The Scarlet Spa

The Scarlet Spa, Mawgan Porth: Address, Phone Number, The Scarlet Spa Reviews: 5/5

The Scarlet Spa
5
About
Combining traditional wisdom with a bit of a Cornish twist to offer you balance, inspiration and a moment to catch yourself. A world away from the usual beauty offerings and promises of everlasting youth. Blending holistic therapies and massage techniques, we offer our guests bespoke treatments and spa experiences. "A calm, restorative place where life is allowed to slow down and people can take time to rediscover themselves and each other." Steph Crosby - Spa Manager
Suggest edits to improve what we show.
Improve this listing
Popular mentions

5.0
132 reviews
Excellent
112
Very good
15
Average
4
Poor
1
Terrible
0

Charlotte C
Bournemouth, UK107 contributions
What a beauty!
May 2021
Visited here as an anniversary treat and enjoyed the Spend Time Together Spa Day which included the hammam experience for 45 minutes, 30 minutes in the cliff-top hot tub and a three course lunch (the big pull was the clifftop hot tub).
Staff are lovely, with good covid-measures in place. Small car park so you need to leave your keys with the valet in case he needs to move the cars around to let others out. Incredible views over Mawgan Porth. Lovely indoor pool and also really liked the outdoor natural pool (even if it was freezing!) Also loved the clifftop sauna. Steam rooms not open yet due to covid restrictions but everything else was available.
Got offered drinks in the hot tub, but no menu provided so you are flying blind a little and we were later charged about £20 for two glasses of prosecco. Chef has recently changed so the lunch menu was a little different than advertised and, to be honest, it was more about the art than substance in our personal opinion (we're not really fancy restaurant types) but it was still nice and we could sit in our robes whilst eating which was good too. We also weren't served lunch until 1:45 so we were a little hungry by then (we arrived at 10am).
We were there from 10am until about 4pm so you can enjoy a full day here. You are given a 'menu' of your day so and the staff act as hosts so they come and get you before each activity. Payment was a little tricky (beware they don't take cash in the spa at the moment which caused some issues for the couple ahead of us) and bar/restaurant charges have to be paid separately to your spa charges which meant that the lovely receptionist had to keep running up and down the stairs to help you find the right place to pay.
Would absolutely recommend it here, sitting in a hot tub overlooking the beach with a glass of prosecco is about as good as it gets!
Written 25 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

SSwmn
Devon, UK14 contributions
Wonderful Adult only break we loved everything about it!
Aug 2020
The Scarlet was everything we hoped for and more it was certainly a change for us with this type of hotel, very eco friendly and modern, it was perfect for us so quiet and tranquil an oasis of calm away from the madding crowds of Cornwall in the middle of the busy summer holidays, somewhere we could relax
The hotel was spotlessly cleaned all time we were there and the staff all so lovely friendly and efficient service was excellent at all times.
As soon as you arrive you are made to feel so welcome and their is always a member of staff on hand that magically appears as soon as you go into the entrance lobby/lounge.
We had a lovely spacious room overlooking the beach and enjoyed our swims in the indoor and outdoor pool and our session in the hot tub overlooking the beach with a glass of bubbly!
Written 20 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Beth M
4 contributions
Amazing experience
Nov 2019 • Solo
I booked this spa day as a treat for myself after a tough few months - and it ticked all the boxes. As an outdoorsy person who dosnt often go to spas I loved the sea views from the whole spa, and the outdoor hot tub and sauna were so perfect. The natural outdoor pool was refreshing and beautiful.

My massage treatment was out of this world - professional, caring and so relaxing.

The staff were so friendly and attentive (but not too much) throughout, remembered your name and helped contribute to the nurturing environment.

I think what also sets this spa apart is the attention to detail - little things like the sculptures, hanging pods to relax in, herbal tea to help yourself to. However it still manages to feel down-to-earth and not pretentious which is a really plus. Thanks all!
Written 13 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
It is the aim of the spa team here that all our guests go away feeling just as you have. Our location and outdoor aspects certainly bring the indoors and outdoors in. Many thanks for taking the time to share your Scarlet spa day experience. All the best Lisa B (Deputy House Manager)
Written 29 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Me0292
Cornwall, UK27 contributions
Birthday Spa day
Oct 2019 • Friends
We loved the spa. It was beautiful. Our host Sally (I apologise if I have her name wrong) was lovely. Super friendly and very approachable. We particularly enjoyed the beautiful outdoor hot tub. That is a definite must if you visit. We particularly liked the fact it was still. We also took part in the couple’s rhassoul. However we are sisters and we wouldn’t say it’s limited to couples and it is good fun with friends. It was relaxing and my skin was lovely afterwards. The lunch was lovely. The only downfall was that our main was given to a table close by who ordered the same. As a result we had quite a wait some time for our main. In the spa we had ordered cocktails and they took forty five minutes. The hosts in the spa were superb and apologised and removed the cost of the cocktails from our bill. After the spa day we went upstairs for drinks in the bar. A staff member was either interviewing or appraising someone. I found that uncomfortable and not entirely appropriate when customers can hear the conversation. We heard about her previous employment/position. We then decided to sit in the upstairs bar area to give them some privacy.

All in all it was lovely. Just a few small points that prevented me from leaving excellent feedback. We did enjoy the spa and we will probably visit again in the future.
Written 21 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
I’m delighted to read just how much you enjoyed your spa day. As you say, the hot tubs and rhassoul are a fabulous experience whether you are friends or a couple. Thank you for your other comments, your thoughts and insights are very welcome as they help us to continue to grow and evolve. All the best Lisa B (House Manager)
Written 29 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sheenu
1 contribution
Nice!
Oct 2019
Awesome location, food was nice but not great, massage was good, staff were all friendly, hot tub experience was the best but alas we couldn't sleep all night as the draft coming through the patio doors into our bedroom was so loud it kept us wide awake...and when conveyed this to the staff reception I was told "it was drafty downstairs for her too"! Now that is something!! :)
Written 19 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave your feedback. I’m pleased that overall you had a nice time and that you especially enjoyed our hot tubs. I’m so sorry that that you didn’t get much sleep, it is our intention that our guests go away feeling refreshed and rejuvenated, it would be wonderful to speak with you regarding your experience, please do get in touch lisa.barlow@scarlethotel.co.uk, all the best Lisa B (House Manager)
Written 29 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Moira S
Cambridge, UK15 contributions
Spa day
We came here for spa day ,While saying at their cheaper family hotel .Lovely location ,Spa nice ,Although could have been mopped as soaking in changing rooms.Seemed few staff around but the ones we did see were lovely .
Stayed for dinner,it was nice ,Wine waiter was very helpful in choosing wines suitable for our food .
We ordered a G&T each ,We were asked if we wanted a large so we did ,When getting the bill they were £30 ,charged for 4 single gins at £7.50 each !!
We did like the Scarlet ,But its layout seemed a bit odd !!!
Written 8 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to share your Scarlet spa experience and I’m pleased that on the whole you had a nice day and that you enjoyed your dinner and wine experience with us. Best wishes Lisa B (House Manager)
Written 18 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

brendan c
35 contributions
Great spa
We were staying in self catering accommodation close to this hotel. My wife and daughter had a great spa day at the Scarlet hotel so much so they cannot wait till our next visit to Cornwall and we will possibly plan on staying here for our next visit, the hotel and amenities and it’s position are ideal.
Written 14 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
I am so pleased that your wife and daughter had such a great time in our Ayurvedic spa, thank you for taking the time to recommend us. Do come and stay with us when you are next in Cornwall, all the best, Jennie (Senior House Manager)
Written 19 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Crayfish
Plymouth, UK36 contributions
Relaxing spa day
Jul 2019 • Friends
Me and a friend came here for a Spa day and wanted to relax. The spa is quiet and relaxing with excellent views. The staff look after you the whole day. The treatment was amazing. We upgraded our lunch and the food was delicious. We went into the hot tub and had a glass of Prosecco which had a excellent view of the sea.
It was demoralising to find that the dressing gowns didn’t fit and I wouldn’t say I’m a big lady. The changing rooms were unisex and changing room/shower cubicle off it. There was no real space to smarten up i.e. dry my hair or reapply makeup. I felt these issues were a bit of a let down for the spa. I felt the spa itself was a bit small compared to other spas I have been to, but the position of the spa and view does enhance the appeal. At the end of the day we had to look around and find someone to settle our bill and get our car.
Written 3 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
I am so pleased that you had a relaxing day and delicious lunch with the Scarlet Spa. We do have a space in the changing areas with a mirror, hair straighteners and hair dryers amongst other beauty items, I am sorry if this was not pointed out to you when you were shown round the spa. I am disappointed that you were not offered a different size of robe, as we have a selection of sizes for our guests - thank you for letting us know and I am sorry that you felt demoralised, this was certainly no our intention. Thank you again for taking the time to leave us a review, all the best, Jennie (Senior House Manager)
Written 4 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hojiro Same
Antwerp69 contributions
Excellent Spa in an excellent hotel
Jul 2019 • Couples
Very professional spa, with a wide variety of available treatments. It also has a nice pool. Very friendly staff.
Written 23 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you again for you taking the time to review the various elements of the hotel that you have enjoyed. I am so pleased that you have been well looked after by our team and enjoyed the facilities. All the best, Jennie (Senior House Manager)
Written 24 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sophie C
1 contribution
Surprise Birthday Spa day
I booked the ‘time together’ spa day as a surprise for my partners birthday, and what a fantastic day we had together. From booking through to departure on the day, the Scarlet team were very attentive, welcoming and professional, nothing was too much trouble.
We enjoyed ice drinks in the cliff top hot tub over looking the Atlantic Ocean, followed my a healthy two course lunch, a sensual rhassoul experience and unlimited use of the indoor pool, sauna, meditation room, relaxation areas and natural outdoor pool.
The facilities are excellent, you have everything you need available from unlimited water and herbal tea to washing products, hair dryers, straighteners, slippers, towels and bathrobes. Literally all you need to bring with you is swim wear and a good book!

Overall, we would highly recommend the spa experience for something extra special. Thank you to the team for making my partners birthday surprise a truly memorable one.
Written 14 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
And a big thank you to you for taking the time to share your Scarlet Spa day experience. This is just how we intend for our guests to leave and gives us immense satisfaction. Well done you for such a wonderful birthday gift, we hope you will be back to create more Scarlet moments. Best wishes, Lisa B (Deputy House Manger)
Written 18 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 129
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing