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Big Creek Expeditions

3541 Hartford Rd, Hartford, TN 37753-2110
+1 423-487-0178
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White Water Rafting on the Pigeon River
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Scenic Floats on the Lower Section of the Pigeon River
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  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“the river” (137 reviews)
“great guide” (29 reviews)
3541 Hartford Rd, Hartford, TN 37753-2110
+1 423-487-0178
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Reviews (532)
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1 - 10 of 532 reviews

Reviewed 5 days ago

Although the weather was overcast and rainy we did a raft down the river. Our guide,Huey, was great. Got us all back safe and sound and we had a lot of fun doing it. The boys liked our raft trip so much they went again...More

Thank Monica58860
Reviewed 1 week ago via mobile

Mike Ryan was our guide, very friendly and knowledgeable. Very professional organization. Did lower river.

Thank Mainlinebrat
Reviewed 1 week ago via mobile

We had our 5 year old grandson so we could not do the upper portion of the river, so we did the float trip. It was a fantastic ride! Our guide Adam was awesome! He told us stories as he guided us around the rocks....More

1  Thank Sheryl B
Reviewed 2 weeks ago via mobile

The rafting was fun enough (though it's likely you're expecting more "rapids" than you'll get - seriously) and our guide was pretty great. That said, if customer service matters to you please know there are other companies (some even in walking distance of this one)...More

Thank Kris M
BigCreekExpeditions, Owner at Big Creek Expeditions, responded to this reviewResponded 1 week ago

I am sorry to hear of your unpleasant customer service experience. You are right that customer service can often be a difficult job, but that does not excuse any rude treatment. We love our guests! And we appreciate how they allow us to do what...More

Reviewed 3 weeks ago

Just had our first white water rafting experience there this past weekend. The staff are all really nice and helpful. Our guide Clay made our trip so much fun! Be sure you book your trip with a company that has LOTS of experience on the...More

1  Thank Sherry B
Reviewed 4 weeks ago

This was our first experience on the Pigeon river. My wife and I have done several trips down the Ocoee, but it is the first time taking our kids who are 9, 13 and 14. It was a little chilly, but the kids had a...More

1  Thank Stacie B
Reviewed 4 weeks ago

This was our first time whitewater rafting and it was a blast. Our guide was knowledgeable, experienced and friendly. Even though it was an overcast, cool day, the experience was very good- the river was not overly cold. From start to finish everyone was accommodating....More

Thank mark s
Reviewed 18 May 2017 via mobile

Great experience! It was our 1st time going white water rafting. We took our children of 10 and 11 years old. We went on the upper river. The company was very professional, organized, and safety was top priority. Adam was our guide was great. He...More

Thank harringtonc95
A TripAdvisor Member
Reviewed 10 September 2016 via mobile

If you are ever in the area or passing through, stop by Big Creek Expeditions for the whitewater rafting. We had a blast!! Thankfully, it wasn't the life threatening ride I thought it would be. Erica was our guide and she was very professional and...More

Thank A TripAdvisor Member
Reviewed 4 September 2016 via mobile

Having rafted many times before my wife and I were really looking forward to our trip down the river. All seemed fine with the check in and safety instructions. Our guide was really nice.....but.... The Dam had been turned on late (so we were told)...More

Thank Marc W
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Questions & AnswersAsk a question
Nicole V
How much is it for picture's at the end of the rafting? The site said some are available after.
4 June 2016|
Response from BigCreekExpeditions | Property representative |
Thanks for the question, Nicole. At the end of every trip, guests will return to our rafting outposts where they can view a slideshow of the pictures taken during their trip. After getting a preview, you can purchase a disc... More
Hello, We are looking at the trip with a child, is it exciting or just like a floating trip we as adults have only done the lV and V
31 March 2016|
Response from BigCreekExpeditions | Property representative |
Thanks for the inquiry! Of the two sections, the Scenic Float on the Lower Section of the Pigeon River is very calm with a small taste of whitewater. Guests on this section can expect great scenery, some fun splashes, and... More
Is Benji still a guide?
26 July 2015|
Answer Show all 2 answers
Response from BigCreekExpeditions | Property representative |
Good question! Unfortunately though, Benji was not able to be on the river with us this year. He has been dealing with some health issues that have kept him from being a full-time guide. We definitely miss him and hope he... More