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Serenity Spa by Westgate

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Address: 3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
Phone Number:
+1 435-655-2266
Website
Today
11:00 - 18:00
Open now
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Hours:
Wed - Sun 11:00 - 18:00
Description:

Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate....

Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate. An award-winning and full-service mountain retreat day spa, Serenity Spa offers a range of Park City spa services and products for everyone. With 30,000 square feet, complete with 14 treatment rooms, a tranquil spa with waterfall and magnificent amenities, your vacation becomes complete once you immerse yourself in this calming setting. Serenity Spa has captured the prestigious Best of State Award in 2013, 2014 and 2015 for "Best Destination Spa." At Serenity Spa, our treatments have been designed to instill deep, soulful relaxation and each service is completely customized to each guest. Whether you are an athlete looking for recovery, a couple on a special getaway or just simply want to treat yourself, we can create the experience for you.

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TripAdvisor Reviewer Highlights

Read all 248 reviews
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  • 210
    Excellent
  • 27
    Very good
  • 4
    Average
  • 3
    Poor
  • 3
    Terrible
Surroundings are excellent. Staff is welcoming and helpful

Lisa was my masseuse; very skilled and capable--great experience! A guest can use the sauna/steam/tub for the day, as well as a pool. Very relaxing environment.

5 of 5 bubblesReviewed 4 January 2017
Marion L
,
Florence, South Carolina, United States
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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Florence, South Carolina, United States
2 reviews
5 of 5 bubbles Reviewed 4 January 2017

Lisa was my masseuse; very skilled and capable--great experience! A guest can use the sauna/steam/tub for the day, as well as a pool. Very relaxing environment.

Helpful?
Thank Marion L
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our relaxing environment as well as the massage provided by our staff. We look forward to seeing you again soon! Lissy More 

Los Angeles, California
Level Contributor
54 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 31 December 2016 via mobile

I have been going to Westgate and using their spa since 2007 and loved it as well as boosted it until last year. We spend xmas to New Years there every year and last year after getting off the skis to enjoy the spa we arrived to find the shut it down due to plumbing back-up. We were very disappointed... More 

Helpful?
Thank Scott C
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

We appreciate your comments as it allows us an opportunity to reevaluate our current offerings and services. We regret to hear that you experienced an inconvenience with the locker and a delay upon arrival. We look forward to having you back to allow us opportunity to exceed your expectations in the future. Lissy More 

Plymouth, United Kingdom
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 December 2016

We visited the spa as a reward for attending a time share presentation but I wished we had done it earlier in our trip so we had time to go back again. I had a hot stone massage with Aubrey which was so relaxing on my back and legs. I am normally quite nervous when visiting a spa but she... More 

Helpful?
Thank Debbie T
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you for your review. We are happy to hear that you enjoyed a relaxing experience at our Serenity Spa. We look forward to seeing you again soon! Lissy More 

Columbia, Missouri
1 review
5 of 5 bubbles Reviewed 24 December 2016

Am an owner at Westgate Resort and have been to spa many times and never disappointed... Had a facial with Tracy and a pedicure with Ann and both would get a 5 star rating... will request both of these people when i return... thank you for making my stay so enjoyable!!!

Helpful?
Thank kjstuck
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

We appreciate you sharing your experience. We are thrilled that you always enjoy your visit at our spa. We aim to please all of our guests. The next time you’re in town; we would love to exceed your expectations once again. More 

Greensboro, North Carolina
Level Contributor
175 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

I had a deep tissue with Emily and my husband had the Swedish muscle melt with Kaylin. Both services were fantastic and relieved the tightness from skiing. The spa itself has a good amount of amenities and a wonderful spa with waterfall. I highly recommend it and it is very convenient if staying at the Westgate.

Helpful?
1 Thank ckamlet
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you so much for your feedback. It is exciting to hear that you enjoyed a relaxing visit right after skiing. We love to pamper all of our guests and we feel honored that you would recommend us. Please come back and visit us again very soon! Lissy More 

new york, ny
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 22 December 2016 via mobile

Amazing treatments - Ann was particularly fabulous; had the serenity facial w her 110 blissful minutes. Top notch!

Helpful?
Thank travellynn
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you for sharing your kind words. We are exciting to hear that you enjoy the facial treatment. We’re glad you chose us and hope you will visit again! Lissy More 

1 review
5 of 5 bubbles Reviewed 16 December 2016

I had Rick for a rejuvenating massage. I had tension in my neck and shoulder for 3 weeks. He was able to remove the knots and my neck adjusted itself. It was wonderful.

Helpful?
Thank Chandra B
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you so much for your review. We are excited to hear that you felt relaxed during your massage session. We look forward to seeing you again soon! Lissy More 

Los Angeles, California
1 review
5 of 5 bubbles Reviewed 27 November 2016

I have had many massages at hotels on vacation before but this spa was such a treat. Not only was everything top notch, but the service was above and beyond making this experience incredible. A lot of places can provide a nice spa and nice massage but not a lot of places truly go above and beyond. The experience began... More 

Helpful?
Thank reneefrangella2016
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you so much for your review. We are beyond thrilled that you enjoyed everything that we have to offer. It is great that you thought the messages were incredible and you also liked our Jacuzzi and sauna. We feel honored that you choose to visit us and we look forward to seeing you again. Lissy More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 20 November 2016 via mobile

This spa is amazing! The massage by Marie was perfect, she was so kind and made sure she took care of my needs. The spa itself and the amenities were also perfect, especially that aromatherapy steam room! The showers have great products to use as well as yummy scrubs and mud masks. I truly wanted to stay all day!

Helpful?
Thank Nicole L
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

It is wonderful that you enjoyed our spa which is fully equipped our showers, a steam room and jacuzzi. We aim to please all of our guests and it is fantastic that you thought our staff was helpful to your needs. We hope to see you again soon! Lissy More 

2 reviews
5 of 5 bubbles Reviewed 24 October 2016

We went in for a couples massage because we were staying at the Westgate resort. By far the best massage experience my husband and I have ever had. They knew exactly where to apply pressure and get the knots out and everything was above and beyond.Plus the private Hot tube before the massage was a super plus! We highly recommend... More 

Helpful?
Thank Kathryn G
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this review

Thank you for your feedback. We appreciate you letting us know about your experience. It is wonderful to know that you enjoyed a couple’s massage as well as the hot tub located inside the spa. We look forward to seeing you again soon! Lissy More 

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