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Ice Factor

Leven Road, Kinlochleven PH50 4SF, Scotland
+44 1855 831100
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Review Highlights
'Hit the Ice' ice climbing course in the Ice Factor in Kinlochleven

While walking the Highland Highway I reserved a day for the 'Hit the Ice' ice climbing course in... read more

Reviewed yesterday
Thomas_de_Graaff
,
Amersfoort, The Netherlands
Hit the Ice with Instructor Mike

Earlier this week I visited the Ice Factor in Kinlochleven for a Hit the Ice session to learn the... read more

Reviewed 4 days ago
Aaron H
Read all 469 reviews
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A must visit for adventure seekers of all ages. World's biggest indoor ice climbing wall, Rock Climbing and New Aerial Adventure Course. Taster and skills classes every day.Free children's play area, cafe, cosy climbers bar/restaurant, sauna and steam room. 4 star activity centre, 5 times winner of top tourism award for tourism excellence
  • Excellent88%
  • Very good9%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“rock climbing” (46 reviews)
“great fun” (45 reviews)
Closed Now
All hours
Hours Today: 09:00 - 19:00
LOCATION
Leven Road, Kinlochleven PH50 4SF, Scotland
CONTACT
Website
+44 1855 831100
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Reviews (469)
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1 - 10 of 460 reviews

Reviewed yesterday

While walking the Highland Highway I reserved a day for the 'Hit the Ice' ice climbing course in the Ice Factor in Kinlochleven. It was a wonderful experience. Undertaking ice climbing is something not easily done in the outdoors, it can be quite dangerous. To...More

Thank Thomas_de_Graaff
Reviewed 4 days ago

Earlier this week I visited the Ice Factor in Kinlochleven for a Hit the Ice session to learn the correct technique for ice climbing on the world's largest indoor ice wall. It was absolutely fantastic - from the facilities to the instructor, Mike. He was...More

Thank Aaron H
Reviewed 5 days ago via mobile

Took two boys for introductory rock climbing session. Excellent facility and lesson with Tom. Would highly recommend.

1  Thank Paul A
Reviewed 2 weeks ago

I was really nervous before hand but our instructor Anne Rebecca was great, the instructions were clear, she was really encouraging.helpful and patient. We had a great time would definitely recommend the ice climbing to anyone. there is plenty to do if you don't fancy...More

1  Thank Andrea H
Kat_Dickson, Marketing at Ice Factor, responded to this reviewResponded 1 week ago

Hello Andrea H Thank you very much for revieing us, we love to hear when customers have a great time. We are so glad to hear you enjoyed your ice climbing experience with Anne Rebecca and that you felt at ease. We will pass on...More

Reviewed 2 weeks ago via mobile

Thanks again for the great time, hopefully we can go ice hiking again some time :). Definitely worth a visit ;)

1  Thank Falk S
Kat_Dickson, Marketing Assistant at Ice Factor, responded to this reviewResponded 2 weeks ago

Hey Falk S, Thanks so much for taking the time to review us. We are so glad you had a great time Ice Climbing with Rebecca and we hope to see you again soon. Best, Kathleen

Reviewed 3 weeks ago via mobile

Had a day outdoor rock climbing with Pete yesterday and it was fab! The views were amazing and it was such a great experience for us 4 beginners! Pete on the other hand was exceptional. He took his time and explained it all to us...More

1  Thank nadiabinning
Kat_Dickson, Marketing Assistant at Ice Factor, responded to this reviewResponded 2 weeks ago

Hey nadiabinning Thank you for your kind review, we are so glad to hear that you and your group had a fab day on the rocks with Pete. We know he had a hoot as well! We hope you'll visit us again soon. Best, Kathleen

Reviewed 3 weeks ago

My three young daughters thoroughly enjoyed their lesson with Angus who was an excellent instructor both patient and encouraging. The facilities are fantastic, a brilliant introduction to rock climbing.More

1  Thank midwifeFlora
Kat_Dickson, Marketing Assistant at Ice Factor, responded to this reviewResponded 2 weeks ago

Hello midwifeFlora We are so glad o hear how much your daughters enjoyed their lesson with Angus. We will be sure to pass on your regards and positive feedback to Angus. We hope you'll visit us again in the future. In the mean time, have...More

Reviewed 4 weeks ago

Fantastic staff here will make you feel at ease when trying something outwith your comfort zone and will make your visit very enjoyable. First class.

1  Thank Ronnie M
Kat_Dickson, Marketing Assistant at Ice Factor, responded to this reviewResponded 4 weeks ago

Hey Ronnie M Thanks so much for your kind review. We are delighted that you felt welcomed and well looked after during your recent visit to Ice Factor. We hope you'll return soon! Have a great day. Best, Kathleen

Reviewed 16 May 2017

Great centre when we visited at Easter. Then went again last month. And again last weekend. First time had a taster session for climbing with Tom which was very fun and enjoyable. Then went to do the aerial adventure course with Anne Rebecca which was...More

2  Thank agracie23
Reviewed 28 April 2017

Anne Rebecca was my instructor and she was brilliant. She explained what I needed to know based on my previous experience. And as a result I really enjoyed the session and learnt some useful tips.More

1  Thank michael_mainstream
Kat_Dickson, Marketing Assistant at Ice Factor, responded to this reviewResponded 2 May 2017

Hello michael_mainstream Thanks for taking the time to review us - we are so glad you enjoyed your session with Anne Rebecca and you were able to progress. We will make sure we pass on your kind regards. We hope to see you back in...More

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Questions & AnswersAsk a question
Robin T
Can I please ask why anybody would go to an ice climbing venue and judge it on its "Breakfast"?
24 September 2016|
Answer Show all 3 answers
Response from Nora J | Reviewed this property |
Sorry not quite sure what the question is, I didn't mention breakfast in my review , I spoke mainly about the facilities themselves, having the cafe there is a bonus, it is an amazing place well worth the visit
1
Vote
AndrewHolder
I think the patts0 review is unfair. It's a climbing wall! Why would a coachload of OAPs want to go to a climbing wall. It's not something you go and watch!
24 March 2015|
Answer Show all 2 answers
Response from traceyice | Property representative |
Hi, On the day in question the centre was quite and we were using the opportunity to do some staff training. A tour bus company came in for a coffee stop. As we had no customers climbing at that time, I asked the staff to... More
0
Votes