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Address: 13830 Braddock Rd Ste A10, Centreville, VA 20121-2466
Phone Number:
+1 703-815-8959
Website

TripAdvisor Reviewer Highlights

Read all 189 reviews
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  • 97
    Excellent
  • 44
    Very good
  • 13
    Average
  • 12
    Poor
  • 19
    Terrible
Great relaxing place.... however

I had a wonderful time. Body scrub and massage was amazing, the bade pool was relaxing and the different element rooms helped me feel like I was on vacation all day. It was much... read more

Reviewed 2 weeks ago
Alaxandra M
via mobile
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189 Reviews from our TripAdvisor Community

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Showing 185: English reviews
2 reviews
Reviewed 2 weeks ago via mobile

I had a wonderful time. Body scrub and massage was amazing, the bade pool was relaxing and the different element rooms helped me feel like I was on vacation all day. It was much needed and well worth it. HOWEVER- you need to retrain or hire a more professional guest service associate for the front desk. The younger man who... More 

Helpful?
Thank Alaxandra M
Annapolis, Maryland
Level Contributor
62 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Spa world is pretty nice. They have a groupon which i purchased for 75 bucks to include 12 hour access and a 30 minute message. We arrived 7 minutes late so they rescheduled our message to a later time that day. So dont be late! They have many poultice rooms and even one with hot rocks...cant remember the name. Someone... More 

Helpful?
Thank Markeshia G
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Extremely rude and nasty front desk!!! Acts like terrible two years old boy. When I was there, he argued with 3 different group together. He doesn't even know what he is doing and how to talk with a customer at all. If management lets this kind of two years old boy work at the front desk, the spa will have... More 

Helpful?
2 Thank Baigali C
Washington DC, District of Columbia
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017

The young man at the front desk insinuated my friend and I were LYING when we presented him with our fully stamped card following a year's worth of visits. He told us he "didn't recognize" one of the stamps and would not honor it. I told him it was not my problem he didnt recognize it, I still wanted my... More 

Helpful?
3 Thank tvbonnie
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 8 March 2017

I really don't understand the negative reviews, in the least. I just went for the first time and am beyond impressed and happy with my experience. A good friend and I used the bade pool, tried all the saunas, ate dinner, and had a salt scrub on 3/6 from noonish until around 8. The atmosphere was calm and relaxing, and... More 

Helpful?
1 Thank Amy H
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 6 March 2017 via mobile

This spa trip was for my best friend's birthday. The reviews and articles really made me think this was a luxurious spa. I have been to other spa's and I think this one is just OK.

Helpful?
1 Thank Kenya M
Rockville, Maryland
Level Contributor
133 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 6 March 2017 via mobile

I have come here many times and is a great thing to do on a winter day. The pool has lots of different stations with different jets and there are also jacuzzis and saunas. There is also a co-ed space with stone-themed saunas and a common place to relax. At the end, you can treat yourself work Korean dishes that... More 

Helpful?
1 Thank claudiast
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 26 February 2017 via mobile

I have now used the services 12+ times over last 24 months. There is a definite negative / distant non welcoming attitude emanates from the Korean/Asian staff, starts front desk both as you register and close out/ exit. It is as if Non asians are tolerated BC they need our business to succeed. The common co ed center needs to... More 

Helpful?
Thank PrincAdddel
Centreville, Virginia
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 20 February 2017 via mobile

I had a Groupon for Spa World, which is the only reason I decided to try it. I will NEVER return! The place is disorganized and customer service is terrible. My Groupon was for 12 hours in the bade pool/poultice rooms, and a 30-minute shiatsu or aromatherapy massage. I requested an aromatherapy massage when I made the appointment. After I... More 

Helpful?
6 Thank Laurel_11
McLean, Virginia
2 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 12 February 2017 via mobile

I booked the spa visit on Groupon with the hope of a relaxing start to Valentines weekend. I remembered the amazing experience we had at Secrets in Jamaica and hoped to experience it again. With that in mind, my expectations were realistic given the price. I knew it would be couple steps down. Unfortunately, the reality was far worse. I... More 

Helpful?
11 Thank 589brandonh

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