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Ballina Visitor Information Centre

Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
+61 2 6686 3484
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Always helpful

A quick pop in for tourist maps to Byron Bay. great information about things to see along the... read more

Reviewed 1 week ago
Lesley N
,
Sydney, Australia
EXTREMLEY HELPFUL & INFORMATIVE - JUST ASK - THEY KNOW.

Called in here to get the low down on what to see and do, for a short mini break. Got the maps... read more

Reviewed 11 May 2018
mikemainwaring
,
Urunga, Australia
Read all 148 reviews
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The friendly staff at the Ballina Visitor Information Centre offer a complete Ballina Coast & Hinterland holiday booking service as well as maps, brochures and the local knowledge to help you make the most of your adventure to our region.
  • Excellent63%
  • Very good33%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
“helpful staff” (9 reviews)
“first stop” (5 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
CONTACT
Website
+61 2 6686 3484
Write a ReviewReviews (148)
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"information centre"
in 19 reviews
"helpful staff"
in 9 reviews
"first stop"
in 5 reviews
"local attractions"
in 5 reviews
"excellent service"
in 4 reviews
"central location"
in 2 reviews
"tourist office"
in 2 reviews
"next door"
in 3 reviews
"great staff"
in 3 reviews
"lennox head"
in 4 reviews
"closing time"
in 2 reviews
"maritime museum"
in 4 reviews
"northern rivers"
in 2 reviews
"brochure"
in 18 reviews
"lady"
in 9 reviews
"accommodation"
in 9 reviews
"ladies"
in 7 reviews
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1 - 10 of 147 reviews

Reviewed 1 week ago

A quick pop in for tourist maps to Byron Bay. great information about things to see along the way. The information centre is easy to find, plenty of parking (for now. the new swimming centre is about to open) and the staff are always helpful.

Thank Lesley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2018

Called in here to get the low down on what to see and do, for a short mini break. Got the maps, feed back on were to get a good meal. Friendly staff, thanks to you both. Michael & Anne / URUNGA.

Thank mikemainwaring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Got information about our itinerary, as well as maps of it. The attendant was very professional and helpful.More

Thank Arie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 8 April 2018

Hi Arie Many thanks for reviewing the service of the Ballina Visitor Information Centre. We always love hearing feedback and it's great to know what people are coming in to the Centre to learn about in our region. We hope you have an excellent time....More

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Reviewed 4 March 2018 via mobile

Central location. Fantastic array of local tourist information. Next door to Library and free parking. No wifi.

Thank michaelbU6320WY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018

the centre was very small with limited stock inside, BUT the staff member on duty was very friendly and hospitable. Great view out onto the river

Thank kimstravels20172017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 19 February 2018

Hi Kimtravels20172017 Thank you for your review of the Ballina Visitor Information Centre. We hope you had a great time on the Ballina Coast & Hinterland. Warm regards from the Team at Ballina Visitor Information Centre

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Reviewed 30 January 2018

We called at this tourist office to establish what there was to see in the area. The lady who helped us provided with maps and places to see and do on our way down to Sydney from Queensland. The Coastal Explorer magazine that she gave...More

Thank ChrisGibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 19 February 2018

Hi ChrisGibbs Thanks for calling into the Ballina VIC during your visit. It is a pleasure to read that our staff members went above and beyond to assist you. Wishing you a very safe and happy onward journey. Warm regards The team at Ballina Visitor...More

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Reviewed 2 December 2017 via mobile

Staff were great, we were only in town for 3 days and they helped us out with things we good do with our young baby. Plenty of info for the surrounding areas. Worth a visit if in town for a few days.

Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 4 December 2017

Hi Anthony R Thank you for your review of our Visitor Information Centre in Ballina we appreciate your comments. Safe travels with your young baby. From the Team at Ballina Visitor Information Centre

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Reviewed 24 October 2017

Tourist Information Centres vary greatly from town to town. My experience in Ballina today was excellent. The lady who helped was very pleasant, extremely knowlegable and happily provided every resource I needed,More

Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 30 October 2017

Hi Brian Thank you for reviewing the Ballina Visitor Information Centre and providing such positive feedback for our Centre. It is wonderful to hear our staff have the appropriate knowledge, resources and are providing visitors with good service. Warm regards The Team at Ballina Visitor...More

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Reviewed 23 September 2017

I needed a new fishing licence so googled the nearest location. I was surprised by the amount of information available in the centre. Also easy parking right in front. Staff were helpful.

Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 25 September 2017

Hi Tom Thank you for this feedback Tom, fishing licences is a matter we are constantly reviewing so appreciate your feedback. Hope you enjoyed the fishing adventure. Warm regards The team at Ballina Visitor Information Centre

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Reviewed 21 September 2017

You can pick up good information here and the staff are great. Tell them what you want to experience and they will be a great guide. I wanted to go to Byron only but they suggested Lennox Head on the way and I was happy...More

Thank AussieRicho1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 25 September 2017

G'day AussieRich01 Thank you for reviewing the Ballina Visitor Information Centre. We hope you enjoyed the stop at Lennox Head enroute to Byron Bay. Pleased to hear the staff provided you with extra information that suited your requirements. Warm regards The team at Ballina Visitor...More

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Nearby
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Ask a question
Questions & Answers
eyesandears2014
25 July 2016|
Answer
Response from DiscoverBallina | Property representative |
HI EyesAndEars, we have a number of bike hire's available in Ballina. please check out the below links. The Bicycle Emporuim - (02) 6681 4054 Transition Cycles - (02) 6686 6522 Sunrise Cycles - (02) 6680 9590 Byron... More
0
Votes
Jacquie L
25 May 2016|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Good Afternoon Jacquie, Thank you for your enquiry. There are a couple of places in Ballina that provide this service. I have listed a couple below: Frangipani Beauty Spa: (02) 6686 8486 North Coast Medi Spa: (02) 6686... More
0
Votes
Kahutere
26 May 2015|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Hi Kahutere We have a range of accommodation options from caravan parks, to hotels & motels to self contained units.The Ballina Visitor Information Centre have provided a brochure on each accommodation type with a listing... More
0
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