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Address: 5701 Main Street, Hotel ZaZa, Houston, TX
Phone Number:
+1 713-526-1991
Website

TripAdvisor Reviewer Highlights

Read all 14 reviews
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  • 9
    Excellent
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    Very good
  • 1
    Average
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    Poor
  • 0
    Terrible
ZaZa I ❤️ Ya

Hands-down the best service at a hotel I have had in ages. I got graded to a suite unknowingly. My bed was extremely comfortable housekeeping staff was most attentive as well as... read more

5 of 5 bubblesReviewed 2 weeks ago
Jahniece
,
Saint Augustine, Florida
via mobile
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Saint Augustine, Florida
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Hands-down the best service at a hotel I have had in ages. I got graded to a suite unknowingly. My bed was extremely comfortable housekeeping staff was most attentive as well as the front desk and concierge, mets let's not forget the transportation, most convenient ever and complementary. This is a beautiful hotel always something new to see always something... More 

Helpful?
Thank Jahniece
Houston, Texas
Level Contributor
35 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 September 2016

My husband and I live in Houston but wanted to do a little "staycation" one weekend. I did my research for a good spa in the area and booked a couples massage at the ZaSpa. It was fabulous! My husband is not big on getting pampered but loved every second of our treatment. It was nice too that we were... More 

Helpful?
Thank p13marina
Spring, Texas
Level Contributor
45 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 September 2016 via mobile

I must say that I have never had a massage that was so relaxing. The aroma, the atmosphere, the quality customer service, the massage, the massage, and the massage. This visit was for massage and drinks with the hubby. Next visit we plan to stay and play. I can't wait.

Helpful?
Thank brighteyes3642
Houston, Texas
Level Contributor
58 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 15 August 2016

Get ready to get away and be pampered. The spa is great to unwind! Upon arrival your greeted and shown back to the dressing room where you can get into a robe. Once ready there are staff members waiting on you to take you back for your treatment. It was so relaxing and the massage therapist was very professional! We... More 

Helpful?
Thank texastravler00
Houston, Texas
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 9 January 2016 via mobile

The ZaSpa was the best spa experience I have ever had. Every little detail was elegant and relaxing! We will be back for sure!

Helpful?
Thank EricSwithin
IL
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 May 2015 via mobile

Great service. Has shuttle to anywhere within 5 miles around the hotel. Free snack, drink, cookies around in multiple places in the hotel. Room and amenity are superb . Will come back any time.

Helpful?
Thank Poohkku
Matthew_Nuss, President at ZaSpa, responded to this review

Poohkku! Thank you for the wonderful feedback. I am happy to read that you had a delightful experience at Hotel ZaZa recently. Top notch service is key! Please touch base when your travels return you to Houston, as I will have my team create a signature experience for you. We love ya! More 

Brenham, Texas
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 28 February 2015 via mobile

I know, big claim, if I ever come back and they don't exceed MY expectations, I'll print out this review and eat it. I have been to many spas, in I wish I had reviewed them all on Trip Advisor but alas.... no... and that changes today. Massage, no reservation?, in 30min, is that okay? Check! Facial, back facial, pedicure,... More 

Helpful?
1 Thank TexasStreetwalker
Dallas, Texas
Level Contributor
238 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 11 February 2015

Netta at ZaSpa is amazing!!! Trained in Thialand, her hands get accolades for being the best in Houston. She takes her craft seriously and her massages are a MUST when in Houston or when staying at Hotel ZaZa.

Helpful?
Thank Suzana K
Galveston, Texas, United States
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 September 2014

As a Licensed Massage Therapist for the past 22 years I have a LOT of massage therapists at my disposal to whom I can turn to for massages..... and I just want to say that the 80 minute 'Art Of Being Picky' massage I received from Julie was HANDS DOWN the best massage that I have ever received! Julie is... More 

Helpful?
Thank Debbie F
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 10 November 2013

Feel like I was a MassageEnvy! Very unorganized the massage itself was totally basic, wouldn't recommend this spa to anyone

Helpful?
Thank EricaMichelle11
Matthew_Nuss, Executive Vice President at ZaSpa, responded to this review

EricaMichelle11, Thank you for the review. I apologize for your less than stellar experience at ZaSpa. Such service & quality is not the standard at the spa! The Z team would love to WOW you at your next visit with a serene experience. Please touch base when you would like to give us another go, as I will have my... More 

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