The National 9/11 Memorial & Museum
The National 9/11 Memorial & Museum
4.5
Speciality MuseumsHistoric SitesPoints of Interest & Landmarks
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
9/11 Memorial, Open Daily, 7-days, 10 a.m. to 5 p.m.
9/11 Memorial Museum, Open Thursday–Monday, 10 a.m. to 5 p.m.
Thanksgiving and Christmas: Memorial Only, 10 a.m. to 4 p.m.; Museum Closed
Duration: 2-3 hours
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from S$45.20
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Plan your visit
The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
- Cortlandt St • 3 min walk
- Chambers St • 4 min walk
Reach out directly
Best nearby
Restaurants
7,991 within 5 kms
Attractions
1,557 within 10 kms
See what travellers are saying
- Adrian BExeter, United Kingdom467 contributionsKeep at least 4 hours freeAn amazing museum that is at times touching, others harrowing and yet still captures a spirit of regrowth and hope after such a disaster. Really interesting personal accounts and lots of objects recovered from the scene. The one thing I would say is that even if you give yourself 4 hours to visit you are going to feel rushed. I could have easily spent a whole day hereVisited December 2022Written 29 December 2022
- perrypickerign105 contributionsRememberThe Ground zero, 911 Memorial and museum is very subjective. We had some in our party think it was the best thing they visited. I think every was moved and emotional from the visit. The events and the people became more real. The scale of the buildings and the tragedy were unreal. 15 miles of elevators millions of square feet and hundreds of acres of building floor space and tens of thousands of people all inside these two buildings. They personalized it with letters and recording and photos and helped us to remember the many heros who fell and some who survived. The search for people in miles of glass cement and debris...Fathers, Mothers sisters, brothers spouse and children who never came home. I hope we all remember that freedom is not free.Visited December 2022Written 3 January 2023
- LocaleaterinareaRingmer, United Kingdom204 contributionsVery impressive.Having been here 17 years earlier we wanted to return to see the difference. There certainly was a big difference. It was packed with people. The new monument is very impressive. We visited the new Trade Center. It has a huge shopping mall downstairs. Everything is so new. We were disappointed that Century 21 was closed for refurbishment. Still a very poignant spot.Visited November 2022Travelled as a coupleWritten 8 January 2023
- Maria BVirginia Beach, Virginia5 contributionsThe 911 Memorial Museum 2022It was an experience to remember. We did a tour guide, and he was very knowledgeable and entertaining. He made you feel the moments as if you were there. I met such nice people during the tour, and they shared stories of that fateful day that tugged at my heart. I would recommend this tour to keep our memory of those lost, especially if NYC is part of your growing up. It was a place I visited frequently while growing up in Brooklyn, and my dad took my siblings there in the 70's when it was completed.Visited April 2022Written 9 January 2023
- kv73Shreveport, Louisiana10 contributionsHaunting and educationalThe National 9/11 Memorial and Museum was a humbling experience. The fountains built on-site where the buildings once stood took my breath away. I felt real sorrow standing in the presence of where so many died and I've never seen anything built quite like those fountains--beautiful and sobering.Visited January 2023Written 9 January 2023
- Conny WylieOttawa, Canada748 contributionsLest I Forget.Out of respect to those lost in the tragic attack on the World trade Centre, I was moved to visit the 9/11 Memorial and Museum. As I entered the Museum, I was steered to descend from the street to the bedrock level which was the cornerstone of the former twin peaks where 2 massive fountains were positioned and formed the Memorial. An adjacent Museum presents all that is 9/11 in a manner that stirred my emotions in a sentimental way.Visited January 2023Written 11 January 2023
- Pam AdamsGreenwater Lake, Canada4 contributionsNot to be missedThe 9/11 Museum is very tastefully done. They never show, or pointedly mention the planes that struck the towers. The focus is on the tragic event and the people who died. You look at their pictures and here voices of their friends and/or family’s voices which made the event real.Visited January 2023Written 19 January 2023
- BurnleyJo FBlackburn, United Kingdom16 contributionsInformative and emotionalWasn't sure what to expect. The museum was brilliant. So tastefully done. Seeing the artifacts and reading about each one, hearing the recordings etc. Very moving. To be stood under where the towers stood was eerie, and to see the excavations at the bases. Very informative and emotional and very well done. The memorial was very touching and beautiful, so peacefulVisited January 2023Travelled as a coupleWritten 19 January 2023
- Lesley VSydney, Australia107 contributionsSombreA very sombre, at times overwhelming experience. It is hard to imagine the magnitude of the 9/11 tragedy if you haven't visited this memorial. It is a fine tribute to those who died in this tragedy, to those first responders and to those who helped to get the survivors and bodies out.Visited January 2023Written 22 January 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
96,852 reviews
Excellent
76,197
Very good
15,729
Average
3,706
Poor
756
Terrible
471
timdonna1306
Redington Shores, Florida12 contributions
Everyone should experience this memorial. It is exceptional in its presentation and obvious love put into honoring the memories
Written 9 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janice P
Blue Ash, OH9 contributions
Dec 2023 • Family
Like everything else in New York City, this museum is world class. Wow certainly not a fun experience, our guide did an amazing job of telling the stories of the victims as well as the heroes of 911. A must see on your visit to New York.
Written 8 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Storyteller582788
Doncaster, UK13 contributions
Very thought provoking museum and planned out well to give context and flow to the events as well as the individuals stories
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee-yin05
scotland141 contributions
Dec 2023 • Couples
Very sad to be here in person. Very well done and the exhibits you see and videos you watch really bring home the magnitude that the devastation this day brought. To see some of this was heart rendering
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
therichastill
Stevenage, UK2,562 contributions
Oct 2023 • Solo
I felt it was important to visit the 911 Memorial Museum during my visit to New York. I went in the afternoon and there was a small queue to get in but not much. I could have booked in advance but as there was not many people in front of me I did not feel it was necessary.
Once you have paid your admission you head down into the cavern beneath the street. I was struck by how quiet it was. Everyone was very respectful and taking in the impact of the exhibits.
There are plenty of things to see and to process how powerful these displays are.
There is a section that has the images of the victims of the terrorist attacks. There is a room where you can sit and there is an image of one of the victims then some information about them. In some cases there is also a friend or relative talking about them. I found this incredibly moving.
There is also an area that tells the story about the attacks, there is a small bit about the bombers. There is a bit about the plane that did not make its target and the people on the plane. Listening to their voicemails was heartbreaking.
There is a gift shop where you can pick up a souvenir of your visit.
It is a very powerful, moving exhibition.
Once you have paid your admission you head down into the cavern beneath the street. I was struck by how quiet it was. Everyone was very respectful and taking in the impact of the exhibits.
There are plenty of things to see and to process how powerful these displays are.
There is a section that has the images of the victims of the terrorist attacks. There is a room where you can sit and there is an image of one of the victims then some information about them. In some cases there is also a friend or relative talking about them. I found this incredibly moving.
There is also an area that tells the story about the attacks, there is a small bit about the bombers. There is a bit about the plane that did not make its target and the people on the plane. Listening to their voicemails was heartbreaking.
There is a gift shop where you can pick up a souvenir of your visit.
It is a very powerful, moving exhibition.
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fox
Europe6 contributions
Dec 2023 • Family
It a sweet resident I got my test results when got there I was amazed I haven't seen such a beautiful place like that, it have a good facility and a good taste of food storage for your choice of family and friends Free WiFi bedrooms well organized.etc.
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Neomi A
3 contributions
Sep 2023 • Solo
The memorial's design is beautiful and meaningful. The twin pools, shaped like the Twin Towers' footprints, are simple but captivating. The bronze walls around them have the names of the nearly 3,000 victims, making a strong and thoughtful atmosphere. The sound of flowing water adds a calming touch, creating a peaceful place in the midst of the busy city. It is absolutely wonderful!
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mollie R
1 contribution
Dec 2023 • Friends
Military should be an option to select since we had several. I found out after I purchased tickets that is an option if I had gone through the museum vice a 3rd party.
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim L
Spalding, UK28 contributions
Nov 2023
I came out of there feeling very humbled. It’s so sad but glad that I paid my respects to all those that lost their lives. Allow 2-3 hours.
Written 3 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marc_and_Kim_Z
National Harbor, MD2,235 contributions
Dec 2023 • Couples
Very well done. Very sad but something we all must go and see and remember the innocent people and brave first responders that died for no reason, except for pure evil and hatred.
Written 3 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
josievangel
Cranberry Township, PA42 contributions
Would this be appropriate for an 8yr old in 3rd grade?
josievangel
Cranberry Township, PA42 contributions
Would this be appropriate for an 8yr old in 3rd grade?
Patricia W
Tucson, AZ
What stop on the Hop on Hop Off bus do you get off at to get to the 911 memorial
Andrew M
Dubai, United Arab Emirates15 contributions
Take a respectful tip and travel by metro. The transit hub and oculus that governs the entrance to the memorial site is architectural history.
Bax_Nic
Peterborough, UK37 contributions
I have a New York pass. It’s says on there website to turn up and wait for a slot. Does anyone have any experience of using this pass and getting entry?
occasionaltraveler04
Syracuse, NY98 contributions
We chose a time slot on the website. We spent time taking photos at One World Tower across the street and then stood in line at the memorial for 15 minutes. Even though we were 15 minutes early and hardly anyone was in line, they made us wait until the time that was on the ticket.
Are you open Christmas day
Antony P
Stockholm, Sweden485 contributions
The open area, sure. The museum no.
Caroline C
Omaha, NE
Who was with the president during the attack?
Gordon S
Guelph, Canada701 contributions
George HW Bush
Bradney T
Eugene, OR88 contributions
I will have some small, carry on size travel bags with me. Do I need to pass through some sort of security just to visit the Greek Orthodox National Shrine at the 9/11 memorial ? If so can I check my bags before entering ?
grannyB
Boston MA42 contributions
sorry, I don't know
Lori K
Saint Louis, MO2,098 contributions
Has the museum always been closed on Tuesdays and Wednesdays? It's impossible for us to change our dates and that is when we are going there.
CharchieTravels
Kent, UK14 contributions
Yes the museum is closed on Tuesdays and Wednesdays so that they can be open on the weekend.
MisChiefNye
Hudson, WI83 contributions
Do you need to purchase a ticket to see the memorial/fountain?
132williemaew
Florissant, MO453 contributions
The answer above is correct just need a ticket for museum
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Frequently Asked Questions about The National 9/11 Memorial & Museum
- The National 9/11 Memorial & Museum admission prices can vary. Entrance tickets currently cost S$44.24, while a popular guided tour starts around S$6.70 per person.
- Hotels near The National 9/11 Memorial & Museum:
- (0.20 km) World Center Hotel
- (0.21 km) Club Quarters Hotel World Trade Center, New York
- (0.24 km) New York Marriott Downtown
- (0.37 km) Four Seasons Hotel New York Downtown
- (0.42 km) Sonder City Hall Park
- Restaurants near The National 9/11 Memorial & Museum:
- (0.15 km) Eataly Downtown
- (0.16 km) One World Observatory Restaurant
- (0.12 km) Eataly NYC Downtown
- (0.16 km) View Of The World
- (0.24 km) Bill's Bar & Burger
- Attractions near The National 9/11 Memorial & Museum:
- (0.03 km) World Trade Center Memorial Foundation
- (0.14 km) World Trade Center Station (PATH)
- (0.08 km) Our Town New York Tours
- (0.19 km) One World Observatory
- (0.15 km) One World Trade Center