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Hollywood Casino at Charles Town Races

750 Hollywood Dr, Charles Town, WV 25414-1188
+1 800-795-7001
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Review Highlights
Hollywood Family

We go here because they give us some good comps. Rooms ,food, free slot play. Sometimes they pay... read more

Reviewed 3 days ago
briggsz725
,
Philadelphia, Pennsylvania
Slots not paying off.

The slot machines, years ago, would give you a very good amount of money back. Not now There are... read more

Reviewed 4 days ago
Laura R
Read all 965 reviews
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Overview
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With nearly 5,000 slots, over 100 tables, live thoroughbred racing and 7 delicious dining options, the Hollywood treatment is yours for the taking.
  • Excellent17%
  • Very good34%
  • Average22%
  • Poor12%
  • Terrible15%
Travellers talk about
“food court” (73 reviews)
“epic buffet” (49 reviews)
“race track” (60 reviews)
LOCATION
750 Hollywood Dr, Charles Town, WV 25414-1188
CONTACT
Website
+1 800-795-7001
Write a ReviewReviews (965)
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All reviews
"food court"
in 73 reviews
"epic buffet"
in 49 reviews
"race track"
in 60 reviews
"event center"
in 23 reviews
"sports bar"
in 21 reviews
"free drinks"
in 16 reviews
"saturday night"
in 21 reviews
"nice casino"
in 28 reviews
"casino floor"
in 13 reviews
"slots and table games"
in 18 reviews
"garage"
in 30 reviews
"concert"
in 29 reviews
"skyline"
in 18 reviews
"sodas"
in 14 reviews
"ponies"
in 11 reviews
"steakhouse"
in 10 reviews
"virginia"
in 13 reviews
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1 - 10 of 964 reviews

Reviewed 3 days ago

We go here because they give us some good comps. Rooms ,food, free slot play. Sometimes they pay out. Our marquee points accrue all around the country. The Saturday Prime Rib and Seafood Dinner Buffet definitely is worth the $26 more to add crab legs.....More

Thank briggsz725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 2 days ago

Thank you for your review and feedback! We're glad that you love your gaming experience!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago

The slot machines, years ago, would give you a very good amount of money back. Not now There are people that apparently come every weekend and when I go they are always there, and they win huge they win jackpots. They take up 3 to...More

Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 3 days ago

Thanks for writing, Laura! We have actually given out more than $100 million dollars in jackpots since January! We hope you hit the jackpot on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago

The best part of the whole evening was smoke free and I sure wished all of the casinos everywhere was this way. Decent choices of machines and managed to come out ahead by $10 and that was a good night for me. This is probably...More

Thank gary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 3 days ago

Thank you for your review and feedback, Gary.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 5 days ago

Very nice casino. Has a variety of machines. Table games. Don’t notice many machines paying. Horse track is a nice break from machines.

Thank cbgreen5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Markeitng Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 3 days ago

Thank you for your review! We always have lots of jackpots during the day, listen to the overhead announcements to hear the jackpot winners!

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Reviewed 1 week ago

I loved walking around the casino and looking at all of the decor. Very nicely decorated, lavish yet tasteful. My only complaint is the smoking. I wish they had table games in a non-smoking section.

2  Thank Meredith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 1 week ago

Thank you for your review and feedback, Meredith!

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Reviewed 1 week ago

Very friendly staff great food great customer service excellent care taken of proffered customers easy parking

Review collected in partnership with Penn National Gaming
Thank mcy420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 1 week ago

Thank you for the 5-star review and great feedback! We looking forward to seeing you back at Hollywood Casino at Charles Town Races soon!

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Reviewed 1 week ago

I’ve read review about the smoke smell, but I did not notice anything out of the ordinary. My wife and I do. Not smoke and we were fine. Many variety of machines to choose from. All in all A good night.

Thank mss125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 1 week ago

Thank you for the great review and feedback! We hope to see you back at the Casino soon.

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Reviewed 2 weeks ago via mobile

We visited last weekend for a date night. Overall impression much worse than usual. Though we appreciate that smoking is still allowed, it seems the casino could invest in better air circulation and air conditioning. The air inside was as heavy and stale as outside...More

1  Thank MountaineerLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 2 weeks ago

Thank you for your review and feedback. We're sorry to hear that you had any less than a great experience during your visit.

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Reviewed 2 weeks ago

I thoroughly enjoyed the services I received: drinks, dining, game play and the pristine surroundings. The Variety of play is one thing I really appreciate. New and unique slots. super friendly dealers at every table. Win or lose, I feel like a winner for I...More

Review collected in partnership with Penn National Gaming
1  Thank F5517XGtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 2 weeks ago

What a great review! Thank you so much for the 5-stars! We look forward to seeing you again soon!

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Reviewed 3 weeks ago

My first time here and I don't wager I would return. As soon as those elevator doors opened, I wanted to turn around... the smoke stench knocks you out. It was so bad it permeated my clothes and hair, I haven't stunk like that since...More

Thank Janine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 3 weeks ago

Thank you for your review and feedback, Janine. We do provide non-smoking areas in our casino for guests who want a smoke-free experience. If you park at the far end of the East Garage on your next visit, you will enter right next to the...More

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Nearby
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Nearby Restaurants
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Nearby Attractions
Old Opera House
18 reviews
1.07 km away
Charles Town Farm Market
7 reviews
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Jefferson County Courthouse
12 reviews
1.08 km away
Ask a question
Questions & Answers
Nanamot2
5 June 2018|
AnswerShow all 5 answers
Response from dav6440 | Reviewed this property |
Yup but if you play enough money you will eventually win. I always run out money before that happens.
0
Votes
mebossy1000
25 April 2018|
AnswerShow all 2 answers
Response from atasteofcreole | Reviewed this property |
You need to activate it ON a slot machine.
0
Votes
mmussomele
23 March 2018|
Answer
Response from atasteofcreole | Reviewed this property |
When you arrive go to the client services window and they will check and activate or issue you a new card.
0
Votes
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