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Address: Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
Phone Number: +52 984 109 2061
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Mon - Sat 09:00 - 17:00

An underground cave with spectacular rock formations.

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TripAdvisor Reviewer Highlights

Read all 890 reviews
Visitor rating
  • 417
  • 143
    Very good
  • 33
  • 6
  • 7
Fantastic Experience for the Whole Family!

National Geographic rated this place highly and we found out why! Lots to do for the whole family and not crowded.

5 of 5 bubblesReviewed 1 week ago
Tamara S

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890 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Vancouver, BC, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

My boyfriend and I went to Aktun Chen to do the ziplines and cenote tour. I had never tried ziplining before so it was a bit scary at first but I started to get the hang of it with the help of the guides. There were lots of animals on site, which was cool to see. The dry cenote tour... More 

Thank Christina J
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

The zip lines were like any other. Can't tell the difference between them. The so called cenotes snorkeling tour was a joke. It was the size of someone's back yard and except for a few catfish there were none. I've been to cenotes and snorkeled them, this was a waste. The guys doing the zip line were great, the cenotes... More 

1 Thank 123goindiana
Level Contributor
6 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

National Geographic rated this place highly and we found out why! Lots to do for the whole family and not crowded.

Thank Tamara S
London, United Kingdom
Level Contributor
281 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Visited here with my husband on a weekday afternoon and we were the only visitors with our guide Rodrigo, so it was in fact a very private tour for us. Interior of the cave and all the surroundings were in its natural formation with pristine condition of the stalactites and stalagmites. The lighting was very subdued and the whole cave... More 

1 Thank Doolie77
Grande Prairie, Alberta
Level Contributor
15 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We ate at the restaurant and swam the caves, it was truly amazing! The food was amazing and they were so fast to accommodate larger groups, but this place did not feel busy at all. The roads are crazy narrow and winding so know where you are going.The cenote is so clear it's beautiful so please respect the no sunscreen/repellent... More 

Thank Mooses10
A TripAdvisor Member
4 of 5 bubbles Reviewed 4 weeks ago via mobile

After snorkeling & rain we were tired of getting wet, BUT we wanted to experience a cenote since it's a feature unique to the Yucatán. Most cenotes are for swimming and snorkeling. After asking around, we found this place. It is a 3.5km drive from the highway on an ok dirt road. We were lucky to get a tour right... More 

Thank A TripAdvisor Member
Combe Martin, United Kingdom
Level Contributor
28 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

Went on he zip wire again. Went round the senote but did not do the caves this time. Great day out with very few people there.

Thank J0dy
Vassalboro, Maine
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

This place was amazing! At first I thought it would be too cold but it was refreshing! It was so clear almost like a mirror image. The staff that took us were incredible. So knowledgeable about the history.

Thank labdoc012000
Newcastle upon Tyne, United Kingdom
Level Contributor
30 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 25 October 2016 via mobile

I booked this trip with Thomson as we also went to see turtles. The cave was so beautiful I was worried before I saw it but when I got there is was big. We snorkel around the cave and I saw a couple of fish. This is definitely a must thing to do in Mexico.

Thank Danielle m
Wishaw, United Kingdom
Level Contributor
25 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 October 2016 via mobile

Guides are full of knowledge and so enthusiastic about the area and their heritage. Swimming in the underground cenote was the highlight of my holiday. Would definitely recommend. All snorkel gear and life vest provided. Even our non-swimmer gad a great time. The guide took them through other caves so they could see us swimming with the fishes. 5stars


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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?