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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,244 reviews)
“beautiful tribute” (1,017 reviews)
Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (71,334)
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1 - 10 of 46,914 reviews

Reviewed today

A comprehensive museum with an array of information relating to all aspects of this tragedy. the guided tour was good value to have a deeper understanding of the features of the museum, however it can easily be taken in and appreciated alone. A minimum of...More

Thank Bree S
Reviewed yesterday via mobile

Made it a point to visit Ground Zero on my first trip to NYC. I came to pay my respects. With a heavy heart, walked around both reflecting square pools, encircled by many names- said a little prayer. Did the 911 museum which captures the...More

Thank CynCeeG
Reviewed yesterday

We very happy to get to go on 9-11 as it was a place in our heart that is special as since 2001 my husbands birthday has never been the same. We know what a moving place this is and how we should always remember...More

Thank Kathleen757
Reviewed yesterday

Really if you go to New York you must visit the 9/11 museum. Very moving experience from Griund Xero to the actual museum. Although you can book in advance you can but tickets for later the same day. A must see.

Thank Karen798
Reviewed yesterday via mobile

We didn't go inside the museum, but the memorial was beautifully done. It brought out a lot emotions from me. The only thing I didn't like was the tourists taking selfies in front of the monument, which I felt was disrespectful. I was honored to...More

Thank thefunwifey
Reviewed yesterday

The museum and memorial are must sees for all Americans - both those who lived through it and those too young to have. It is an event in our history we must NEVER FORGET

Thank JayWendy0527
Reviewed yesterday

This is a must see for the visitor to NYC. The memorial and museum were part of our Walks of NY tour. I could have easily toured another 5 hours just for this part. Emotionally it is just unbelievable.

Thank Angel266
Reviewed yesterday via mobile

Everyone should make an effort to visit during any trip to NY City. No excuse. The design and finished museum could not have been done better as a tribute to anyone affected or a citizen. Take the one hour guided tour by arriving early and...More

Thank BoulderNut
Reviewed yesterday via mobile

We visited this museum whilst in NYC in our honeymoon. Not a happy place, but that wasn't the expectation. The museum is down really well, very respectful, informative and tells the stories of the victims. I wasn't expecting to see personal items of people who...More

Thank Laurakate1
Reviewed yesterday

Everyone must come see this memorial. This is both moving and awe inspiring. The stark nature of all of the names that wrap around the fountains and the vast area of names really brings tears to ones eyes. It is something that all must see.

Thank armstrongfamily233
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
Terri R
17 September 2017|
Response from Terri R |
Of those days which is best?
8 September 2017|
AnswerShow all 6 answers
Response from DJfromTX | Reviewed this property |
I toured the memorial & museum on my own. There is much to experience. You can also download a free Audio Guide App which I didn't use but colleagues told me it was excellent
5 September 2017|
AnswerShow all 5 answers
Response from Hilary1976 | Reviewed this property |
I think if the sky train goes from new ark that is the cheapest way