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Ballina Visitor Information Centre

Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
+61 2 6686 3484
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Review Highlights
Family Holiday

Staff were great, we were only in town for 3 days and they helped us out with things we good do... read more

Reviewed 2 weeks ago
Anthony R
,
Townsville, Australia
via mobile
Much better than most

Tourist Information Centres vary greatly from town to town. My experience in Ballina today was... read more

Reviewed 24 October 2017
Brian T
,
Nambucca Heads, Australia
Read all 143 reviews
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The friendly staff at the Ballina Visitor Information Centre offer a complete Ballina Coast & Hinterland holiday booking service as well as maps, brochures and the local knowledge to help you make the most of your adventure to our region.
  • Excellent64%
  • Very good32%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
“helpful staff” (9 reviews)
“first stop” (5 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
Write a ReviewReviews (143)
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1 - 10 of 142 reviews

Reviewed 2 weeks ago via mobile

Staff were great, we were only in town for 3 days and they helped us out with things we good do with our young baby. Plenty of info for the surrounding areas. Worth a visit if in town for a few days.

Thank Anthony R
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 1 week ago

Hi Anthony R Thank you for your review of our Visitor Information Centre in Ballina we appreciate your comments. Safe travels with your young baby. From the Team at Ballina Visitor Information Centre

Reviewed 24 October 2017

Tourist Information Centres vary greatly from town to town. My experience in Ballina today was excellent. The lady who helped was very pleasant, extremely knowlegable and happily provided every resource I needed,More

Thank Brian T
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 30 October 2017

Hi Brian Thank you for reviewing the Ballina Visitor Information Centre and providing such positive feedback for our Centre. It is wonderful to hear our staff have the appropriate knowledge, resources and are providing visitors with good service. Warm regards The Team at Ballina Visitor...More

Reviewed 23 September 2017

I needed a new fishing licence so googled the nearest location. I was surprised by the amount of information available in the centre. Also easy parking right in front. Staff were helpful.

Thank Tom C
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 25 September 2017

Hi Tom Thank you for this feedback Tom, fishing licences is a matter we are constantly reviewing so appreciate your feedback. Hope you enjoyed the fishing adventure. Warm regards The team at Ballina Visitor Information Centre

Reviewed 21 September 2017

You can pick up good information here and the staff are great. Tell them what you want to experience and they will be a great guide. I wanted to go to Byron only but they suggested Lennox Head on the way and I was happy...More

Thank AussieRicho1
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 25 September 2017

G'day AussieRich01 Thank you for reviewing the Ballina Visitor Information Centre. We hope you enjoyed the stop at Lennox Head enroute to Byron Bay. Pleased to hear the staff provided you with extra information that suited your requirements. Warm regards The team at Ballina Visitor...More

Reviewed 14 September 2017

Staff very helpful and knowledgible. Large selection of brochures on self drive, tours, attractions . Make sure you visit the Marine Museum on the river behind the info centreMore

Thank 9point5andlyn
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 18 September 2017

Hi 9point5andlyn Thank you for stopping in at the Ballina Visitor Information Centre and providing us with feedback, we appreciate it. Great recommendation to also visit the Ballina Naval and Maritime Museum. We wish you a safe and happy journey. Warm regards The Team at...More

Reviewed 28 July 2017 via mobile

I always make it a habit to visit the Ballina Visitor information Centre when we arrive in Ballina. They have a very convenient info sheet that I pick up which includes activities happening each week. It is also available online. They are always friendly and...More

Thank Kaza662
Reviewed 15 June 2017

We found the staff at the Information Centre to be so very pleasant and helpful. Information Centres are usually our first port of call when we arrive in any town and Ballina Information Centre was able to answer our queries and provide directions that we...More

Thank Yvonne W
Reviewed 23 May 2017

Situated next to the Ballina Maritime Museum the Information Centre is well worth a visit. Information is easily accessible and if you are not sure the delightful staff are there to provide assistance.

Thank Bill A
Reviewed 2 May 2017

The lady staffing the information on the two occasions I visited was very knowledgable about the local district. I found her very helpful in pointing out local attractions

Thank darleena214
Reviewed 9 April 2017

We visited the centre to enquire about accommodation. Accommodation can be booked by the centre. The staff were friendly, informative and extremely helpful.

Thank broomsmelbourne
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Questions & Answers
eyesandears2014
25 July 2016|
Answer
Response from DiscoverBallina | Property representative |
HI EyesAndEars, we have a number of bike hire's available in Ballina. please check out the below links. The Bicycle Emporuim - (02) 6681 4054 Transition Cycles - (02) 6686 6522 Sunrise Cycles - (02) 6680 9590 Byron... More
0
Votes
Jacquie L
25 May 2016|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Good Afternoon Jacquie, Thank you for your enquiry. There are a couple of places in Ballina that provide this service. I have listed a couple below: Frangipani Beauty Spa: (02) 6686 8486 North Coast Medi Spa: (02) 6686... More
0
Votes
Kahutere
26 May 2015|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Hi Kahutere We have a range of accommodation options from caravan parks, to hotels & motels to self contained units.The Ballina Visitor Information Centre have provided a brochure on each accommodation type with a listing... More
0
Votes