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Wilderness at the Smokies

1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
+1 877-325-9453
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Review Highlights
Birthday weekend

We checked in on Friday it was really crowded and a long wait. We stayed at the river lodge... read more

Reviewed 2 weeks ago
kim k
via mobile
Grandson's Fall Break 2017

We have visited 5 times in 4 years...would not have returned if it wasn't good! Spring and Fall... read more

Reviewed 2 weeks ago
Zarah P
Read all 454 reviews
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Overview
  • Excellent49%
  • Very good25%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
LOCATION
1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
CONTACT
Website
+1 877-325-9453
Write a Review
Reviews (454)
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1 - 10 of 454 reviews

Reviewed 2 weeks ago via mobile

We checked in on Friday it was really crowded and a long wait. We stayed at the river lodge and had the bunk suite it was a nice room and very clean we also ordered the birthday package and the room was drcorated my daughter...More

Thank kim k
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 6 days ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 2 weeks ago

We have visited 5 times in 4 years...would not have returned if it wasn't good! Spring and Fall breaks, outdoor water features are not open, but indoors is GR8! The pizza there is awesome! The breakfast buffet-$15 for adults, and a child of now 11...More

Thank Zarah P
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 6 days ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 2 weeks ago

This is a return site where we come to allow the grandchildren relax in the waterpark and arcade after day trips. The waterpark has activities for all ages.More

Thank Larry B
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 6 days ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 4 September 2017 via mobile

My boyfriend and I went there for Labor Day weekend and we had such a great time. It is definitely a family environment (a lot of kids around) but we didn't have any issues, the rooms are quiet and the service is great. The water...More

Thank Bethany C
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 3 September 2017 via mobile

This place is worth every penny! It rained one day so it was nice to have a backup plan. The arcade, laser tag, bowling etc cost extra money but it's very affordable. My advice is to get a upstairs room because kids running upstairs is...More

Thank Charity H
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 29 August 2017 via mobile

I was lucky enough to be invited. Suites are very well distributed, good size, kitchen with appliances (blender, toaster, coffee maker, microwave, electric stove and oven). We got a 3 bedroom suite, however, this is a bad part of the trip: the unit was fishy,...More

Thank Fer V
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 26 August 2017

The water park at the Wilderness at the Smokies is second to none in my opinion! My family loves going to the water park and we especially love it since only people who stay there can go to the water park. Two of the days...More

Thank Gary H
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 17 August 2017

Great water park, games, bowling, and pottery painting. The restaurants and shops are excessively pricey but there are plenty of good places nearby to get food and drink reasonably priced.More

Thank Naomi H
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 16 August 2017 via mobile

Great water park facility. Rooms were clean. (We stayed two nights in a bunk suite in the river lodge.) Lifeguards were on POINT! Tons of different spots and water activities. Pleanty of seats, towels, short lines, great bartenders...Our only gripe is the food. You are...More

Thank casey p
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 16 August 2017 via mobile

We liked our visit. Room was ready one-time. It was clean. We got up early to enjoy the half off at the arcade. Lawrence helped us at the arcade. He was very nice. We didn't eat at the hotel. It's a short drive into town...More

Thank Amanda M
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 weeks ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

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Ask a question
Questions & Answers
DST116
19 July 2017|
AnswerShow all 8 answers
Response from WATS1424 | Property representative |
Good Morning - this is a great question. We are a guest exclusive waterpark which means you need to be either a guest of Wilderness at the Smokies or a Wyndham Vacation Owner who is using their timeshare for a room in the... More
0
Votes
SGibbs58
23 March 2017|
Answer
Response from WATS1424 | Property representative |
Good Morning - The Wilderness has several options for a family that needs special accommodations. In River Lodge we have several ADA approved rooms that have roll in showers and more floor space. On the first floor we only... More
0
Votes
vincent
3 November 2016|
AnswerShow all 2 answers
Response from WATS1424 | Property representative |
Great Question! All of our room pricing is based on 4 people. When you go above the 4th person you will then incur a minimal charge per person for waterpark access.
1
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