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Waipi'o Valley Wagon Tours

48-5300 Kukuihaele Rd, Neptunes Gardens/Last Chance Store, Honokaa, Island of Hawaii, HI 96727-7211
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Review Highlights
Very rude customer service

We were so close to booking a tour for our family, but the the first time I called with a couple... read more

Reviewed 15 February 2018
Jessica H
Charming way to experience Waipi'o Valley

Our little group included people with ancient knees and a young child so we knew walking down the... read more

Reviewed 7 February 2018
Anne B
Read all 80 reviews
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Overview
  • Excellent32%
  • Very good28%
  • Average17%
  • Poor15%
  • Terrible8%
Travellers talk about
“wild horses” (11 reviews)
“valley floor” (7 reviews)
“mule drawn” (5 reviews)
LOCATION
48-5300 Kukuihaele Rd, Neptunes Gardens/Last Chance Store, Honokaa, Island of Hawaii, HI 96727-7211
Write a ReviewReviews (80)
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All reviews
"wild horses"
in 11 reviews
"valley floor"
in 7 reviews
"mule drawn"
in 5 reviews
"county road"
in 2 reviews
"van ride"
in 4 reviews
"steep road"
in 3 reviews
"interesting place"
in 2 reviews
"an adventure"
in 3 reviews
"four wheel drive"
in 2 reviews
"flora and fauna"
in 2 reviews
"well worth the money"
in 2 reviews
"beautiful scenery"
in 2 reviews
"great tour"
in 3 reviews
"carriage"
in 4 reviews
"hawaii"
in 9 reviews
"neptune"
in 3 reviews
"inhabited"
in 2 reviews
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1 - 10 of 76 reviews

Reviewed 15 February 2018

We were so close to booking a tour for our family, but the the first time I called with a couple questions the woman who answered was rude and impatient. I called the second time to book and she told me to call back in...More

Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018

Our little group included people with ancient knees and a young child so we knew walking down the steep road into Waipi'o Valley was out of the question. This was a perfect solution as Bob (who has been the owner/operator of this enterprise for over...More

Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2018

An awesome experience! Enjoyed the tour guide and his information was so very interesting and informative. Loved the mule and wagon part of the ride! Saw beautiful scenery and the local culture and history was great. Beautiful views from the top of the mountain area...More

Thank virginias729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 24 August 2017 via mobile

Booked this and then read the reviews, but decided to go anyway and glad we did. Yes, the wagon portion isn't all that long, but to us it seemed just right. We saw all sorts of flora and fauna. Bob was a good guide. The...More

2  Thank Pam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

let's talk about the positives the mule ride in the valley is the key attraction. fair narration of history the tour guide was gentle and kind negative points the van that drives u down to the valley is old, broken, Windows closed. that is horrible.......More

2  Thank Raihan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

The tour guides were informative and we learned about the local culture, history and species in the valley. A favorite was seeing the wild horses up close. Great tour.

Thank JenniferNordell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017

This is good if you want to get down into the valley without a treacherous walk or drive. It is beautiful. The guide was knowledgeable about the area and particularly the plants. However, you aren't in the wagon for very long. That was the shortest...More

1  Thank msjj30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

There are not too many ways to see Waipio Valley and the ride down was very steep (25% grade)! I would not consider hiking in, esp with kids. The owner, Bob, was a nice, local resident of the area and is very knowledgeable about the...More

Thank Miwa&Ninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017 via mobile

While I would not consider going down into the valley a high priority for a visitor, if it is something you want to do, this is a really delightful way to do it. Compared to horseback, by jeep or in a van, the wagon tour...More

1  Thank HLW648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

We were picked up on time at the Neptune Garden meeting spot. It was a muggy hot day and the van air conditioning was broken. Van smelled of stale cigarettes. Windows only opend a small crack and back 2 windows didn't open at all. It...More

3  Thank 85Kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
SCTravelmeister
29 January 2018|
AnswerShow all 2 answers
Response from waipiospirit | Property representative |
Easiest way to get tour is at the Neptune store as described in our website. It is about 1/2 mile before the lookout. Let us know if you have additional questions. Thanks
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