suggested Duration: 1-2 hours
LOCATION
130 E Main St, Franklin, NC 28734-3045
CONTACT
Website
+1 828-524-3967
Write a ReviewReviews (34)
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"great museum"
in 3 reviews
"for sale"
in 7 reviews
"gem shop"
in 2 reviews
"jewelry store"
in 2 reviews
"museum is free"
in 2 reviews
"on display"
in 2 reviews
"the owner"
in 3 reviews
"fossils"
in 6 reviews
"slabs"
in 2 reviews
"cut"
in 6 reviews
"tumbler"
in 2 reviews
"browse"
in 2 reviews
"gems"
in 15 reviews
"rocks"
in 4 reviews
"crystals"
in 2 reviews
"amethyst"
in 2 reviews
"mining"
in 3 reviews
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1 - 10 of 34 reviews

Reviewed 19 November 2017

Museum is fascinating with a wide selection of gems, minerals and fossils, and it's free! There are many items that are for sale as well and a regular gem and jewelry store with a very wide selection, especially of locally sourced gems. Staff is friendly...More

Thank EconMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinKlatt, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 21 November 2017

We're so glad you came in and thanks for the great review! We are just a day trip away from a lot of major cities, Atlanta Ga., Asheville NC, Knoxville Tn., Greenville Sc. A lot of folks can spend an afternoon at our museum/store, have...More

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Reviewed 21 October 2017

We visited this shop last saturday and was very happy with the service and information. We were given information on local mining that was outstanding. We found over 27.5 carrots of sapphires ! This shop will facet or cut these stones and even place in...More

1  Thank woodog11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinKlatt, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 23 October 2017

Thank you so much!!! I am so proud to be the one carrying on the legacy of this 3 generation business and reviews like this is why I keep on going! Please feel free to contact us if ever you need supplies or help with...More

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Reviewed 13 September 2017

This is a good place to view some beautiful gems and minerals and artifacts. Their museum is free but there is a donation bottle so it would be considerate to leave a dollar or two per person to help keep it free. There are lots...More

Thank rockdoctor48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 15 September 2017

Your review is appreciated and thanks for the donation! You're absolutely right, without donations we would not be able to provide this museum for free. We have put thousands of dollars in lighting upgrades, re-labeling and cleaning in just the last 2 years and donations...More

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Reviewed 8 September 2017

You wouldn't look at the front of this store and assume that it would have a world of treasures, but it does. Not only do the have wonderful jewelry and gems for purchase, but a historical trip through time with fossils from several eras all...More

1  Thank Libby L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 9 September 2017

Thanks for the 5 star review! It's wonderful to get feedback (especially positive) to let us know how we're doing. It took us 2 years to renovate the store and museum and it was well worth it! Nothing but great responses and happy, even amazed...More

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Reviewed 28 July 2017 via mobile

All you need to know is this: our herd is as follows: 10, 15, 16, 22 year old boys, 22 year old girl, their parents and moi were here 45 minutes and everyone was a happy camper. The museum is small, but, has some excellent...More

Thank Laurie-Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 1 August 2017

Thanks for your review! yes our museum is small compared to some but we often get told we have things the Smithsonian does not have! Ruby City has the largest privately owned pre-columbian artifact collection on display! Its satisfied customers like you that make our...More

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Reviewed 21 July 2017

This shop is deceptively big. Had some interesting minerals and gems on display. The actual retail part is pretty lacking. Staff was not friendly. Worth stopping in to the exhibits in the back.More

Thank newyorkdoll4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 22 July 2017

Thank you for your review! As always we take them seriously and want to use your criticism in a positive manner. My apology about our staff not being friendly this is NOT the norm around here. As a 4 generation business we could not of...More

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Reviewed 30 June 2017

Nine of us, including 4 small children, stopped in to see what this was all about and were glad we did. The free (donations accepted) museum, with not only gems, itself is worth the stop and the staff is very friendly. I think we spent...More

Thank gobble2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 1 July 2017

Thanks Guys! Definitely remember you! Nice to see excitement over nature's wonders! Like you say, we are NOT a tourist trap and never have been. For over half a century (yes half a century) Ruby City has provided a 100% free museum of gems and...More

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Reviewed 25 October 2016

I had a couple of my native mined Sapphires cut and set into a pendant. It turned out beautifully! There were a few hiccups along the way (the 2 stones were put into 2 separate pendants and had to wait another 2 weeks for it...More

Thank Mo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 27 October 2016

Thanks for the great review! Because we personally serve each customer and each stone we process is individual, this type of work is not 100% science. WE ACTUALLY CUT YOUR STONE. No hype, no sleight of hand, no BS, only cutting and mounting by hand...More

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Reviewed 13 October 2016

I stopped in here in early October and was amazed at the variety and quality of gemstones, crystals and minerals. The owner is proudly third generation and he was very helpful and knowledgable. This is not your typical touristy gem shop. Highly recommend if you...More

Thank Sonia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 14 October 2016

You are correct when you say proud owner third generation......I began working for my family when I was 8 years old in 1974. My family taught me hard work, determination, honesty and fair business principles and I am proud to continue this into the next...More

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Reviewed 5 October 2016 via mobile

This store has a nice variety of stones, minerals and gems. I wanted some unset 2mm faceted gemstones. These are tiny! The ladies were patient and helpful working with these little gems and helped me find exactly what I wanted.More

Thank Rita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 14 October 2016

Thanks for the great review! All of us here are always patient with our customers whether they are newbies or experienced in rocks, gems, specimens and jewelry. We like to give all who come here that good experience they will remember and take back home...More

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