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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
09:00 - 20:00
Open now
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Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 64,862 reviews
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    Very good
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Takes more time than you think

After watching a 30min video at the start in the theatre, I spent about another 90mins in the museum part and could've easily spent more time. A lot of history, interesting... read more

Reviewed yesterday
Jackson W
via mobile
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64,862 Reviews from our TripAdvisor Community

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Showing 42,577: English reviews
Level Contributor
74 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

After watching a 30min video at the start in the theatre, I spent about another 90mins in the museum part and could've easily spent more time. A lot of history, interesting information and stories shared. Would've appreciated a little more information around the civil engineering side of the towers falling.

Thank Jackson W
Sonoma, California
Level Contributor
3 reviews
Reviewed yesterday NEW

The fountains capture a "terrible beauty" by their simplicity and serenity. The layout enabled us to move easily around the Memorial and Museum, to take our time and absorb the experiences before us.

Thank 301monica
Level Contributor
8 reviews
6 attraction reviews
Reviewed yesterday NEW

f you are not touched in some way during your visit, you probably don't have emotions.Again, buy tickets in advance..you do not wait in the lines which can get very long. Being a retired first responder, it was a very moving experience. Being a citizen it is a very moving experience. Museum consists of actual pieces from the Towers, clothing,... More 

Thank Joe K
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Touching, moving and gives you a confidence of how great our country is! I suggest you allow enough time to absorb the reality of that time and the lives sacrificed by those who responded to help.....you will walk away with a deeper appreciation of life.

Thank Paul A
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW via mobile

I will never forget going. Well worth the trouble to see it. Many people, mostly tourists like me. Friendliest people ever.

Thank Marc M
Level Contributor
7 reviews
3 attraction reviews
Reviewed yesterday NEW

A must see in NY City! You will be humbled by the experience. I appreciated all of the respect the visitors showed in the museum. Spent about 3 hours and could have spent 2 more! So much to see and read and remember.

Thank Gerianne C
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Wasn't sure what to expect but this is an absolute must see. Probably the best memorial I have seen and very emotional. Be prepared to loose time in there. We spent 3.5 hours without even realising how quickly time flies.

Thank Ben C
Memphis, Tennessee
Level Contributor
37 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW

Be prepared for long lines to buy tickets and long lines to get in, but the best museum that I have ever seen. It puts you back in that day. The day we all remember. You see the faces of each that died. The story of it all. Make sure you have made an allotted time of 3-4 hours to... More 

Thank RedStarr99
Level Contributor
46 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed yesterday NEW via mobile

This time around we decided to get a memorial tour. Oh my word! I'm so glad we did. Dahlia was fabulous and was very passionate about telling some of the victim's stories. We spent 2 hours in the museum and went at a quicker pace then most. There's just so much to see and take in. I was brought to... More 

Thank Cucchitravels
Fort Worth TX
Level Contributor
91 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed yesterday NEW

This is a reminder of all the loves lost on 9/11. It is something everyone should see to appreciate the sacrifice of so many. I think everyone will learn something new about that day. It takes some time to see everything, but it is worth it.

Thank Mary R

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