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Elizabeth Arden Red Door Spa

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Address: 200 Park Ave S, New York City, NY 10003-1503
Phone Number:
+1 212-546-0200
08:00 - 20:00
Open now
See all hours
Sun 09:00 - 18:00
Mon - Tue 08:00 - 19:00
Wed - Thu 08:00 - 21:00
Fri 08:00 - 20:00
Sat 08:00 - 17:00

TripAdvisor Reviewer Highlights

Read all 54 reviews
Visitor rating
  • 20
  • 13
    Very good
  • 5
  • 5
  • 11
Wonderfull massage

Visited Red Door while on a sisters trip to New York. We were greeted warmly and escorted to the locker room and then on to the relaxation lounge. The lounge was standard for... read more

Reviewed 1 March 2017
Jackson, MS
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54 Reviews from our TripAdvisor Community

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Time of year
Showing 54: English reviews
Staten Island, New York
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW via mobile

Came on 4/26/17: No one cares!! Horrible will never go there again! I would like to give them a ZERO! Customer service is aweful. Front desk just pushed me to another employee who was leaving to show me around since it's my first time there. She just pointed here's the locker room the toilet shower ... then she left !... More 

Thank Candy R
1 review
Reviewed 3 weeks ago via mobile

Had a horrible massage today. Completely lame massage but a male therapist who was quite rude. Incompetent staff. They have me a $15 discount but yet I still had to tip 20% to the therapist John since we did a bridal shower package. Very disappointing!

Thank Janet S
Jackson, MS
Level Contributor
33 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 March 2017

Visited Red Door while on a sisters trip to New York. We were greeted warmly and escorted to the locker room and then on to the relaxation lounge. The lounge was standard for nicer spas-low lights, comfy chairs, fruit-infused water, etc. Unfortunately a large group of women were speaking so loudly the rest of us could not really relax. Deeply... More 

Thank KD1933
Cleveland, Ohio
Level Contributor
27 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 22 February 2017

I had a relaxing day at the spa. I got a body scrub, shower and moister rub. I like that the shower is in the same room as you get the scrub. I also got my hair done. Great job. I would go back when in NYC.

Thank chaigirl17
Tampa, Florida, United States
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 12 February 2017

My friend and I planned a girls weekend in NYC. We learn that on our first full day there was going to be a snow storm!! So, we called Elizabeth Arden Red Door Salon on Fifth Avenue and booked full spa days. It was the highlight of our trip! Hot stone massage, facial, spa lunch, manicure, pedicure, shampoo and blow... More 

Thank Susan M
Los Angeles, California
Level Contributor
17 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 18 November 2016

This place does give you a good mani/pedi however it is not really the 'height' of luxury, I think if you expect to get good service and be in and out it is a great experience, but if you want to indulge more than I would suggest another location perhaps or another spa.

Thank mirroberts
New York City, New York
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

I could give minus stars if I could. You thing a salon with that name in the middle of New York City on 5th ave its really nice, WRONG!!! I had a gift card so I went to get my hair done. I usually get highlights and my hair is long, strait, (and at this time one color) so I... More 

Thank auroraspahiu
Level Contributor
26 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 4 August 2016

The Olive Oil manicure and pedicure is my favorite nail treatment at any spa, and I have been to many, many spas and salons in both the United States and Europe. Not only are the products wonderful, but also the nail technicians at the Red Door are incredibly skilled and very mindful of cleanliness, which is absolutely important to me.... More 

Thank Barbara E
New York City, New York
Level Contributor
46 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 17 July 2016 via mobile

I had a wonderful manicure and pedicure with Hope. She was friendly, thorough, professional and gave me one of the best manicure/pedicures I've ever had. Great experience. Then I decided to get a shampoo/blow dry and my hair looked worse after it was finished than when I walked in. The young woman who did it was extremely nice but it... More 

Thank rifbat
New Jersey
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 3 April 2016

Booked a girls weekend in NYC, We booked massage, facial, manicure and makeup package. The spa was running way behind schedule. They only had one make-up artist there and we were three ladies. Our appointments were scheduled to start at 2 pm and we did not leave the spa until after 8. The treatments were wonderful! Would have been perfect... More 

Thank 3KidsM

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