7Reviews0Q&A
Reviews
Traveller rating
- 5
- 1
- 0
- 0
- 1
Traveller type
Time of year
Language
Selected filters
- Filter
- English
Popular mentions
Have received terrible service. Ordered a £300+ chair that is now a month and a half overdue (with a 2 month delivery timeline already). Brought it up to their customer service who take no responsibility nor do they keep me updated. Horrific. Also have gladly taken the cash for the chair. Avoid at all costs. Very disappointed. Now left with the idea for a birthday gift which is over a month late, and will be three months late by the time I order again from elsewhere - could have been avoided by proper communication (and checking parcels have actually arrived before you tick them off). Don’t really leave reviews but had to leave several around the web as the service has been truly horrific. Hopefully you will do better for others.…
Read more
Date of experience: December 2020
Helpful
Customer service is exceptional. Really lovely owners who have gone the extra mile for me. Really recommend this shop. Thanks Vicky for all your help and patience.
Read more
Date of experience: April 2020
Helpful
This shop has everything you could ever want for the design conscious shopper. Whether it is for your own home or buying a gift you will find it here.Vicky the shop owner is very helpful and always back to you prompt with any queries. Always a great shopping experience.
Read more
Date of experience: April 2016
Helpful
Papillon is an great place to find cool modern design - they stock a great range of Vitra furniture an accessories, and are able to source loads of interesting and different pieces for a contemporary home. We have bought a few things from here - a Mueller bed from Germany and Vitra floating shelves - everyone loves them because they are so unusual. Vicky is really helpful and goes out of her way to offer great deals. She's always on hand to answer queries and keeps us up to date on the progress of our orders. Highly recommended.…
Read more
Date of experience: March 2016
Helpful
Coming out of the old town heading up to Turner Centre we found this fabulous shop on the opposite corner - so pleased we did...the more you look the more you see! The display furniture has real Wow factor and the stylish designer kitchen and home pieces made Papillon my one-stop shop at Christmas. And how refreshing to see traditional style early learning toys that don't take batteries!…
Read more
Date of experience: December 2013
Helpful