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Gray Line of San Francisco - Super Sightseeing

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Fisherman’s Wharf
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Address: 2627 Taylor St, San Francisco, CA 94133-1411
Phone Number:
+1 415-353-5310
Website
Description:

Our company offers tours in the Northern California region, including Wine...

Our company offers tours in the Northern California region, including Wine tours in Napa Valley and day trips to Yosemite National Park. We offer Hop on Hop off Buses around the city and Guided tours around the city. We are now offering tours to Monterrey Bay and Muir Woods National Monument.

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Book In Advance
More Info
US$85.00*
and up
Napa and Sonoma Wine Country Tour
More Info
US$50.00*
and up
Muir Woods, Giant Redwoods and Sausalito Half-Day Trip
More Info
US$75.00*
and up
Monterey, Carmel and 17-Mile Drive Day Trip from San Francisco

TripAdvisor Reviewer Highlights

Read all 1,006 reviews
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  • 446
    Excellent
  • 210
    Very good
  • 96
    Average
  • 86
    Poor
  • 131
    Terrible
17 Mile/Napa Valley

Decided to head on a tour with Gray Line since we did not want to drive. The 17-mile tour with Gray Line was good and the tour guide was very professional. However, the tour to... read more

4 of 5 bubblesReviewed 25 December 2016
sherskey
,
Singapore, Singapore
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1,006 Reviews from our TripAdvisor Community

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Showing 969: English reviews
Riverside, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 January 2017

A tour of San Francisco aboard the Gray Line double-decker bus tour is well worth the money, whether it’s your first visit to San Francisco, or like me, you’ve been many times. You can hop on and off as you like (the two-day ticket price is the great value if you are visiting for more than one day), saving you... More 

Helpful?
1 Thank jamaicarose2
byron bay nsw
Level Contributor
31 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 January 2017 via mobile

Absolutely dreadful. Old vehicles, fast travel, little viewing from downstairs as windows covered in perforated vinyl. Admittedly the weather was wet windy and cold so upstairs not an option. Could not understand 'talk' as muffled sound system. Needed to change buses 4 times and wait up to half hour for next connection each time in rain. No shelters. Dreadful experience.

Helpful?
1 Thank chris v
Level Contributor
3 reviews
3 attraction reviews
2 of 5 bubbles Reviewed 16 January 2017 via mobile

Kabush was terrible at managing the group. Managing the group time schedule was by way of threatening to skip tourist attractions. Rather than smoking in the carpark 5 minutes before scheduled departure a tour guide needs to be rallying the group and calling out time reminders. Kabush was not capable of managing the group on the bus, often encouraging conflict... More 

Helpful?
Thank Alie M
Paul N, Propietario at Gray Line of San Francisco - Super Sightseeing, responded to this review

Dear client, Thank you for your comments, they will be useful in order to improve our service. We apologise if you feel that the service given by the tour guide was not as good as you expected. We will make an investigation of the case so that this kind of situations does not happen again. Thank you for your time,... More 

South Houston, Texas
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 January 2017

The weather did not stop us, amek sure you dress according the Weather (this is an outdoor activity). Our group was 3 adult and 2 children. Overall was a good experience

Helpful?
1 Thank JZ2011
Southport, Australia
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 8 January 2017 via mobile

We joined the Yosemite Day Tour from San Francisco 05Jan 2017 and it was one of the best sightseeing tours we did. We would like to thank you Grayline for making this trip the most memorable ever. Overall Great Customer service! The travelling time is worth it. Yosemite has Amazing waterfalls, indescribable natural beauty. And you really have to go... More 

Helpful?
Thank Mjay M
Norfolk, Massachusetts
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 8 January 2017

Booked our trip to Alcatraz a month in advance. The purchase was made thru Viator who contracted the tour via Greyline. As instructed, we called Greyline the night before our tour to confirm, and were told we were all set the next day. The morning of the tour we were picked up by a Greyline bus at 8:30am, 20 minutes... More 

Helpful?
Thank AllieMB
Paul N, Manager at Gray Line of San Francisco - Super Sightseeing, responded to this review

Dear Client, Please receive our sincere apology about the unpleasant situation and the mistake that have occurred. We take a note of your comments in order to improve our service and avoid that this kind of situations happen again. We ask you to send your complaint via the customer care email published on the Grey Line webpage and the customer... More 

Singapore, Singapore
Level Contributor
98 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 25 December 2016

Decided to head on a tour with Gray Line since we did not want to drive. The 17-mile tour with Gray Line was good and the tour guide was very professional. However, the tour to Napa Valley was not as superb. Nevertheless, a good way to venture out of SF.

Helpful?
Thank sherskey
United States
Level Contributor
12 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 25 December 2016

This tour was fantastic and our driver, Antonio, was absolutely wonderful! He maneuvered the very large bus better than anyone I have ever seen, and still gave us an informative and entertaining experience! Our 3 generation family all had a great time!

Helpful?
Thank UBTraveler1
Bayside, New York
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 December 2016

Kenneth our bus driver/tour guide was excellent. He was knowledgeable and funny and his singing wasn't bad either. He entertained us on our way to 3 wineries and our drive back to San Francisco.. He is also a very capable driver. ALL 3 wineries were very nice & generous with their wine tasting. Had a lovely day!

Helpful?
Thank Blondie325
1 review
1 of 5 bubbles Reviewed 20 December 2016 via mobile

If I could give less than a one star I would. We bought 2-day tickets, had buses not show up, had representatives be dishonest, and were "disconnected" when we called them.

Helpful?
Thank Becky P
Paul N, Gerente at Gray Line of San Francisco - Super Sightseeing, responded to this review

Dear client, We are sorry that your experience wasn´t satisfactory. In order to answer your complaint we would need to know more details about happened in order to investigate the case. If you contact us via the email published on our web site we will be glad to study the situation. Best regards. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line of San Francisco - Super Sightseeing and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
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