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KitchenAid Experience Retail Center

423 S Broadway St, Greenville, OH 45331-1907
+1 888-886-8318
Review Highlights
9/13/17 MIKE was the tour guide at the Factory tour/ after we came into town for the store.

Sadly we missed the cooking Demo at the store. Lots of products for purchase and if you go... read more

Reviewed 4 weeks ago
Paula R
via mobile
Be sure to head downstairs

An interesting experience to browse quality kitchen items and visit a museum at the same time. The... read more

Reviewed 11 September 2017
Chris L
Niles, Michigan
Read all 91 reviews
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The KitchenAid Experience retail center brings our passion alive through exceptional products, cooking demonstrations and exciting events that celebrate the spirit and pride that is KitchenAid. Explore the store to find the most complete collection of first-quality countertop and culinary products made by KitchenAid. You'll find all the special KitchenAid colors, styles and accessories you've been wanting as well as any innovative, new products KitchenAid is constantly developing. Our complete line of gadgets, bakeware, cookware, cutlery, and textiles will fit the needs of everyone on your gift list.
  • Excellent60%
  • Very good28%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“factory tour” (18 reviews)
“annie oakley” (6 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 6:00 PM
Suggested Duration: 1-2 hours
423 S Broadway St, Greenville, OH 45331-1907
+1 888-886-8318

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Reviews (91)
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1 - 10 of 90 reviews

Reviewed 4 weeks ago via mobile

Sadly we missed the cooking Demo at the store. Lots of products for purchase and if you go downstairs they have a mini Museum. It will not take long to browse the store and check out the Museum. We did not purchase anything. Would be...More

Thank Paula R
Reviewed 11 September 2017

An interesting experience to browse quality kitchen items and visit a museum at the same time. The basement has marked- down and refurbished items as well as appliances from the decades that become a trip down memory lane for us baby boomers. The old items...More

Thank Chris L
Reviewed 10 August 2017 via mobile

Love this place, especially during their sale in July which we missed this year. Has a mini museum downstairs with a history of KitchenAid.

Thank Benjamin L
Reviewed 1 August 2017

Went specifically for the annual sale, it was Saturday & it was packed. Everything KitchenAid makes was there & on sale, some things you never knew existed. The checkout lines was organized with people directing you where the line began, it did move faster than...More

Thank ILovetoTravelX2
Reviewed 20 July 2017 via mobile

Oh my it's fun to go and see all the Kitchen small appliances and gadgets. The employees are very helpful and friendly. Very unique shopping experience

Thank Kathy M
A TripAdvisor Member
Reviewed 14 July 2017 via mobile

We drove 90 minutes for the tour and retail experience. The tour lasted 20 minutes and half the store is closed to prep for a sale that is two weeks from now. Needless to say, exceptionally disappointing!

3  Thank A TripAdvisor Member
Reviewed 10 July 2017

If you are a brand purist and Kitchen Aid is your brand ......this is the place for you. Anything you can imagine is likely to be found here in Kitchen Aid multicolor choices! Attended the cooking class that was a disappointment for such a nice...More

Thank Steven S
Reviewed 23 June 2017

I love the quality of their merchandise. The prices are a little high, but you get what you pay for. The staff is very friendly and helpful.

Thank 706arlenek
Reviewed 2 June 2017

Came here after visiting the Kitchenaid factory. Our group made apple dumplings ($5) which we came back to eat after lunch. They have every KitchenAid appliance and gadget imaginable. The staff varied. Some were very helpful, answering questions about uses for our mixers etc. Some...More

Thank mauricesbelle
Reviewed 1 June 2017

We enjoyed seeing the Kitchen Aid Center, the tiny museum was very interesting. Amazing how they haven't changed the look a lot over the years. What ever colour you could dream of seems to be available. I didn't realize Kitchen Aid had so many other...More

Thank BG&BMC
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Questions & Answers
David H
24 July 2017|
AnswerShow all 3 answers
Response from BG&BMC | Reviewed this property |
Sorry we only visited it while traveling through the area. Heard others say what great deals you would get! Good luck with your shopping...hope you get a great gift if you go early!
Aye B
25 February 2015|
Response from SherryBerry711 | Reviewed this property |
Hello! Yes there are specific times. Tues-Fri at 12:30p depending on manufacturing schedules. Best to call ahead 1-800-961-0959 or check out their website Experience Retail Center KitchenAid and click on "Plan your Visit... More