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The Hershey Story

Certificate of Excellence
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Address: 63 W Chocolate Ave, Hershey, PA 17033
Phone Number:
+1 717-534-8939
10:00 - 17:00
Open now
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Sun - Sat 10:00 - 17:00

Hershey starts here! How did Milton Hershey go from bankruptcy to...

Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.

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TripAdvisor Reviewer Highlights

Read all 1,268 reviews
Visitor rating
  • 670
  • 390
    Very good
  • 148
  • 28
  • 14
Educational and Fun

Had a great time learning more about Milton Hershey. The tasting was awesome and the staff were very friendly.

Reviewed 2 days ago
Mount Pulaski, Illinois
via mobile
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1,268 Reviews from our TripAdvisor Community

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Showing 1,250: English reviews
Dover, New Hampshire
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

My daughters and grand daughters traveled from New England and DC to revisit all of our fond childhood memories at Hershey. When I made an inquiry at the front desk of the museum, the young dark haired lady nodded and continued to look at her computer (no one else was in line or near). I made a second inquiry about... More 

Thank Jaye3724
Mount Pulaski, Illinois
Level Contributor
5 reviews
3 attraction reviews
Reviewed 2 days ago NEW via mobile

Had a great time learning more about Milton Hershey. The tasting was awesome and the staff were very friendly.

Thank Laceyann2009
Wilbraham, Massachusetts
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Absolutely LOVED this museum. We learned so much about Milton Hershey, very impressive man. He was an extraordinary philanthropist devoting his wealth to serve mankind. So much info to take in, spent a great deal of time there. Lots of interactive displays for children as well. There was a make your own chocolate lab which was quite fun and educational,... More 

Thank anitabz2016
Wallhausen, Germany
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

Really enjoyed the briefing by the staff and reading each of the stations, and finding out exactly how difficult it was in the establishment years, and also what it took for an employee to earn a decent wage. Very impressed.

Thank SmittyK66
Level Contributor
47 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW via mobile

Spent more time here than planned. Kids enjoyed searching for clues throughout the place. Adults loved reading the who's and whys and what's about Mr. Hershey and his family. He truly was an innovator and glad to see his vision still lives on! The layouts and ways of learning was well thought out, and fun!!

Thank ShawnitaM
Hummelstown, Pennsylvania
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We just live down the street, but we love to visit! Interactives and nice museum. Splurge for the chocolate making class, it's really fun. Lunch is expensive at the restaurant, but the sandwiches were really good. There is a coupon in one of the area discount books to make it a bit more affordable

Thank lisafQ4127DV
Summerfield, NC
Level Contributor
5 reviews
Reviewed 5 days ago NEW

We were pleasantly surprised with this visit to the Hershey store. A beautiful place to see and an awesome gift shop. We had no idea that Hershey P.A. was as beautiful as it is. We enjoyed our brief visit as we stopped to spend the night on our way to New York City.

Thank Yisraela
Tampa, Florida
Level Contributor
25 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

My hubby and I thoroughly enjoyed The Hershey Story. This museum is dedicated to Milton Hershey. It's a detailed background story of his dreams, his visions, his life, and his business practices. We did the chocolate flight tasting from around the world, we also completed the factory exhibit. My husband passed the factory stations with flying colors, me well that's... More 

Thank Keona W
Daytona Beach, Florida
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

I personally loved reading the history of Hershey on the walls of the museum and looking at the olden photos. But my 11, 8, and 3 year old kept asking "can we go now?" We did not make it in time to do the Chocolate Lab, maybe they would have enjoyed that part... so I recommend to come in time... More 

Thank genus-st
Columbus, Ohio
Level Contributor
24 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This is a must see if your in the area. I was amazed at what a quality job they have done with this. I would recommend this to anyone.

Thank APowell125

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?