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Heavenly Spa by Westin

2365 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1900
+1 808-661-2588
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Review Highlights
Best Massage Ever!

My wife and I recently visited the day spa. We took an early-ish appointment around 10:30 and... read more

Reviewed 3 weeks ago
SanFranDT
,
San Francisco, California
via mobile
Amazing spa!

I visited the Heavenly Spa with my daughter and it surpassed both of our expectations. We were... read more

Reviewed 16 July 2017
Jhjh3434
via mobile
Read all 109 reviews
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Overview
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The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort & Spa is designed to rejuvenate and renew the mind, body and spirit amidst its luxurious oceanfront setting on famed Ka’anapali Beach. The full-service spa is a 15,000-square-foot refreshing oasis with 16 treatment rooms (including couples’ suites) offering massages, body treatments and facials; locker facilities with sauna, steam room and whirlpools; oceanview relaxation lounge with refreshments; beauty salon with hairstyling, manicures, pedicures, make-up and bridal preparation.
  • Excellent55%
  • Very good24%
  • Average12%
  • Poor8%
  • Terrible1%
Travellers talk about
LOCATION
2365 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1900
CONTACT
Website
+1 808-661-2588
Write a Review
Reviews (109)
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1 - 10 of 106 reviews

Reviewed 3 weeks ago via mobile

My wife and I recently visited the day spa. We took an early-ish appointment around 10:30 and received 20% off because of the early time. The facility was good and the staff was GREAT!! Everything was really clean and nicely done, though a steam room...More

Thank SanFranDT
Reviewed 16 July 2017 via mobile

I visited the Heavenly Spa with my daughter and it surpassed both of our expectations. We were welcomed by a relaxing ambience and got to enjoy the facilities the spa had to offer - including a sauna, steam room, bath pool, and more. Special thanks...More

Thank Jhjh3434
Reviewed 25 June 2017

I had the most wonderful massage in the most beautiful location on Maui. The spa is gorgeous, from the moment you walk in the staff treats you like you're someone very special. It was the last day of my vacation and it was a perfect...More

Thank Joanie G
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this reviewResponded 29 June 2017

Aloha Joanie, Thank you so much for your wonderful feedback and generous compliments on the attentive services provided by our team including Gilles and Vicky. We are thrilled that you enjoyed a renewing experience amidst our spa’s oceanfront surroundings and expansive facilities. A Hui Hou...More

Reviewed 17 May 2017 via mobile

The cabana message option is awesome. I recommend early morning, there is less resort traffic and the temperatures are a little cooler. Great experience!More

Thank naplin1208
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this reviewResponded 29 June 2017

We are delighted to hear that you loved your cabana massage. It is truly an amazing experience, with the soothing sounds of the ocean and gentle breezes adding a tropical touch. We await your return for more spa pampering on your next Maui visit. Warmest...More

Reviewed 11 May 2017 via mobile

I haven't had a massage in a while, but this was an experience. My wife booked them, and I totally enjoyed it. The locker room had a whirlpool, steam room, and sauna, and I visited all of them! They had nice lockers with robes and...More

Thank CoachDub
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this reviewResponded 1 July 2017

Aloha and thank you for the wonderful feedback. We are so happy to hear that you fully enjoyed our beautiful facilities and massage. We look forward to your return visit to Westin Maui’s Heavenly Spa where we would be delighted to make your dream massage...More

Reviewed 24 April 2017

Perfect setting for relaxation. Very nice accomodations. Ask for Claire--she was amazing. True Spa ambience.

Thank lolaexploradora
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this reviewResponded 8 July 2017

Aloha and thank you for your kind words. We are thrilled to hear you enjoyed our accommodations and were able to make it back to see us twice. Claire is definitely amazing. We look forward to your next visit.

Reviewed 10 February 2017 via mobile

Had some downtime, so wife decided to book a couples massage. Had a wonderful time. Place is very nice and treatment includes sauna, steam room, jacuzzi and lounge with beautiful view of the ocean.

Thank apexbeat
Reviewed 14 January 2017

What a setting- the relaxation room that you sit and wait for your treatment overlooks the beach, watching the whales play in the water while relaxing couldn't be better. The spa itself is on the small side- a small steam, sauna and spa but very...More

Thank Rita T
Reviewed 4 January 2017

If you want the best massage of your life, you need to come here and request Gilles. His hands are from heaven. I have never felt such relaxation and comfort. Truly the best massage I have ever had in my life. I will come back...More

Thank suzgirl2015
Reviewed 4 January 2017 via mobile

The staff is amazing, but the facilities are way overdue for a renovation. The spa was filthy and grimy had not been clean you can tell for a long time including the floors. The floors were dusty in the spa area and random dirt in...More

1  Thank Pumpkinlife
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this reviewResponded 8 July 2017

Thank you for sharing your valuable feedback. We are pleased to hear that our staff treated you with pampering care and aloha. Please accept our sincere apologies for not meeting your expectations on the spa’s facilities. We have recently completed several improvements and look forward...More

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