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Aktun Chen

Features Animals
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
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US$72.00*
and up
Viator Exclusive: Coba Ruins Early Access Tour with an Archaeologist and Cenote...
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US$107.10*
and up
Tulum with Underground Cenote and Caves from Cancun
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Overview
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An underground cave with spectacular rock formations.
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (120 reviews)
“dry cave” (35 reviews)
“zip lining” (145 reviews)
Closed Now
All hours
Hours Today: 9:30 AM - 5:30 PM
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
Website
+52 984 109 2061
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Reviews (1,169)
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1 - 10 of 762 reviews

Reviewed 2 days ago via mobile

Went last week and purchased 2 tours...the zip line and the cave tour. We absolutely loved the zip line...what a blast!! Our guides were Josue’ and Javier...they were excellent and made our first ever zip line experience a blast!! They also took great care to...More

Thank Linda Z
Reviewed 4 days ago via mobile

We did the Cave Tour and despite the cave is beautiful, our guide rushed through it as we would have been hunted. The tour for 33 USD was promised to last 45min-1h but was finished after 25 minutes! After waiting for more than 40 minutes...More

Thank Travelgeek90
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 days ago

Thanks for your comment The tours last between 45 minutes to 1 hour We will inmediately check this issue

Reviewed 2 weeks ago

Went as part on a half day excursion while staying at the ABBWR. Had a great time. Having never zip lined before and being slightly afraid of heights Henry and Josue were the perfect guides. Always felt safe and they made sure we had a...More

Thank RandJottawa
Reviewed 2 weeks ago

The cave is beautiful. Our guide was very knowledgeable. After our cave tour we went snorkeling in the cenote. What water is so relaxing. We wish we could have stayed longer.

Thank Wonderer83
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you for your comment

Reviewed 2 weeks ago

This is a really, REALLY nice place to visit while in the Tulum area. We had a great experience here, but were glad we rented a car at our resort and went alone. Those tours look like hell with all of those people taking turns....More

1  Thank redneckincanada
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you for your comment

Reviewed 3 weeks ago via mobile

We booked this through “Go Mexico” tours. We arrived and had a nice Mexican lunch. It was very organized. We then went to see a cave which was lite very nice and was nice. The guide provided us with information in English even though almost...More

Thank Alan27605
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 weeks ago

Many thanks! Greetings from all team!

Reviewed 4 weeks ago

I never dreamed that someday I would see, much less swim in a cenote! Our guide was fantastic! What a pleasure it was to learn all about the place and its history. He answered questions fully/ Since I was only a few months out of...More

Thank patthehat2017
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 weeks ago

Many thanks! Greetings from all team!

Reviewed 4 weeks ago via mobile

Fantastic day the guides was very informative and funny too. Lovely to see the various types of animals deers monkeys parrots and spiders😱 Swimming in the caves was amazing and unbelievable how clear the water was would recommend to anyone to go. Also loved the...More

Thank Scott T
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 weeks ago

Many thanks for your review!

Reviewed 4 weeks ago

Arrived here after our Coba Mayan Ruin trek, which was fantastic! Climbing the Pyramid was exciting! We were a party of 8 and 3 of us have never done zipline before. One person was extremely nervous, but the guides took great care of her. 10...More

Thank Andrea K
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you for your comments

A TripAdvisor Member
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Reviewed 4 weeks ago via mobile

If traveling with kids this cenote tour is a great option. The staff is friendly. Due to the amount of publicity this trip has a more tourist vide, but not as much as bigger parks in the area. The cenote is beautiful especially if you...More

Thank A TripAdvisor Member
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you for your comment

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Questions & Answers
Keith2424
28 October 2017|
AnswerShow all 5 answers
Response from DenverMama2017 | Reviewed this property |
Keep in mind the cenote is not large so "walking through" is only a really short path around the edge. There is an underground cave tour on the same property which includes a bridge across a cenote if that's more your speed... More
1
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vanislandgirl79
24 August 2017|
AnswerShow all 8 answers
Response from Lorenzo A | Property representative |
Hi You can take a colectivo at the highway and drop off at our highway entrance We have a free shuttle from our highway entrance to reception There is a security man that call you a van
1
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lovethesunNashville
5 April 2017|
AnswerShow all 2 answers
Response from Lorenzo A | Property representative |
Hi If you book online on attendance you will get a 20 % off for the combo and Lunch The price with the discount is 85 us
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