We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Spa at RiverStone Resort

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 212 Dollywood Ln, Pigeon Forge, TN 37863-3903
Phone Number:
+1 865-286-3400
Website
Today
09:00 - 20:00
Closed now
See all hours
Hours:
Sun 09:00 - 16:00
Mon 09:00 - 18:00
Tue - Sat 09:00 - 20:00

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 27
    Excellent
  • 3
    Very good
  • 1
    Average
  • 0
    Poor
  • 1
    Terrible
Great massage

Had a massage today and it was SPECTACULAR. First a few minutes in the relaxation room, candles and soft music. Then on to the massage. Quiet,tranquil room. It was snowy and... read more

5 of 5 bubblesReviewed 6 January 2017
robin w
,
Sevierville, Tennessee
via mobile
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 32: English reviews
Level Contributor
110 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 6 February 2017 via mobile

People Where very rude on the phone and when I asked about spots open for a couples massage for my husband that just got home from Afghanistan they told me they had tons of openings but wouldn't a couples one just single . I wouldn't recommend this place I tried to schedule for a Tuesday to so wasent even a... More 

Helpful?
Thank Calbama
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

We apologize for the miscommunication. Please reach out to the Spa manager at 865-286-3400 to discuss further. Thank you. More 

Sevierville, Tennessee
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

Had a massage today and it was SPECTACULAR. First a few minutes in the relaxation room, candles and soft music. Then on to the massage. Quiet,tranquil room. It was snowy and cold so the heated table and heated blanket felt heavenly. The massage was everything I wanted. Thank you!!!! Then dressed and time to rest in another tranquil room. Only... More 

Helpful?
Thank robin w
Greeneville, Tennessee
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 October 2016 via mobile

Very relaxing place. They have it all and do it all there. Meet almost any needs. The only issue we had was our massages and facials had over an hour gap between when we arrived but we're supposed to be back to back. Kind of took away from the mood.

Helpful?
Thank Krystina G
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

Thank you for choosing The Spa at RiverStone. I'm glad to hear that you and your friends enjoyed your stay and spa treatments. I apologize for the long wait between treatments. I hope you were able to enjoy our relaxation & calming rooms during that time. We hope you will come back and visit us again. Thanks so much! More 

Asheville, North Carolina
1 review
3 of 5 bubbles Reviewed 5 October 2016

I was referred by another business in the area. Upon arrival I was NOT treated like a guest, I was treated as a number. I asked for a Manicure & Pedicure and got the Express (I mean basic). Never, at anytime, did any employee suggest an upgrade or any additional services such as the Spa, Classic mani/pedi, Massage, Facial or... More 

Helpful?
Thank jjstines
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

Thank you for your feedback. I am sorry to hear that we did not meet your expectations. Our goal is for each guest to leave with a wonderful experience from our spa and staff. I'm sorry that we were not able to accommodate the treatments you desired based on our availability. Thanks again for the feedback. This will help our... More 

1 review
5 of 5 bubbles Reviewed 5 October 2016 via mobile

I throughly enjoyed my facial and massage. My esthetician and massages therapist were wonderful. Both were very knowledgeable to any questions I had, also very professional and courteous. I highly recommend this spa for any of your spa needs or day get aways.

Helpful?
Thank Lisa B
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

We are so glad to hear of your enjoyable experience with us! We are quite often in awe of our therapists and how much they know. We are always learning new things from each other! We hope you'll make it back to relax with us again soon. More 

1 review
5 of 5 bubbles Reviewed 30 September 2016 via mobile

The staff was very professional and the facilities were excellent. I have had numerous professional massages and Stacy was as good or better than any of them!

Helpful?
Thank Al P
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

We are so happy you enjoyed your massage with Stacy! We hope to have you back to relax with us again soon. More 

Sevierville, Tennessee
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 September 2016 via mobile

As a local, I know that this is the best spa anywhere. I try to go every 3 weeks and take advantage of a massage, facial, pedicure or waxing. I have never had anything less than a wonderful experience. From the moment I walk in the door, I am treated like royalty! The spa is very relaxing, impeccably clean, and... More 

Helpful?
2 Thank amn1973
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

We absolutely love our locals! Thank you for your patronage, it truly means a lot to us. More 

Detroit, Michigan
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 August 2016

We stay at this resort every summer and I've always wished I could get a massage but it just never happened. Well, that changed and I'm so happy! My daughter and I were blessed to enjoy TWO massages each on this trip! My daughter had Leah for her massages and Stacy did mine. AMAZING!! My back has never felt so... More 

Helpful?
Thank lmastell
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

We are so happy to have been able to have you both not only once, but twice! Stacy and Leah have a healing touch, you would think they have an extra set of hands almost! We look forward to your next visit- be sure to call a few days in advance so you have the opportunity to have a repeat... More 

Greenville, North Carolina
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 August 2016 via mobile

I wish I could have enjoyed more of the spa. It is so peaceful and tranquil. It is very clean and the staff were very professional and kind. I had the classic manicure with shellac with Rachel. She did a fantastic job. Definitely recommend.

Helpful?
Thank Paige M
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

Our Rachel has a precision for detail and a delicate touch. We wish you could have spent more time with us. There's always next time! We look forward to your return visit. More 

Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 August 2016

My husband and I booked the hot stone couples massage. It was a luxurious experience and the facility was beautiful. The staff was very attentive and professional. I would definitely recommend this spa. It was well worth the money spent.

Helpful?
Thank jgb07
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this review

At our Spa, we put our energy and focus into each of our guest's well being. Thank you so much for joining us for a relaxing day! More 

Travellers who viewed The Spa at RiverStone Resort also viewed

 
Pigeon Forge, Sevier County
 

Been to The Spa at RiverStone Resort? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from The Spa at RiverStone Resort staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?