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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,220 reviews)
“beautiful tribute” (1,009 reviews)
Closed Now
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Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (70,085)
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1 - 10 of 46,143 reviews

Reviewed yesterday via mobile

Such a touching tribute to those who lost their lives and those who risked their life trying to save them. A real testament to the American spirit. It took us nearly 3 hours to walk round. There's so much to read and look at.

Thank MrsTrumpet
Reviewed yesterday

We went as a family - my children are 16 & 13 so don't know much about 9/11 - they found it very interesting, even my 13-year -old son who usually hates museums. I expected it to a bit of a 'flag-waving' 'U-S-A' type of...More

Thank Mike M
Reviewed yesterday via mobile

Wonderful job of keeping the original parts of Twins, the atmosphere at the museum gave me a goosebumps. It was the sad place, but we should know our history and heroes!!!

Thank Lyubov K
Reviewed yesterday

this visit is a must very sad, but also interesting, well worth the money, makes you think about the people that lost their lives but so well done very quiet a great tribute to those who lost their lives and to the ones that survived

Thank erodwell
Reviewed yesterday

We thought the memorial was very tastefully done and is a wonderful area to pray and pay your respects.

Thank moores1999
Reviewed yesterday via mobile

It's quite hard to review this amazing place due to the amount of emotion that was felt by all in our party. The memorial and museum itself is so tastefully and respectfully put together, it offered a a real glimpse into the horrific events of...More

Thank Liam J
Reviewed yesterday

I went to see the National 9/11 Memorial & Museum during my visit to NYC in July. The Museum is something to see. It brought back so many memories to see all the people who died during this tragedy. I remember where I was so...More

Thank Patricia C
Reviewed yesterday via mobile

This extraordinary museum is a journey into memory and the national consciousness as you get to revisit and experience the painful trauma and uplifting national unification of this unprecedented attack. It is filled with videos, films, momentos and stories of that unforgettable day. Give yourself...More

Thank jonathb5
Reviewed yesterday

This is a must see in NYC. It is a somber, moving experience. We started with the guided tour of the memorial. Our guide was well spoken and really framed the event and the victims.

Thank Tony P
Reviewed yesterday via mobile

The outdoor memorial area is impressive and the museum is well worth a visit. Left me with the horrible feeling in the pit of your stomach as happened the day the world witnessed this horror. Moving tribute to all those that lost their lives and...More

Thank Daren B
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
20 August 2017|
AnswerShow all 2 answers
Response from Barbara S | Reviewed this property |
Lots if good restaurants in Brooklyn - they tend to be priciest near Time Square midtown and upper east side. Ethnic restaurants are your best bet for affordability. Go to 911 if possible - amazing museum -plan on between... More
19 August 2017|
AnswerShow all 5 answers
Response from Jezamine | Reviewed this property |
Obviously the pools are free but the museum itself you have to pay for. We didn't go into the other bit but it wasn't too bad when we were there. We went later in the day about 1700 & it was fine hardly any queuing at all.
16 August 2017|
AnswerShow all 4 answers
Response from deblowe2014 | Reviewed this property |
we found it cheaper to do whilst we were there as we did the hop on hop off bus which was 110 dollars for 2 people and 2 days with a small cruise to statue included